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Software Functionality Revealed in Detail
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 mca tma


What’s New at MCA Solutions?
Service supply chains remain complex. MCA Solutions can help service companies of all sizes improve their bottom line. In today’s feature interview, TEC

mca tma  New at MCA Solutions? One of my first blog posts for Technology Evaluation Centers (TEC) way back in 2008 ( The TEC Blog started in late 2007) was about the importance and complexity of aftermarket service, and featured MCA Solutions , and to a degree, its fierce competitor Servigistics (see blog posts ). These two companies, both founded in 1999, have diverged in their “pursuit of happiness.” While Servigistics has expanded its footprint (primarily via acquisitions), from its original focus

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » mca tma

Software as a Service beyond Customer Relationship Management and Sales


Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS). Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS.

mca tma  caught our eye recently. MCA Solutions , the provider of the Service Planning and Optimization ( SPO ) suite of solutions, which helps companies in industries ranging from aerospace and defense (A&D) and semiconductors to industrial and medical equipment improve asset utilization and customer support, made a notable announcement in November 2005. It announced the availability of its SPO On-Demand solution, offering user companies one more way to gain access to its best-of-breed service parts planning Read More

Will Servigistics Click on More Service Cylinders? - Part 3


Part 1 of this blog series depicted the rise and fall of erstwhile public software company Click Commerce based in Chicago, Illinois (US). At the end of the post, I mentioned the merger of Servigistics and Click Commerce's Service Network Services (SNS) division. The private equity firm Marlin Equity Partners acquired both entities recently with the idea of forming a new combined company to solve

mca tma  leader compared to, say,  MCA Solutions and its fewer than 30 large customers. But in terms of the functional leadership, the verdict depends (and may vary) based on many factors. Namely, if all of the capabilities of Servigistics Service Parts Management  and Click Commerce Parts were in a unified SLM suite now, there would be no questioning the company’s functional prowess. But that is not the case yet, and it is difficult to discern whether either of these two once-competing leading products is Read More

Will Servigistics Click on More Service Cylinders? - Part 2


Part 1 of this blog series depicted the rise and fall of of erstwhile public software company Click Commerce based in Chicago, Illinois, United States (US). At the end, the article mentioned the July 2009 merger of Servigistics and Click Commerce's Service Network Services (SNS) division. The private equity firm Marlin Equity Partners acquired both entities recently with the idea of forming a

mca tma  contrast to AMR Research, MCA Solutions , which has for now decided to remain a spare parts planning and optimization specialist (and thus a much smaller, albeit arguably more focused, company), immediately came up with its own damning blog post . Sure, MCA has an ax to grind here, but one cannot argue with some of the facts put forth in the blog post. Especially intriguing is the following excerpt: “…this is not a merger of two companies but rather an acquisition of two financially distressed Read More

Servigistics and MCA Solutions Join Forces on "Super Tuesday"




mca tma  and MCA Solutions Join Forces on Super Tuesday It was interesting and perhaps telling that on the so-called “Super Tuesday” on March 6, 2012, when the Republican (GOP) presidential candidates were duking it out in 10 US states, two once-fierce competitors in the spare parts planning & optimization (SPP/O) space decided to merge instead of continuing to bludgeon each other. Indeed, Servigistics and MCA Solutions have competed for virtually every major deal in the space since their Read More

Unlikely Acquisition Has Insiders Scratching Their Heads


The announcement in September 2006 that Illinois Tool Works Inc. had made an offer to acquire all of Click Commerce's common stock made many market insiders scratch their heads. However, the real benefits—and the challenges—may lie ahead.

mca tma  likes of Servigistics or MCA Solutions (which has lately become quite cozy with SAP ) to prey on possibly disconcerted existing Click Commerce ( Xelus ) customers. The esoteric health care research and financial institutions areas might be even more suspect in that regard. ITW will have to be careful not to lose the deep collaborative commerce domain knowledge present in Click Commerce today. Vertical industry depth and expertise is critical to ongoing success, and should be encouraged and nurtured. Read More

TEC Industry Watch: Enterprise Software News for the Week of August 6, 2012


SOFTWARE SELECTIONSAccuride Corporation selects cloud-based Plex Online ERPIndustry tags: Manufacturing "This Indiana-based automotive components manufacturer and supplier has performed a significant multi-year ERP software evaluation and selection project, resulting in the selection of the cloud-based ERP system from Plex Systems. A single application is to replace seven separate ERP systems, or

mca tma  fiercely competing offerings by MCA Solutions and Servigistics in parts planning, while 4CS and Servigistics were also competitors in warranty management. Arbortext, MKS, Servigistics, 4CS, Polyplan, Relex, etc., are all complicated code bases with substantial costs associated with moving forward. PTC can either leave them as separate systems and hide them under the Windchill brand or its can try to duplicate/migrate on to the underlying Windchill technology. Either way, the costs over the mid-to-long Read More

It's the Aftermarket Service, Stupid! (Part I)


Regardless of the economic environment (and sentiments), I always think of the opportunity within the aftermarket service and support as a profitable, high-margin and customer-captive business, and yet, still underserved. General Electric (GE) would be the proverbial example of a company that has focused on aftermarket opportunities, going so far as to call itself a "services" company as opposed

mca tma  Aftermarket from May 2006, MCA Solutions' co-founders, Dr. Morris Cohen and Dr. Vipul Agrawal, shared their insights on opportunities to increase corporate profitability through better management of the service business. The “Six Steps for Managing Service Networks” outlined therein explain how all service-oriented companies (not to be confused with service-oriented architecture [SOA] !) can take advantage of these opportunities. Industry leaders like Cisco Systems have reportedly been leveraging Read More

ERP System for Industrial Machinery Manufacturing


A U.S.-based industrial machinery manufacturer was looking for a fully integrated Engineer-to-order (ETO) enterprise resource planning (ERP) solution to replace an aging legacy system, including some in-house applications.

