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Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

marketer can define rules for real time customer interactions  suite.   Sword Ciboodle Marketer Speaks Out To discuss some of the aforementioned issues, we recently spoke with Mitch Lieberman, vice president (VP) of product and market strategy for Sword Ciboodle. In this role, Mitch is responsible for maintaining and expanding upon Sword Ciboodle’s future product and marketing vision, specifically, CRM in the age of the social Web and CRM in the context of a modern, multi-channel contact center. Mitch is a passionate technology executive with expertise in Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » marketer can define rules for real time customer interactions


Best-in-class Marketers Drive Enhanced Customer Loyalty
The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and

marketer can define rules for real time customer interactions  in-class Marketers Drive Enhanced Customer Loyalty The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer lifecycle, to maximize customer loyalty and achieve best-in-class bottom-line results. Read More...
IFS Applications (version 8.0) for ERP for ETO Manufacturing Certification Report
IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for engineer-to-order (ETO) manufacturing in

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Recession? Steal Market Share by Increasing Customer Service!
During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing

marketer can define rules for real time customer interactions  Steal Market Share by Increasing Customer Service! Most challenges your business encounters will be easier to deal with if you have loyal customers. Through continuous, real-time customer feedback, you'll be better positioned to provide the right solutions, differentiate your services, benchmark your performance, prioritize pressing issues, spot emerging trends, and more. Source : Mindshare Technologies Resources Related to Recession? Steal Market Share by Increasing Customer Service! : Read More...
Is Your Store Customer-centric?
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference between simply serving a customer

marketer can define rules for real time customer interactions  Your Store Customer-centric? Introduction Is your store customer-centric ? What does being customer-centric even mean? Obviously, most soccer or running stores would say that they were focused on the customer, and would point out that without customers, their store would not exist. And they are right. However, simply being there, opening the store, stocking some shoes and equipment, and having staff to collect the money, is not the same as being customer-centric. Being customer-centric means that Read More...
Prepared for the Road Ahead: A Solution for Electronic Toll Collection
With the number of vehicles worldwide expected to triple in the next few decades, the toll collection market will need to adapt to meet demand. Increasing

marketer can define rules for real time customer interactions  for the Road Ahead: A Solution for Electronic Toll Collection With the number of vehicles worldwide expected to triple in the next few decades, the toll collection market will need to adapt to meet demand. Increasing traffic will make the use of conventional toll plazas unfeasible. Electronic toll collection (ETC) systems can help by supporting multilane, free-flow tolling that can be tailored to specific standards and processes. Find out what you need to know, before ETC passes you by. Read More...
ECi Software Solutions M1 for Enterprise Resource Planning for Discrete Manufacturing Certification Report
ECi Software Solutions M1 is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing in the ERP

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Training for the Many… Learning for the One: How Successful Organizations Recognize the Difference and Use Technology to Deliver Both
Winston Churchill once said, “Personally, I’m always ready to learn, although I do not always like being taught.” Formal training and informal learning can be

marketer can define rules for real time customer interactions  for the Many… Learning for the One: How Successful Organizations Recognize the Difference and Use Technology to Deliver Both Winston Churchill once said, “Personally, I’m always ready to learn, although I do not always like being taught.” Formal training and informal learning can be combined to create powerful education opportunities for groups and for individuals. Include personalization in the mix and you have a recipe for almost certain success. It sounds straightforward, but is the Read More...
Sunrise Technologies' Apparel & Footwear Template for Microsoft Dynamics AX: ERP for Fashion Certification Report 2011
Sunrise Technologies' Apparel & Footwear Template for Microsoft Dynamics AX is now TEC Certified for online evaluation of enterprise resource planning (ERP) for

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Options for Data Encryption: Making the Right Choice for the Enterprise
In this new era of corporate governance, risk avoidance, and responsibility, organizations are more than ever held accountable if their data is not properly

marketer can define rules for real time customer interactions   Read More...
Sage 100 Standard ERP (v. 4.5) for ERP for Services Certification Report
Sage 100 Standard ERP (formerly Sage ERP MAS 90), v. 4.5, is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in

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Oracle JD Edwards EnterpriseOne 9.0 for ERP for Process Manufacturing Certification Report
Oracle JD Edwards EnterpriseOne 9.0 is now TEC Certified for online evaluation of process manufacturing solutions in the enterprise resource planning (ERP

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Oracle JD Edwards EnterpriseOne 9.0 for ERP for Mixed-mode Manufacturing Certification Report
Oracle JD Edwards EnterpriseOne 9.0 is now TEC Certified for online evaluation of mixed-mode manufacturing solutions in the enterprise resource planning (ERP

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Jobscope Enterprise Edition (JEE) (v. 16) for ERP for ETO Manufacturing Certification Report
Jobscope Enterprise Edition (JEE) (v. 16) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for engineer-to-order (ETO

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Sunrise Technologies’ AFT for Microsoft Dynamics AX Is Now TEC Certified for ERP for Fashion Industries
I am pleased to announce that Sunrise Technologies’ Apparel @ Footwear Template (AFT) for Microsoft Dynamics AX is now TEC Certified, and available for online

marketer can define rules for real time customer interactions  Technologies’ AFT for Microsoft Dynamics AX Is Now TEC Certified for ERP for Fashion Industries I am pleased to announce that Sunrise Technologies’ Apparel & Footwear Template (AFT) for Microsoft Dynamics AX is now TEC Certified, and available for online evaluation of enterprise resource planning (ERP) solutions for fashion industries in TEC’s ERP Evaluation Center. Sunrise Technologies is a global ERP provider with headquarters in Winston-Salem, North Carolina, and regional offices in Read More...

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