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Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including

marshall from ramco  Revenue from Service Introduction Service, generating revenue is a concept not normally considered. The normal assumption is that service, at best, can become more efficient and thereby save money and reduce costs. Applying the real concept of Customer Relationship Management (CRM) allows the possibility of a profitable service organization as not only feasible but expected. CRM is designed to provide a single view of the business, in other words the customer doesn't identify one person, or Read More...
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Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gatheri...
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Documents related to » marshall from ramco


Defending Your Network from E-mail-borne Botnet Threats
Botnets, networks of hacked computers (bots) that are controlled from a central computer, are rapidly increasing in size and complexity to render legacy e-mail

marshall from ramco  Your Network from E-mail-borne Botnet Threats Botnets, networks of hacked computers (bots) that are controlled from a central computer, are rapidly increasing in size and complexity to render legacy e-mail security solutions obsolete. Current reactive methods for e-mail security are insufficient, and more proactive strategies are needed. Defend your network with a new anti-botnet solution that helps prevent unwanted e-mail traffic. Find out more. Read More...
Ramco Finds Its Groove in Europe
With a broad suite offering for enterprise resource planning (ERP), aviation maintenance repair and overhaul (MRO), and maintenance and engineering (M&E), and

marshall from ramco  Finds Its Groove in Europe After its recent wave of wins in the Middle East and Africa , Ramco Systems announced a similar achievement in Europe. The Indian vendor—focused on delivering enterprise resource planning (ERP), human capital management (HCM), and aviation maintenance, repair & overhaul (MRO) in the cloud, and extending them on mobile devices—has gained good traction in the European region , especially from low-cost carriers (LCCs) and small and medium size airline operators.   The Read More...
New Chatter Mobile from Salesforce
Salesforce.com announced the new Salesforce Chatter Mobile, including options to edit records, view dashboards, and take business actions. The new actions in

marshall from ramco  Chatter Mobile from Salesforce Salesforce.com  announced the new Salesforce Chatter Mobile , including options to edit records, view dashboards, and take business actions. The new actions in Chatter Mobile are fully customizable. Editing: Users can edit records (i.e. account and sales opportunity information, customer cases, marketing campaigns or any other type of information in Salesforce) in real time and from anywhere. Dashboards: Depending on the job they hold (i.e. customer support, Read More...
Ramco Ships Technology And Products. Is This The Future Of Enterprise Applications?
Ramco Systems announced the delivery of Ramco Enterprise Series Release 4.0, the newest version of its enterprise software solutions plus a custom application

marshall from ramco  Ships Technology And Products. Is This The Future Of Enterprise Applications? Event Summary At the end of February, during the National Manufacturing Week (NMW) in Chicago, IL, Ramco Systems Limited , a provider of enterprise business applications and accompanied services, with a global HQ in India, announced the delivery of a series of enterprise application suites that it claims will change the economics of application software . Instead of releasing one application suite that is intended to meet Read More...
Optum Gets a Hand From Categoric


marshall from ramco  Gets a Hand From Categoric Optum Gets a Hand from Categoric S. McVey - October 12th, 1999 Event Summary On October 4, Optum, Inc., a provider of software for warehousing, transportation planning, and inventory management, announced a strategic alliance with messaging and alerts software vendor Categoric Software Corporation. As part of the deal, Optum will resell Categoric Alerts software as part of its Optum SCE Series suite of applications for warehouse and transportation management. Providing Read More...
Enterprise Software Acquisition, from A to Z
From identifying business department needs to successful implementation, Mehdi Aftahi, chief technology officer at TEC, walks us through enterprise software

marshall from ramco  Software Acquisition, from A to Z From identifying business department needs to successful implementation, Mehdi Aftahi, chief technology officer at TEC, walks us through enterprise software procurement. Mehdi Aftahi was interviewed by SupplyChainBrain at the TEC Vendor Challenge in September 2013. Read More...
Ramco Ships Technology And Products. Part Two: User and Vendor Recommendations
When compared to leading vendors, Ramco suffers from size, funding, and market awareness comparisons. However, it appears to be at least equal in functionality

marshall from ramco  Ships Technology And Products. Part Two: User and Vendor Recommendations Event Summary At the end of February, during the National Manufacturing Week (NMW) in Chicago, IL, Ramco Systems Limited ( www.ramco.com ), a provider of enterprise business applications and accompanied services, with a global HQ in India, announced the delivery of a series of enterprise application suites that it claims will change the economics of application software . Instead of releasing one application suite that is Read More...
IA-64 Linux From Red Hat
Red Hat announces the availability of the source code for IA-64 platforms, the first of which will be Intel’s “Itanium” processor, due later this year.

