ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and on-premise, creating business value through higher productivity, customer satisfaction, and operational efficiency. Its patented concept of “continuous planning and scheduling” covers the entire service lifecycle management realm. TEC presents a candid Q&A session.
meal service template
Let’s tackle these concerns piecemeal. TEC: For example, Ventyx Service Suite has many thousands of users (more than 100,000 users) reliably using Ventyx’s system over many years and many releases, as opposed to ClickMobile, which is just a year or two in existence. In other words, potential ClickMobile customers should ask themselves, “Is the solution proven, reliable, and practical where the rubber meets the road?” SM: Well, I can’t comment on Ventyx’s numbers, but here are some numbers of