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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 marginal utility graph


Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service
Traditionally, utilities have leveraged robust meter, network, and customer service infrastructures. These technologies served the needs of largely regulated

marginal utility graph  capacities are becoming more marginal, and inelastic demand is restricting revenue growth. Organizations must find ways to reduce costs over the short term while simultaneously adapting to new legislatively mandated market rules that require utilities to compete for customers on the open market. To address these challenges, the next generation of technology to be applied to metering and customer service infrastructures is known as advanced meter infrastructure (AMI) . Widely seen as a disruptive

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Creating Our 21st Century Economy through a Smart Grid


The power grid is pushed to its physical limits with our growing demands for cheap electricity. To keep up, we need a “smart” electrical grid prepared for real-time information and enabling fast response. A new power delivery system can manage supply and demand while allowing consumers to manage their energy usage online. Read more about the benefits for utility companies, consumers, the economy, and the environment.

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Lose the Starry Eyes, Analyze: Reviewing the Ideal Candidate for EMR Innovations ProcessPro


This is an examination of EMR Innovations' ProcessPro ERP solution. Companies can begin determining if it is worthwhile to pursue a relationship with EMR Innovations by considering the selection criteria which are most supported by the vendor. We ask the question, all things being equal, which modules are the most complete in their contribution to the product's functionality.

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TIBCO's tibbr 4 and Enterprise Social Graph API


Salesforce Chatter, Jive Software, Saba People Cloud, Microsoft Yammer, etc. are getting some company. TIBCO's tibbr is only 18 months old but already used by a million people in 104 countries, 56 percent of them on smartphones. Users can mark their affinities (likes), post updates, and handle files in TIBCO’s social offering. With tibbr, users can follow anything and support everything, while

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Superhighway at the Crossroads: The Evolution of Internet Service Provision


The Internet has grown from mainly academic and military use into a global, integrated, and sophisticated commercial utility. Not just an “information superhighway,” it now offers voice telephony, video, and mobile communications in a converged network. Connection services have expanded, and Internet service providers (ISPs) are adding value. Explore the challenges and opportunities—and find out what lies ahead.

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IBM is Serious About SMB


In the battle for market supremacy, IBM wants to win by reducing Microsoft's market potential. IBM has selected the infrastructure as its battlefield. Both companies are heavily investing to attract best-of-breed channel partners that will be instrumental to a successful small and midsize business (SMB) strategy.

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New Version of TIBCO's Enterprise Social Platform: tibbr 4


tibbr 4 is the new version of what TIBCO calls its enterprise social platform. Beyond issuing a press release, TIBCO demoed the latest version of tibbr at the TUCON 2012 conference to showcase some of tibbr's new features—like the tibbr Enterprise Social Graph application programming interface (API) to allow partners and developers to build their own social applications, and tibbr

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Blackboard Learn Makes the Grade and Gets TEC Certified


I am pleased to announce that Blackboard Learn is officially certified by Technology Evaluation Centers (TEC) for online evaluation of learning management suites in the Human Capital Management Evaluation Center. My fellow analyst Gabriel Gheorghiu and I had the pleasure of viewing a demonstration of the product given by Blackboard’s senior solutions engineer for professional education, Burt Blair

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Facing A Selection? Try A Knowledge-Based Matchmaker Part 3: Comparing Three ERP Vendors


This part illustrates how selecting the right ERP product depends on each client's requirements. Epicor, QAD, and Ramco Systems' rank can change with different sets of client requirements.

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Managing Utility Technology and Service Acquisitions in the Smart Grid Age


A disciplined and comprehensive acquisition process is essential for utilities to get the most out of their Smart Grid investments. Know the practical and flexible methodology proven in industries such as telecommunications, high tech, and financial services that can assist utilities in the selection and acquisition of solutions that address current and future operating states to deliver immediate and long-term benefits.

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Microsoft Delves Deeper into Social Networking


Microsoft's Office 365 team will soon be rolling out Office Delve to Office 365 business customers. Powered by Office Graph, which uses sophisticated machine learning techniques to map the relationships between people, content, and activity that occurs across Office 365, Delve figures out and displays the most relevant info for each person based on the work they are doing and with whom they are engaging.

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Windchill 10 Steps Up to the Plate


Parametric Technology Corporation, aka PTC, has fearlessly put their product lifecycle management (PLM) solution Windchill 10 through the TEC certification program. The writing of the full report is currently underway. I wanted to give you this little teaser as to what you can expect from this new and improved version of this popular solution. First, there is the functional eye candy

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Buying FOSS Development Labor Online


I received an e-mail notice today about Cofundos, a "community innovation @ funding" site, which launched last week. Cofundos looks like one possible solution to an often murky area in the open source software space: how to continue fueling development. Suppose you find some open source software useful but it doesn't have commercial backing devoting regular developers (for example, Red Hat or

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Selecting PLM Software Solutions Vendors Part 3 - A Timesaving Solution


In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every product can be the right solution provided a certain set of requirements. The Catch 22 for both buyers and vendors is to pinpoint the right opportunity in this ongoing 'dating game'.

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Enterprise Energy Management Software - The Key to Effective Energy Utilization


Energy purchasing has become increasingly complex as a result of deregulation. The deregulated market provides more suppliers and more options for supply contracts. Managers who buy energy need to have more information about projected operational energy demand in order to get the best energy prices. They need a software system.

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