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Software Functionality Revealed in Detail
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Who Benefits from Outsourcing?
While simple on the surface, the decision to outsource is a major strategic undertaking. Besides weighing cost reduction against the consequences of reduced

media surface  way in which the media has portrayed these practices over the years. In reality, outsourcing is resulting in creation (rather than loss) of higher-paying jobs, speeds up technological advances in both developed and developing nations, and bolstered economic growth worldwide. Outsourcing and Employment The most common misconception when it comes to outsourcing and offshoring is that they lead to much higher unemployment rates. There is no denying that we are currently in crisis when it comes to new job cre

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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HP's Four-CPU Wintel-Based Rack Servers: Focusing on Reliability and Expandability


Hewlett-Packard's four-CPU rackmount products, the NetServer LH4r and LXr 8000, are aimed at customers who want reliable, expandable server installations.

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PLM: A New World of (More) Collaboration and Innovation


It used to be the case that PLM was perceived as being principally about CAD tools and 3D drawings and complex technical specs that no one really understood except the geekiest of PLM geeks. This perception was justified, to an extent. After all, PLM and CAD tools can be complicated, engineers and designers tend to operate in highly specialized environments, and there's a common misconception

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Improving Customer Engagement with Social CRM


In a previous post I discussed how the social revolution impacted customer relationship management (CRM) and underlined that while processes designed to derive value in CRM remain valid, they are far from being sufficient in the context of social CRM (SCRM). Yet most organizations need structure to conduct their activities. As far as CRM is concerned, the social aspect has brought to the

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Microsoft’s Underlying Platform Parts for Enterprise Applications: Somewhat Explained - Part 2


Part 1 of this blog series concluded that Microsoft would not converge all of its diverse Microsoft Dynamics  product lines into a single enterprise resource planning (ERP) solution. Rather, the vendor has been attempting to leverage the best practices and technologies across all of the products, where possible. The idea is to deliver applications that have the following characteristics: are

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Social Media as a Customer Support Channel: Best Practices


So far, most enterprises have only addressed the opportunities for using social media in marketing. They have adapted their marketing strategies to benefit from the new revenue and branding opportunities provided by social media.

But in order to create a cohesive customer experience strategy and connect data across departments, enterprises need to include social media response in their customer service function. Agents should be empowered to handle interactions in social media, and to escalate to other channels where necessary.

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Social CRM-¡Viva la Revolución!


Customer relationship management (CRM) has had a great impact on the social media revolution. Or was it the other way around? Of the many types of software solutions catering to businesses, CRM software has been the most attuned to the rise of social platforms. CRM resides in the attitudes and perception of people and what they acquire, individually or as a group. Social media is the place where

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Atex


With more than 1,000 customers, Atex technologies power many high performing media companies around the world. The company's systems manage the end-to-end workflow for all advertising, subscriptions, print, and digital content management operations. Atex is committed to helping media companies build revenues and reduce costs through products that are personalised, localised, collaborative, contextually relevant, and available on demand.

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1105 Media, Inc.


1105 Media provides business-to-business research and media content, focusing on technology, products, policy, regulation, and news.

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IDG Enterprise


International Data Group (IDG) is a technology media, events, and research company. Founded in 1964, IDG products and services reach an audience of more than 280 million technology buyers in 97 countries. 

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AT&T Has a Thing for Media


In February 2000, AT&T announced their 'Ecosystem' which offers network infrastructure and hosting services. They’ve done it again, but this time focusing on the delivery of media. The AT&T 'Ecosystem For Media' is designed to be the industry’s premiere end-to-end digital media platform with the goal to serve 10 million simultaneous streaming media internet users.

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