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 measuring a successful outcome


The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3
When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides

measuring a successful outcome  implementing tangible mechanisms for measuring the QoS and ensuring that network resources can support the required traffic load without service-affecting degeneration of call quality. QoS Voice and data are different applications. They each place different demands on the network. The requirements for any application are often described as a class of service. The unanswered question may be: How many classes of service are required to meet the complete QoS needs of all the different business applications

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Documents related to » measuring a successful outcome

Six Sigma for IT Service Level Management


Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing IT service quality. This research, which was targeted primarily at enterprises, showed that 65 percent of those surveyed acknowledge the relevance of Six Sigma for IT-based service management. While many IT organizations have yet to adopt Six Sigma for service management, 80 percent stated that they have plans to do so. This research suggests there is a growing interest in Six Sigma.

measuring a successful outcome  time defining the process, measuring its performance against a valid ideal and then figure out how to eliminate any variation in the process. In general, the higher the number of Sigmas, the more consistent the process of delivering a good product or customer service. For most important processes, six is the target; though clearly, organizations cannot expect to achieve this level of quality for all processes nor would it be desirable to do so because of the costs to the organization. The Six Sigma Read More

Employee Performance Management: Making It a Reality in Your Organization


Over 90 percent of human resources (HR) professionals rate employee performance management (EPM) as a top priority. Yet considerably fewer have EPM systems deployed within their organizations, mostly because of concerns about presenting a persuasive case for such projects to executive management. However, a structured approach to selecting, planning for, and implementing an EPM solution can help alleviate those concerns.

measuring a successful outcome  | managing performance | measuring performanceg | monitoring live process | monitoring performance | multi-rater / 360 integration | network management | network management system | network management systems | network performance | network performance management | network performance monitor | network performance monitoring | network project management | objective performance appraisals | organization management | organization performance | organization performance management | organizational change | Read More

Make Sure Metrics Don’t Kill Your Business


Measuring programming progress by lines of code is like measuring aircraft building progress by weight. —Bill Gates Business metrics—the quantifiable measurements by which a company’s performance is gauged—are part of the broad area of business intelligence (BI) or business analytics (BA). In this regard, metrics are the application of a mathematical expression to a set of data

measuring a successful outcome  IT departments tasked with measuring performance, the chances of formulating good metrics are vastly improved by understanding the business as a whole. Understanding the business case for implementing metrics plays a basic role in formulating the right metrics. Achieving Balanced Metrics Accuracy is important, but it is not necessarily the only component of a good metric. We try to design metrics with a high degree of accuracy and precision. In scientific fields, accuracy and precision represent Read More

The Role of Sales Training Requirements Definition and Requests for Proposals in the Success of Technology Companies


The first step in choosing an effectiveness service provider (ESP) that best meets your company's needs is to develop a requirements definition. When used as a request for proposal, the requirements definition can be a powerful evaluation and negotiation tool.

measuring a successful outcome  Criteria and methods for measuring the outcome 2. Baseline assumptions What methodology, processes, and procedures are you currently using? What does your sales force already know? What are their individual and aggregate strengths and weaknesses? What areas require training Employing the company's sales methodology Product knowledge Selling process Communicating up and down the sales chain of command Prospecting Gaining and maintaining access to senior-levels Closing Getting to the right buyer Read More

Scala Shows Far More Than A Bit Of A Backbone Part 2: Market Impact


Scala is a serious challenger in the SME market, especially in emerging markets like Central and Eastern Europe, Middle East and China (possibly the local market leader therein), given that the company reported growth and stable financial performance in 2001 while many of its peers have seen corresponding decline.

measuring a successful outcome  Shows Far More Than A Bit Of A Backbone Part 2: Market Impact Scala Shows Far More Than A Bit Of A Backbone Part 2: Market Impact P.J. Jakovljevic - August 7, 2002 Market Impact At the beginning of July, Scala Business Solutions (ASE: SCALA; www.scala.net ), an Amsterdam, the Netherlands-based provider of collaborative ERP software for mid-size enterprises and subsidiaries of global corporations, launched a number of initiatives to defend its turf by providing a counter value proposition to users of Read More

ILM as a Journey: Moving Towards Storage as a Service


Technology decision-making in larger organizations is about making existing IT platforms as efficient as possible. However, there are weaknesses in the day-to-day operation of such environments, particularly in storage and information management. Positioning information lifecycle management (ILM) in the context of infrastructure management provides an understanding of where we are today—and of how much further there is to go.

measuring a successful outcome  as a Journey: Moving Towards Storage as a Service Technology decision-making in larger organizations is about making existing IT platforms as efficient as possible. However, there are weaknesses in the day-to-day operation of such environments, particularly in storage and information management. Positioning information lifecycle management (ILM) in the context of infrastructure management provides an understanding of where we are today—and of how much further there is to go. Read More

Brewing Up a Better Schedule for a Product with Many Variables


For the coffee producer Mother Parkers, scheduling coffee production across two plants was an ever-increasing challenge. Mother Parkers decided to take proactive steps toward consolidating its day-to-day scheduling data by engaging Supply Chain Consultants (SCC) to help. SCC applied its scheduling algorithms to improve schedule attainment, visibility, and stability—exactly what Mother Parkers needed.

measuring a successful outcome  Up a Better Schedule for a Product with Many Variables For the coffee producer Mother Parkers, scheduling coffee production across two plants was an ever-increasing challenge. Mother Parkers decided to take proactive steps toward consolidating its day-to-day scheduling data by engaging Supply Chain Consultants (SCC) to help. SCC applied its scheduling algorithms to improve schedule attainment, visibility, and stability—exactly what Mother Parkers needed. Read More

