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SSA Global Forms a Strategic Unit with an Extended-ERP Savvy Part One: Event Summary
SSA Global seems to be doing some proper thinking while continuing to acquire new software companies. Recent unification of its broadening collection of supply

managment summary  Global Forms a Strategic Unit with an Extended-ERP Savvy Part One: Event Summary Event Summary Just when many might have begun to think that SSA Global , a Chicago, IL-based extended enterprise solutions and services provider for process manufacturing, discrete manufacturing, consumer, services, and public companies worldwide, which had turned into a ravenous enterprise applications market consolidator over the last few years, had finally satisfied its voracious urge, the vendor struck again. To be Read More

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These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » managment summary


The Impact of IT Service on Business Process Management
There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging

managment summary  Manager | Business Process Managment | Business Process Map | Business Process Mapping | Business Process Maps | Business Process Methodology | Business Process MGMT | Business Process Model | Business Process Modeling | Business Process Modeling and Analysis | Business Process Modeling and Analysis Bpma | Business Process Modeling Software | Business Process Modelling | Business Process Monitoring | Business Process Optimization | Business Process Outsourcing | Business Process Performance Management | Read More
Talent Supply Chain Management: An Alarming Look at the Mismatch between Talent Strategies, Processes, and Corporate Objectives
A survey of professional services firms shows a serious disconnect between the desired operational state of the firms and their current ability to achieve that

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Reducing Operational Risk of IT Service in Finance
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New

managment summary  Management | Operation Risk Managment | Operational Risk | Operational Risk | Operational Risk Analysis | Operational Risk Assessment | Operational Risk Assessments | Operational Risk Categories | Operational Risk Compliance | Operational Risk Dashboard | Operational Risk Data | Operational Risk Definition | Operational Risk Department | Operational Risk Event | Operational Risk Events | Operational Risk Examples | Operational Risk Exchange | Operational Risk Framework | Operational Risk Group | Read More
Interface Software Expands Its CRM Functionality
Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with three additional modules aimed at

managment summary  Software Expands Its CRM Functionality Event Summary Early this year, TEC reviewed InterAction CRM software from Interface Software for its data quality features , which play an important role in customer retention. While our previous review indicated a lack of new CRM features, Interface Software is now striking back with additional modules to meet specific professional service automation (PSA) vertical needs. InterAction 5 was developed to provide additional functionality to further enhance coll Read More
IBM and Deutsche Telecom Announce Plans for 100 Terabyte Data Warehouse
According to an announcement by International Business Machines on Thursday December 16, 1999, IBM is working with German telecommunications services company

managment summary  and Deutsche Telecom Announce Plans for 100 Terabyte Data Warehouse Event Summary According to an announcement by International Business Machines on Thursday December 16, 1999, IBM is working with German telecommunications services company Deutsche Telekom to assemble the largest data warehouse in the world. When complete, the warehouse will contain up to 100 terabytes of customer and call records, to be used for Customer Relationship Management (CRM) applications. The warehouse will be built by Read More
United States 2009/2010 Manufacturers: Executive Summary
Get insight into manufacturing production metrics and best practices in the US, and benchmark your operations to better understand how to improve in today’s

managment summary  States 2009/2010 Manufacturers: Executive Summary Get insight into manufacturing production metrics and best practices in the US, and benchmark your operations to better understand how to improve in today’s difficult economic climate. The Manufacturing Performance Institute (MPI) presents its findings, comparing and contrasting the responses of plants that rate themselves closest to—and furthest from—world-class status. See how your manufacturing facility stacks up. Read More
Business Intelligence Buyer's Guide (Summary Edition)
This buyer guide is for business owners, managers, decision makers, and anyone interested in learning about the deployment of business intelligence (BI) systems

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ERP Services Provider Godlan Gets High Marks from Its Clients [Infographic]
This infographic gives a snapshot of ERP services provider Godlan’s experience and areas of focus and a summary of how Godlan fared in the eyes of its customers

managment summary  Services Provider Godlan Gets High Marks from Its Clients [Infographic] As part of TEC’s Accreditation program, Godlan, Inc. was asked to detail its experience and areas of focus as an enterprise resource planning (ERP) services provider and enable TEC to survey four of its clients. The client satisfaction survey covers the quality of services received (including implementation, maintenance, and support), project management and professionalism, and the overall customer experience with Godlan Read More
Epicor's Mid-Market Pitch Becomes Higher For (One) Scala Part One: Event Summary
One should imagine Epicor has carefully thought out the rationale for the recent acquisition of its European counterpart Scala. The merger seems to have much of

managment summary  s Mid-Market Pitch Becomes Higher For (One) Scala Part One: Event Summary Event Summary While the market has for some time been buzzing about the (for many still miraculous) predatory comeback of SSA Global , another true mid-market incumbent vendor, Epicor Software Corporation (NASDAQ: EPIC), should be lauded too for its recent revival. Like SSA Global, and intriguingly in the same time frame, Epicor did not have much upbeat news for several years following on its progenitors' (i.e., erstwhile Read More
JDA Portfolio: For the Retail Industry Part One: Event Summary
From how to price and promote products to how to optimize profits, JDA Portfolio tries to create that perfect

managment summary  Portfolio: For the Retail Industry Part One: Event Summary Event Summary JDA Software Group Inc . (NASDAQ: JDAS) is a prominent global provider of integrated software and professional services for the retail demand chain with over 4,600 customers and 33 offices spanning every major global market to service customers in over 60 nations. JDA believes its has a global sales and delivery infrastructure. Namely, the vendor markets its products and services almost exclusively through its direct sales force, Read More
The Name and Ownership Change Roulette Wheel for Marcam Stops at SSA Global Part One: Event Summary
Sometimes, the enterprise applications market can produce many strange twists and turns, in addition to being tough for all and even cruel to some. The tale of

managment summary  Name and Ownership Change Roulette Wheel for Marcam Stops at SSA Global Part One: Event Summary Event Summary SSA Global, a Chicago, IL-based extended enterprise solutions and services provider for process manufacturing, discrete manufacturing, consumer, services, and public companies worldwide, which has for the last few years become an insatiable enterprise applications market consolidator, seems to have many more aces up its sleeve. Namely, the vendor, which was once an object case of a poorly Read More
Why Reader Complaints May Be the Most Useful Part of Your Day
As managing editor for TEC’s white paper site, I receive a wide variety of reader comments, ranging from lost password requests to queries about white papers on

managment summary  Reader Complaints May Be the Most Useful Part of Your Day As managing editor for TEC’s white paper site , I receive a wide variety of reader comments, ranging from lost password requests to queries about white papers on particular (sometimes very particular) subjects. The other day I received this e-mail, titled “Meaningless White Papers”: “I don't appreciate seeing a good White Paper title and description, then finding out I need to register with my phone number at another site to read it! Read More
The Definitive Guide to Sales and Use Tax
Sales tax compliance is becoming a sticky wicket, as state and local governments revise tax laws to increase revenue, and Congress considers granting states the

managment summary  Definitive Guide to Sales and Use Tax Sales tax compliance is becoming a sticky wicket, as state and local governments revise tax laws to increase revenue, and Congress considers granting states the authority to make remote sellers charge sales tax. This Definitive Guide lays out sales and use tax basics as well as commonly misunderstood elements of sales tax compliance, to provide you a one-stop reference for all things sales and use tax related. The last two sections include a state-by-state summary Read More
IT Vendor Management in Hard Economic Times
During a recession, successful businesses change their approach to managing information technology (IT) sourcing. The challenge is to become more efficient and

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