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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 marathon training programs


Paradoxes of Software Estimation
Software development has spawned an independent industry in its own right. But the processes of asking for service, offering service, and pricing are all

marathon training programs  the event; and the marathon conditions are well controlled, with no unexpected changes. Yet still the participants do not take the same amount of time to complete the race! If even the best conditions still produce variations in actual results, then how can a software project, with its myriad uncertainties, meet the estimated times? Industries other than the software development industry (such as manufacturing, mining, and so forth) follow the concept of a fair day's work for a fair day's pay : an

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Incentive and Compensation Management

Enterprise incentive management (EIM) and employee compensation management sit between HR, CRM, Accounting, and sales force automation. These applications help sales executives gain perspective on sales performance, business operations, and manage compensation programs. EIM solutions are used to improve sales strategies. 

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Winning the Race for Talent in Emerging Markets


Economic activity in emerging markets is growing at around 40 percent—as compared with 2 to 5 percent in the West and Japan. Businesses all over the globe are competing for people who have numerous options and high expectations. How can your company attract and retain talent in emerging markets in Brazil, Russia, India, and China—offering new employees what they want, while ensuring your bottom line is met? Find out.

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Smart Training Centers


Information workers routinely generate huge amounts of useful information in their documents. However, because this information is unstructured, it cannot be used by other applications. Smart documents tie an XML-based document definition together with a set of custom actions. Smart training centers can thus leverage XML-based documentation to expand information and minimize worker training costs.

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Getting Past Third Base with Your Consultant


You have a consultant booked. The booking is for the installation of and training on a new system, or perhaps an upgrade or augmentation of an existing system. There are several techniques that will enable you to reap maximum return on this investment, and they start long before you first clap eyes on your consultant. Here’s a scenario: you’re reasonably happy with the out-of-the-box

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Online Training Case Study


A large multibillion-dollar service company decided to implement e-learning tools from SyberWorks in order to overcome significant challenges in training its franchisees. In spite of the risks involved, implementing the learning management system (LMS) was a success. Find out how the training program was rolled out in one month—and how the company is integrating the technology in other ways.

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5 Tips To Effective Mobile Learning


Mobile learning is extending the reach of how organizations deliver training, and providing the benefits of e-learning to users who were previously "out of reach." By expanding the access of e-learning, mobile learning enables organizations to provide knowledge and training to employees, partners, and customers in new ways. This field guide explores five critical steps to ensure that you get the most out of your mobile learning investment.

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The Truth about Agent Training and Turnover in the Contact Center


Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures.

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Improving Training Productivity and Implementing Online Learning to Manage Rapid Growth


Having experienced rapid growth, HDFC Standard Life (HDFCSL) needed to scale up learning and development to accommodate the rush of new hires and reach all employees. HDFCSL launched a companywide learning management program based on the SumTotal Learning Management solution that delivers, tracks, and analyzes the progress of blended online and instructor-based training, raising employee participation to 100% within 5 months.

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What All Sales Organizations Need to Know: An Up-close-and-personal Discussion with Blackboard and Salesforce.com


Salesforce.com and Blackboard have joined forces to offer cloud-based sales training for their customers. And according to TEC Research Analysts, if you’re looking for a comprehensive training tool for your sales force and an intelligence-based performance measurement tool for your sales leaders, Blackboard Learn for Sales may be the product you’re looking for. Find out more in this exclusive interview with Salesforce and Blackboard execs.

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The Guide to Google Apps Training Part Five: Organizational Units and Permissions


It’s a given that the level of access to information is determined by the roles people have within your company or organization. Having the right tools to establish perimeters and authorizations is key for a good security base.

Once you’re using Google Apps, providing essential tools for the management of these varying levels of access and assigning “admin roles” is easily accomplished by following the steps outlined in this white paper. With the help of this Google Apps guide, your super administrator can develop and establish organizational units, assign and organize admin roles, as well as configure member access to settings and services. Learn how to best develop and configure service and setting details, and how to easily create administrative privileges with a series of pre-built roles. While the five pre-built roles supplied by Google Apps (help desk admin, groups admin, user management admin, services admin, and reseller admin) are generally adequate for use, more customization may be needed. Help for assignation and/or creation of these roles by the super administrator is also explained. This Google Apps guide also gives information on providing additional management services for Chrome devices, which can be adapted by the user to your departmental requirements, and discusses how Google Apps Directory Synch (GADS) helps to organize users.

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Dispelling the Myths of End-user Training


User training is a key aspect of the software implementation process. But it’s also the most overlooked, as companies often think more about software functionality than about how well their employees are adapting to using it. Don’t assume that your employees are too busy, or that software training costs too much. Find out how user software training can save you money and increase your return on investment (ROI).

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