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Software Functionality Revealed in Detail
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 masters thesis on customer deflection of motor insurance


The New Frontier for Personalized Customer Experience—IBM Predictive Customer Intelligence
This paper introduces the IBM Predictive Customer Intelligence solution, which gathers relevant customer information from internal and external sources and uses

masters thesis on customer deflection of motor insurance  customer analytics, IBM, customer data, business analytics, customer experience, customer intelligence, IBM Predictive Customer Intelligence, SPSS, Cognos

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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The New Era of Mobile Intelligence: the Convergence of Mobile Computing and Business Intelligence


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University of Kentucky Leveraging SAP HANA to Lead the Way in Use of Analytics in Higher Education




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Customer Chemistry


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