marshall from ramco  64 Linux From Red Hat IA-64 Linux From Red Hat R. Krause - June 15, 2000 Event Summary In May Red Hat, Inc. announced the availability of an early release of the Red Hat source code for the forthcoming Intel Itanium processor platform targeting high-end servers and workstations. This distribution enables the development of IA-64 software for the most intensive computing environments, from high performance design automation to enterprise level databases. A free download version of the code can be Read More...
Cutting the Risk from CRM Purchase and Deployment
Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can

marshall from ramco  the Risk from CRM Purchase and Deployment Cutting the Risk from CRM Purchase and Deployment If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Intuit has completed the purchase of certain products from Entellium. Meet your CRM /Sales Force Automation needs with desktop and web applications developed by Intuit and trusted, third-party developers. Source : Entellium Resources Related to Risk from CRM Purchase and Deployment : Read More...
Advanced Projects for Microsoft Dynamics AX v.4.0 from Adeaca: PPM for PSA Certification Report
Advanced Projects for Microsoft Dynamics AX v.4.0 from Adeaca is now TEC Certified for online evaluation of product portfolio management (PPM) for professional

marshall from ramco  Projects for Microsoft Dynamics AX v.4.0 from Adeaca: PPM for PSA Certification Report Advanced Projects for Microsoft Dynamics AX v.4.0 from Adeaca is now TEC Certified for online evaluation of product portfolio management (PPM) for professional services automation (PSA) in TEC's PPM for PSA Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for Read More...
My Takeaway From ERE Expo 2010
I attended ERE Expo online by following the live stream, which by the way was really great, with no interruptions and good sound/video quality. In a way, I’m

marshall from ramco  Takeaway From ERE Expo 2010 I attended ERE Expo online by following the live stream, which by the way was really great, with no interruptions and good sound/video quality. In a way, I’m glad I couldn’t be there in person, since the conference was in Florida, the weather was great and the location was very close to the beach—following online from rainy Montreal allowed me to concentrate better. On the other hand, it seems that the networking was great and people really had fun attending. My Read More...
Ramco Enterprise Series
Ramco@s presence in the enterprise application space involves a number of vertical markets such as service organizations (financial, government, education

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RedPrairie: Enabling End-to-End Supply Chains (from Manufacturer to Retail Shelf)
RedPrairie provides best-of-breed supply chain execution, workforce, and all-channel retail solutions designed to streamline and expedite the flow of goods from

marshall from ramco  Enabling End-to-End Supply Chains (from Manufacturer to Retail Shelf) RedPrairie Corporation is an Alpharetta, Georgia, United States (US)–based provider of best of breed supply chain execution (SCE), workforce and all-channel retail solutions. Many of the world’s leading businesses rely on RedPrairie solutions to streamline and expedite the flow of goods from raw materials into the hands of the consumer. RedPrairie was founded in 1975 as McHugh Freeman & Associates , a consulting and Read More...
Just One Hop Away From San Jose
Cisco Systems, Inc. has acquired a Manufacturing Facility in New Hampshire.

marshall from ramco  One Hop Away From San Jose Just One Hop Away From San Jose G. Duhaime - May 30, 2000 Event Summary Chelmsford, MA-Cisco Systems, Inc. (NASDAQ:CSCO) has reached an agreement to purchase the vacant Compaq/Digital Systems facility in Salem, NH. This facility consists of 110 acres and a manufacturing/office facility of 674,000 square feet. This New England Manufacturing Center ties in with Cisco Systems plans to develop a strong presence inside New England. Earlier this year Cisco announced plans to open a Read More...

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