To find the right solution, the company turned to TEC for an extended software evaluation and selection project—building a custom requirement set that included components from ETO ERP, ERP for distribution, customer relationship management (CRM), computerized maintenance management system–enterprise asset management (CMMS-EAM), product lifecycle management (PLM), and project portfolio management (PPM) solutions.

Starting with a list of nine qualified solutions, TEC issued requests for information (RFIs) to each of the vendors. Based on the RFI responses, the company was able to compare the nine solutions and develop a shortlist of the four most promising ones for in-depth evaluation.

TEC also helped the company collect market data—a key component of the final selection process.



mca tma  - Oracle JD Edwards MCA Connect - MS Dynamics AX Oracle - EBusiness Suite Epicor - ERP 9 Infor - ERP Syteline IFS - IFS Application Aptean - Made2Manage QAD - Enterprise Application SYSPRO - Syspro Read More

Avoid the Perils of Service Parts Planning in Supply Chain Management


Significant differences exist between the new parts production supply chain and the service and replacement parts supply chain. Companies using conventional, new product inventory methods are missing opportunities to improve efficiency and effectiveness.

mca tma  service supply chains. Source: MCA Solutions Replenishment processes for service and replacement parts differ significantly from those for new products too, since new product inventories are always replenished from regularly (if not continually) running production batches. The key issue is to synchronize distribution needs and production schedules. Again, breakdown repair is a major source for service and replacement part inventories, especially for expensive products (whereas some spare widgets can Read More

PTC Acquires Servigistics - Doubles Up on Its “Product and Service Advantage” Mantra


The recently held PlanetPTC Live 2012 conference espoused the following two mantras – “Systems are Today’s Products” and “Product and Service Advantage.” Look for an exhaustive report from the conference and on PTC’s Winchill PLM (product lifecycle management), Creo CAD (computer aided design), and MKS Integrity application lifecycle management (ALM)/system engineering strategies. Most recently

mca tma  fiercely competing offerings by MCA Solutions and Servigistics in parts planning , while 4CS and Servigistics were also competitors in warranty management. Arbortext, MKS, Servigistics, 4CS, Polyplan, Relex , etc are all complicated code bases with substantial costs associated to advance moving forward. PTC can either leave them as separate systems and hide them under the Windchill brand or its can try to duplicate/migrate on to the underlying Windchill technology. Either way, the costs over the Read More

Two Stalwart Vendors Discuss Market Trends


In this unique question and answer series, vendors were given the opportunity to put forth their views on market trends, platform approaches, and mid-market issues. The questions posed to willing participants of this opinion poll are elaborated on here.

mca tma  of the market (including MCA Solutions , Visiprise , Vendavo , SmartOps , Callidus , etc.) that are even on its price lists, with joint selling and profit-sharing efforts, is really impressive (like Microsoft's Industry Builder ). While Oracle will point out that it too has a number of partners, these partners are still largely those that leverage the technology stack, while it seems unclear as to whether these partners are involved with joint development of applications with Oracle. Is there anything Read More

Product Lifecycle Management Challenges: From Solution Evaluation to Kickoff


In future, companies will be releasing products practically every other day, due to fierce global competition, and the significance of product lifecycle management (PLM) implementation will increase. However, it is possible to provide some guidelines for a rigorous PLM implementation.

mca tma  University. He obtained his MCA from Madurai Kamaraj University (India). He has done his PhD on the analysis of algorithms for fiber optic network servers from Sri Krishnadevaraya University (India). He is coordinator of ongoing research work to build a modern generalized framework for integrating any CAD, ERP, or SCM system with modern PLM systems in Sri Krishnadevaraya University, and has published four papers in various Indian and international journals. His research interests include PLM and software Read More

PTC Acquires Servigistics - Doubles Up on Its “Product and Service Advantage” Mantra


The recently held PlanetPTC Live 2012 conference espoused the following two mantras – “Systems are Today’s Products” and “Product and Service Advantage.” Look for an exhaustive report from the conference and on PTC’s Winchill PLM (product lifecycle management), Creo CAD (computer aided design), and MKS Integrity application lifecycle management (ALM)/system engineering strategies. Most recently

mca tma  fiercely competing offerings by MCA Solutions and Servigistics in parts planning , while 4CS and Servigistics were also competitors in warranty management. Arbortext, MKS, Servigistics, 4CS, Polyplan, Relex , etc are all complicated code bases with substantial costs associated to advance moving forward. PTC can either leave them as separate systems and hide them under the Windchill brand or its can try to duplicate/migrate on to the underlying Windchill technology. Either way, the costs over the Read More