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Software Functionality Revealed in Detail
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 manual navision attain


Business Case - Metro Canada Logistics
Metro Canada Logistics, a third party provider of warehousing, transporatation, and related logistics services streamlines accounting processes with the help of

manual navision attain  had a lot of manual processes, said Bourassa. For example, we were making two different entries for accruals and reversals, building the month from beginning to end. Now that Great Plains is in place, we have recurring entries and that brings us a lot of time savings. Under the legacy financial system, the monthend accounting process often lasted three weeks. With Microsoft Great Plains, the amount of time to do the reports has been significantly reduced. Financial results weren't going out until

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Direct 500, LLC


Direct 500In today's world of highly competitive distribution sales, businesses are looking for ways to improve their call center, estore and catalog sales channels. Direct 500 is designed for organizations with multiple selling channels. Businesses often implement multiple software solutions to meet these many different business requirements. For Example, sales order entry and inventory management, a hosted eCommerce site that is not connected to their ERP software, spreadsheets to track marketing campaigns and many manual processes to overcome the shortcomings of a non-integrated solution. Direct 500 was built on the Sage MAS 500 ERP platform to meet these business needs with a single integrated solution.Call CenterCall centers are usually high volume order entry departments. Speed of entry and accuracy of data is critical. Direct 500 provides an enhanced sales order entry search engine to speed the lookup of current customers or prospects. It provides multi-field lookup using Postal Code, Last Name, Company Name, Phone Number and email address.Once the customer is located, Direct 500 focuses on speed of entry and access to information for the operator. We want the operator to be focused on serving the customer and not worried about the deals and promotions that they need to track on a manual sheet - we have incorporated all of this logic in the sales order entry module.eStore Many distributors offer their products on their website. However, many do not have an estore that is integrated with the ERP software. Ultimately, is serves as a glorified fax machine.The Direct 500 estore is an extension of MAS 500 and the Direct 500 call center capabilities. The business rules for pricing, sales tax, freight, credit card processing and many others that are defined for sales order entry are extended to the estore.MarketingDistributors that sell through multiple channels often face challenges in tracking sales, marketing campaigns and their effectiveness. Direct 500 offers a multi-level source code that tracks how new customers are created and the source of each new order, providing valuable analysis data for the business.Integrating source codes with the Call Center and the eStore provides the business with an effective promotion and analysis tool set. For Example, an email blast with integrated source codes and promotions can automatically take the buyer to a special offer on the eStore, complete the shopping cart with the promotion and place the order in MAS 500 with no interaction from the call center staff.Fulfillment Many distributors that sell through multiple channels are high volume shipping organizations. These companies can live or die by their shipping costs. Address accuracy, shipping and handling calculations and on time delivery determines if these companies thrive or barely survive. Direct 500 provides extensive shipping capabilities focused on simplifying the Call Center and eStore transactions. Shipping methods have been expanded with features to allow shipments by address types, restrictions by postal codes and countries. Shipping charts can be defined by geographical region and level of service. Direct 500 also offers integration to StarShip, allowing customer to have a calculated freight and handling charge straight from the StarShip rate tables. The Direct 500 SolutionThere are many ways multi channel sales organizations can address their individual business requirements. However, addressing the business need as a whole requires a well designed application that provides the company with a call center, estore, marketing and fulfillment business solution.

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Optimal Service-parts Management


Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries, are pursuing the service- and spare-parts market for revenue and profit growth. Increasing customer demands and a dynamic marketplace are forcing these organizations to operate at new levels of flexibility and responsiveness, to address customer requirements and attain targeted profit margins.

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Case Study: EaglePicher


EaglePicher’s Wolverine Gasket Division was overwhelmed when sales grew 10 to 13 percent per year from 2002 to 2004. Its manual systems for raw material orders, inventories, shipping, and scheduling couldn’t keep up with the demand, and lead times grew to 10 weeks. Learn how a new enterprise resource planning (ERP) system helped EaglePicher achieve accurate inventory, cut lead times, and double its aftermarket business.

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Microsoft 'The Great' Poised To Conquer Mid-Market, Once and Again Part 1: Recent Acquisition Announcement


Having garnered cash amounting to the GDPs of many developed countries, software giant Microsoft has treated itself with another 'billion plus' acquisition of its long-term partner and recent competitor, Navision, a business application provider for the mid-market. Will this move fill the gaps of earlier Great Plains' acquisition and further alienate Microsoft from a slew of other enterprise applications partners competing in the same space.

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AnyDoc Software, Inc.


Founded in 1989, AnyDoc Software leverages 20 years of experience to provide award-winning automated document, data capture, and classification solutions. Now a Hyland Software solution, our flagship software, OCR for AnyDoc®, enables companies around the world to dramatically reduce the costs and inefficiencies of manual data entry—as well as other manual processes—by 50% or more.

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Case Study: Volkswagen Group UK Ltd.


Volkswagen Group UK needs to closely monitor changes in parts prices. The company’s pricing and parts system could accept only manual updates, and it was difficult to ensure pricing data on a per-part basis was accurate and consistent. Discover why the company looked to Cognos to design and implement a solution to automate parts price changes, and analyze and predict the effect of changes on sales and profit margins.

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Microsoft Keeps on Rounding up Its Business Solutions Part One: Event Summary


While the recent initiatives by Microsoft Business Solutions to piecemeal bolster its product lines' SCM capabilities should benefit users, a lot more cohesive SCM strategy is needed for Microsoft to truly permeate the SCM mid-market.

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Manual versus Information Technology Enabled Lean Manufacturing


All good lean systems have both physical systems in the plant and near real time information technology backbones that centralize data. The primary advantage of enterprise systems is that they can handle considerably more information than can be accommodated manually.

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Case Study: LeasePlan Finds a Solution for All Incoming Invoices


LeasePlan Norway, a large automobile fleet management company, needed an alternative to manual entry of incoming invoice data, while still maintaining complete accuracy. The company implemented AnyDocINVOICE for invoice data capture, because of its ease- of- use and ability to capture data without templates. Find out about all the other functionalities that prompted the company to install the solution in its Swedish office.

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Getting ITIL Done with IT Process Automation


Information Technology Infrastructure Library (ITIL) processes often span multiple systems. However, many organizations operate in department and application silos, with a lack of silo integration inhibiting a process approach. This leaves a significant amount of manual work, resulting in a risk of error, latency, and lack of visibility and reporting. So how can you automate these processes and drive real value?

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