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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 manual del navision


Case Study: Survey Applications
A global marketing information firm was conducting paper- and telephone-based employee exit surveys. However, its manual process was time-consuming and costly

manual del navision  exit surveys. However, its manual process was time-consuming and costly. There was also the challenge of obtaining honest, accurate data from the employees in a completely confidential manner. Thus, the firm needed to automate its manual employee exit survey process, and replace it with a web-based application.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Automation Anywhere’s Cumulus Uses Social Collaboration for Process Automation


Automation Anywhere, a provider of automation software, recently announced the availability of Automation Anywhere Cumulus, possibly the first social enterprise process automation solution on the market. The tool helps businesses identify and prioritize task automation by tapping into the collective wisdom of their user community. Designed to use social collaboration to quickly determine return on

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Case Study: SEM Products Inc.


For years, SEM Products Inc.—manufacturer of interior and exterior auto body repair and refinishing products—was managing its business with two software systems and various manual processes. As the business grew, it became clear that these systems were lacking in data accessibility and overall functionality. Learn about the enterprise resource planning (ERP) solution SEM now uses for improved order entry functionality.

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La era del ERP plataformizado


Una vez atravesados los problemas del ERP en los noventa, en el año 2000 logra alcanzar su madurez, enfrentándose al mismo tiempo con problemas tales como la regionalización y la actualización de versiones, entre otros. Actualmente se acerca otra etapa en la resolución del modo administrativo, en la que el problema del ERP será atacado con productos de plataforma.

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Liberty


A principios del año 2004, Liberty se acercó nuevamente a Meta4 presentándole necesidades puntuales que debía modificar con el objetivo de optimizar los Recursos Humanos de la compañía. Meta4 resultó la opción que más se adecuaba a las necesidades de Liberty ofreciendo el menor grado de customización de todas las opciones consideradas.

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Microsoft 'The Great' Poised To Conquer Mid-Market, Once and Again Part 1: Recent Acquisition Announcement


Having garnered cash amounting to the GDPs of many developed countries, software giant Microsoft has treated itself with another 'billion plus' acquisition of its long-term partner and recent competitor, Navision, a business application provider for the mid-market. Will this move fill the gaps of earlier Great Plains' acquisition and further alienate Microsoft from a slew of other enterprise applications partners competing in the same space.

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Deploying Asset Management Software in Midsized Facilities: The 5 Critical Success Factors


Unlike large manufacturing companies, small and medium facilities often handle asset management and maintenance with cobbled-together manual and semi-automated systems. This results in many lost benefits, including uninterrupted production and simplified regulatory compliance burdens. As you explore asset management solutions, you should know five critical factors that can determine the success or failure of your project.

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Direct 500, LLC


Direct 500In today's world of highly competitive distribution sales, businesses are looking for ways to improve their call center, estore and catalog sales channels. Direct 500 is designed for organizations with multiple selling channels. Businesses often implement multiple software solutions to meet these many different business requirements. For Example, sales order entry and inventory management, a hosted eCommerce site that is not connected to their ERP software, spreadsheets to track marketing campaigns and many manual processes to overcome the shortcomings of a non-integrated solution. Direct 500 was built on the Sage MAS 500 ERP platform to meet these business needs with a single integrated solution.Call CenterCall centers are usually high volume order entry departments. Speed of entry and accuracy of data is critical. Direct 500 provides an enhanced sales order entry search engine to speed the lookup of current customers or prospects. It provides multi-field lookup using Postal Code, Last Name, Company Name, Phone Number and email address.Once the customer is located, Direct 500 focuses on speed of entry and access to information for the operator. We want the operator to be focused on serving the customer and not worried about the deals and promotions that they need to track on a manual sheet - we have incorporated all of this logic in the sales order entry module.eStore Many distributors offer their products on their website. However, many do not have an estore that is integrated with the ERP software. Ultimately, is serves as a glorified fax machine.The Direct 500 estore is an extension of MAS 500 and the Direct 500 call center capabilities. The business rules for pricing, sales tax, freight, credit card processing and many others that are defined for sales order entry are extended to the estore.MarketingDistributors that sell through multiple channels often face challenges in tracking sales, marketing campaigns and their effectiveness. Direct 500 offers a multi-level source code that tracks how new customers are created and the source of each new order, providing valuable analysis data for the business.Integrating source codes with the Call Center and the eStore provides the business with an effective promotion and analysis tool set. For Example, an email blast with integrated source codes and promotions can automatically take the buyer to a special offer on the eStore, complete the shopping cart with the promotion and place the order in MAS 500 with no interaction from the call center staff.Fulfillment Many distributors that sell through multiple channels are high volume shipping organizations. These companies can live or die by their shipping costs. Address accuracy, shipping and handling calculations and on time delivery determines if these companies thrive or barely survive. Direct 500 provides extensive shipping capabilities focused on simplifying the Call Center and eStore transactions. Shipping methods have been expanded with features to allow shipments by address types, restrictions by postal codes and countries. Shipping charts can be defined by geographical region and level of service. Direct 500 also offers integration to StarShip, allowing customer to have a calculated freight and handling charge straight from the StarShip rate tables. The Direct 500 SolutionThere are many ways multi channel sales organizations can address their individual business requirements. However, addressing the business need as a whole requires a well designed application that provides the company with a call center, estore, marketing and fulfillment business solution.

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Business Case - Metro Canada Logistics


Metro Canada Logistics, a third party provider of warehousing, transporatation, and related logistics services streamlines accounting processes with the help of Microsoft Business Solutions Great Plains.

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Vendors Harness Excel (and Office) to Win the Lower-end of Business Intelligence Market


Small and medium businesses wanting the benefits of business intelligence (BI) without having to implement a large enterprise system may find a viable option in Excel-based BI and analytics tools that leverage add-in applications from vendors.

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The CEO’s Guide to Succession Planning: Managing Risk & Ensuring Business Continuity


To effectively transform succession planning from a manual, paper-based process to one that is systematic and technology-enabled, CEOs must focus on laying a solid foundation supported by strong executive leadership. Read this CEO guide to get five key tips to jump-start your succession planning efforts to better manage risk and ensure business continuity and to know how a strong succession strategy can impact your company.

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