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The Forrester Wave: CRM Suites for Large Organizations, Q2 2010
In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software

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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » manual de crm jde


Enterprise On-Demand CRM Comparison Guide
This guide provides a feature list comparison of 12 on-demand CRM products for businesses.

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CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge
Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and

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Étude de cas : Chief passe à la vitesse supérieure avec la solution « Quote-to-Order » de Cincom
Créée en 1991, Chief est le numéro un français sur le marché des gondoles réfrigérées. Son chiffre d’affaires s’élève à 40 millions d’euros et ses produits son

manual de crm jde  de cas : Chief passe à la vitesse supérieure avec la solution « Quote-to-Order » de Cincom Créée en 1991, Chief est le numéro un français sur le marché des gondoles réfrigérées. Son chiffre d’affaires s’élève à 40 millions d’euros et ses produits son distribués à partir de 3 sites de production. La complexité de son offre et la spécificité des besoins de ses clients – plusieurs centaines de milliers de configurations sont possibles pour chaque unité – ont rendu Read More...
CRM: Past, Present, and Future
Most customer relationship management (CRM) software users take for granted that they can track customers, send mailings, or assign requests to customer service

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CRM Your Salespeople Will Love
Simply visit TEC's CRM evaluation center to compare a new generation of CRM solutions based on your company's special requirements: your budget, in...

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Dynamics CRM
Microsoft Dynamics CRM is a fully integrated customer relationship management (CRM) solution comprised of a robust suite of sales, marketing, and customer

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CRM Without Compromise: A Strategy for Profitable Growth
Find out in CRM Without Compromise: A Strategy for Profitable Growth.

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Oncontact CRM
Oncontact Software develops .NET CRM software for mid-market companies. Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that

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5 claves de mejora continua en el ciclo de vida de los procesos
En el presente documento no vamos a hablar de los múltiples beneficios que aporta la gestión y automatización de procesos, ni de la importancia que tiene para

manual de crm jde  claves de mejora continua en el ciclo de vida de los procesos En el presente documento no vamos a hablar de los múltiples beneficios que aporta la gestión y automatización de procesos, ni de la importancia que tiene para mejorar la competitividad y productividad empresarial, ni de suites o aplicaciones de software, sino de las claves genéricas que deben tener en cuenta todas aquellas organizaciones, de cualquier sector, que se embarquen en un proyecto de mejora de procesos de negocio. Read More...
Dynamics CRM: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

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CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a

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Maximizer CRM 12: CRM Certification Report
Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification

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Zoho Advances Its CRM Solution with Zoho CRM Document Library
Zoho has announced the Zoho CRM Document Library—an application that allows sales teams to share sales collateral, materials, proposals, and other relevant

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CRM without Compromise: A Strategy for Profitable Growth
When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at

manual de crm jde  processes to work by manually bridging integration gaps, they are error prone, subject to delays, costly, and bear the risk of losing revenue. Organizations can no longer afford to view CRM, SCM, and enterprise resource planning (ERP) as separate initiatives. Synchronizing front-office, back-office, and supply chain activities is critical to attracting and retaining customers, fulfilling demand, and delivering on service promises. Aligning the front and back office just for end-to-end order management, Read More...

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