Leveraging Technology to Maintain a Competitive Edge During Tough Economic Times -- A Panel Discussion Analyzed Part Two: Business Process Modeling


Business processes must be enabled across the artificial boundaries of disparate applications that must work together to support these business processes. To that end, business process management (BPM) could assist in compliance issues, can reduce training requirements, and increase the overall efficiency of a business.

measuring a successful outcome  Technology to Maintain a Competitive Edge During Tough Economic Times -- A Panel Discussion Analyzed Part Two: Business Process Modeling Introduction At the IFS Executive Forum , which took place on March 29 and 30 in Orlando, Florida (US), leading research analysts and industry experts discussed how companies can still leverage technology to maintain their competitive edge, even during tough economic times. The event was held in conjunction with IFS World Conference 2004 , and it included six Read More

The Key to Successful ERP Implementation


A successful enterprise resource planning (ERP) solution can grow your business’ bottom line by increasing your company’s revenues and improving your company’s efficiencies. One of the most significant factors contributing to its success is the experience and support the vendor provides through its staff and implementation process. Read this white paper to learn how a thorough plan can guide you through the implementation process.

measuring a successful outcome  Key to Successful ERP Implementation A successful enterprise resource planning (ERP) solution can grow your business’ bottom line by increasing your company’s revenues and improving your company’s efficiencies. One of the most significant factors contributing to its success is the experience and support the vendor provides through its staff and implementation process. Read this white paper to learn how a thorough plan can guide you through the implementation process. Read More

Key Performance Indicators (KPIs)-A Critical Component of Enterprise Business Intelligence (BI)


The wise enterprise recognizes the need for objective metrics and measurements and for its users to establish metrics to monitor and manage results at every level in the organization. To meet these goals, an enterprise must select a sophisticated BI solution with powerful KPI and other BI and CPM features that are simple enough for every user and accessible from within and outside the walls of the enterprise. See how.

measuring a successful outcome  Performance Indicators (KPIs)-A Critical Component of Enterprise Business Intelligence (BI) The wise enterprise recognizes the need for objective metrics and measurements and for its users to establish metrics to monitor and manage results at every level in the organization. To meet these goals, an enterprise must select a sophisticated BI solution with powerful KPI and other BI and CPM features that are simple enough for every user and accessible from within and outside the walls of the enterprise. Read More

A Veteran Enterprise Resource Planning Vendor Makes a SaaS-y Statement


Glovia International has launched the first full-fledged and versatile, manufacturing-oriented solution that is an on-demand, enterprise resource planning software-as-a-service application. Its solution is good news for small and medium businesses in more ways than one.

measuring a successful outcome  Veteran Enterprise Resource Planning Vendor Makes a SaaS-y Statement The first complete and flexible, enterprise resource planning (ERP), software-as-a-service (SaaS) solution that is geared to manufacturers has been unveiled by a veteran vendor that, despite its long history as a software solutions provider, has not received its due recognition. The vendor maintains a conservative marketing approach, which is likely the cause of its low-key presence in the global enterprise applications market. The fact Read More

SAP Enterprise Mobility: Bringing a Cohesive Approach to a Complex Market


Mobility and consumerization are creating complexity in the enterprise, but embracing the change can lead to more productive mobile workers as well as better communications with employees, partners, customers, and consumers. The trends in the enterprise mobility landscape, such as the consumerization of IT, the mobile application explosion, and cloud computing, are driving the need for new technology solutions to emerge. This white paper discusses some of the key trends taking place in the enterprise mobility landscape today and gives essential guidance to help end users and partners develop a strategic plan for building an enterprise mobility strategy.

measuring a successful outcome  Enterprise Mobility: Bringing a Cohesive Approach to a Complex Market Mobility and consumerization are creating complexity in the enterprise, but embracing the change can lead to more productive mobile workers as well as better communications with employees, partners, customers, and consumers. The trends in the enterprise mobility landscape, such as the consumerization of IT, the mobile application explosion, and cloud computing, are driving the need for new technology solutions to emerge. This white Read More

Leveraging Technology to Maintain a Competitive Edge during Tough Economic Times -- A Panel Discussion Analyzed Part Five: Profitability and Changing Existing IT Systems


Every technology deployment should be about improving business. Old software hardly ever dies; however, old technology may become too costly to operate, which can drive a replacement strategy, but not all the time.

measuring a successful outcome  Technology to Maintain a Competitive Edge during Tough Economic Times -- A Panel Discussion Analyzed Part Five: Profitability and Changing Existing IT Systems Introduction At the IFS Executive Forum , which took place on March 29 and 30 in Orlando, Florida (US), leading research analysts and industry experts discussed how companies can still leverage technology to maintain their competitive edge, even during tough economic times. The event was held in conjunction with IFS World Conference 2004 , Read More

Designing a Converging-beam Electron Gun and Focusing Solenoid


A frequent electron gun design goal is to produce a converging beam that matches to a focusing solenoid. This white paper describes a case study for a system to generate a narrow electron beam at high-current density and to transport it over a distance exceeding 8.0 cm for experiments on high- frequency microwave generation.

measuring a successful outcome  a Converging-beam Electron Gun and Focusing Solenoid A frequent electron gun design goal is to produce a converging beam that matches to a focusing solenoid. This white paper describes a case study for a system to generate a narrow electron beam at high-current density and to transport it over a distance exceeding 8.0 cm for experiments on high- frequency microwave generation. Read More