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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 mapics customers


How Has MAPICS Been Extending?
MAPICS, one of the leading mid-market ERP vendors, has significantly expanded its product offering during 2000. On June 15, MAPICS announced the release of XA 6

mapics customers  the biggest challenge for MAPICS and its affiliate channel will be the management of dual flagship product lines. It will be difficult to support existing customers and existing products, while juggling competitive product lines. It appears that MAPICS' product strategy is to offer two separate product lines, each providing a best in class solution optimized for the target platform. Since the product lines are likely to remain separate in the long run, it will add additional development costs, as well as

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » mapics customers

MAPICS To Leap Forward In A Frontstep Way Part 3: Challenges and User Recommendations


While the benefit of obtaining .NET-based product is evident, the downside is also that due to the companies’ dissimilar technologies in the past, MAPICS will now be burdened to look after both its AS/400 and Frontstep’s Progress based old customers, whose only common trait at this stage might be anxiety.

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MAPICS Moving On Pragmatically


While the existing loyal client base and seasoned affiliate channel remains MAPICS’ trump card in these difficult times, the recent moves of a unified product branding combined with addressing issues of its world-class aspiring manufacturing customers should be the way to more effectively sell to and beyond the current prevailing IBM iSeries client base, which is the must for the long-term viability.

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MAPICS Unifies The Brand And Interacts For CRM Solutions


While the existing loyal client base and affiliate channel remains MAPICS’ trump card in these difficult times, the recent partnership initiatives bundled with a unified product branding might be the way to more effectively sell beyond the current XA client base, which is the must for the long-term viability.

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MAPICS Moving On Pragmatically Part 3: Challenges


MAPICS remains at a critical point in time, where immaculate execution without much space for missteps will determine its future. Despite notable functional and technological initiatives, the biggest challenge for MAPICS and its affiliate channel remains the management of still dual flagship ERP product lines.

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The Top Ten Reasons Why Great Reporting Software Is the OEM's Killer App: How to Win More Deals and Make Your Customers Happier


The best way to attract more customers—and keep them—may be to upgrade your software's reporting component. Reporting brings together a myriad of details, allows insight into massive amounts of data, and is the visible representation of an intricate process. It may be just a small part of what you do, but it's a crucial one. Download this white paper to learn more.

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The Shift to Larger, More Demanding Customers


Working with mass merchandisers is having a significant impact on how food processors and distributors run their businesses. With greater revenues increasingly coming from these giant retail customers, food companies need to find ways to ensure the greatest efficiencies and the lowest costs, without sacrificing quality control or food safety. This white paper outlines best practices for food companies and how an integrated enterprise resource planning (ERP) system can help manage every aspect of the business.

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CIO Horror Stories and What They Mean For Vendors


Customers and vendors do not always see eye to eye as illustrated in the following horror stories about how customers have been treated by vendors. The vendors did the opposite of selling; they pushed these companies away.

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How Retail Partners and Mobility Can Help Deliver Value to Bank Customers


Banks are facing high levels of scrutiny from their customers and find themselves under great pressure to create value, win back lost customers, and maintain existing relationships as well as lower customer attrition levels. Three seemingly disparate trends—need for savings, growth in mobile usage and advent of coupon aggregators—together offer banks a way to create a sticky service. This paper discusses the idea of banks partnering with retailers to leverage their superior customer understanding to provide mobile coupons to their customers.

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When Provider's Value Is Not In Synch With Customer's Value


Embedded knowledge exists in the supply chain to understand and unlock customer value. Integrating the chain is crucial to aligning the goals of customers and provider.

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3 Signs: Is Your Product Configurator Still Relevant to Your Customers Needs?


Stiff competition, declining profit margins, and changing consumer requirements have made mass customization necessary. But time-strapped customers don’t tolerate long sales cycles or unnecessary complexity. A self-service product configurator is one way to give customers what they want, and in a short period of time. Discover the three signs your product configurator may not be meeting your—or your customers’—needs.

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