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The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

mediation  Convergent Mediation Solution--Competitive Advantage Enabler The Convergent Mediation Solution--Competitive Advantage Enabler If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. To efficiently charge multiple simultaneous usages in these scenarios, the billing system should support multi-vendor, multi-service CDR collection and mediation . Source : nTels Co Ltd Resources Related to The Convergent Mediation Solution--Competitive Read More...
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » mediation


Customer Care & Billing RFI/RFP Template
General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial

mediation  RFI/RFP Template General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements Read More...
An Introduction to Mediation-based Advanced Service Management
Personalized and higher-quality network services, such as customized or performance-sensitive services, can help you stand out from the competition. But can you

mediation  transformation? Yes: by using mediation to deliver advanced service management. Find out how mediation can help you offer unique, wide-ranging services—without sacrificing quality. Read More...
What Is Interconnect Billing?
When operators interconnect together to send and receive voice and other services, special requirements arise for the billing. Operator to operator interconnect

mediation  explains the concept of mediation and reconciliation. White paper also describes the term Dispute Resolution and Revenue Assurance. It also discusses cost and revenue on per call basis. It precisely describes Contract Management, LCR (Least Cost Routing) and LI (Lawful Intercept) Compliance. This white paper also discusses issues related to Application Security. Introduction Telecom operators send/receive data (calls or SMS) to/from other operators. If these calls are within the network then telecom Read More...
CC&B for the Telecommunications Industry RFI/RFP Template
CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and

mediation  Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioning and Activation, Accounts Receivable, Financial Systems, Reporting, Electronic Bill Presentment and Payment Services, Revenue Assurance, Multinational Requirements, Technical Requirements Read More...
Customer Life Cycle Solutions: Strategic Alliances, Challenges, & User Recommendations
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Amdocs' systems,

mediation   billing, CRM, orders management, mediation, and other systems, but, without the connection between these disparate data, they cannot be accessed, and are therefore unusable. Cooperation between Amdocs and SAS should make it possible to collect this business information from all these systems, cross-reference it, analyze the cross-referencing, and deliver the resulting conclusions to the relevant decision makers within a fairly short time span. This valuable information should then be almost immediately Read More...
Taming the SOA Beast - Part 2
Part 1 of this blog topic introduced the notion of how complex and tricky it can be to manage and govern enterprise applications' service oriented architecture

mediation  Bus [ESB] and service mediation capabilities) and bundling it with Oracle’s established capabilities of workflow management and Web services orchestration . Other specific areas where BEA had superior technologies were Java virtual machines, transaction processing monitors and certain security products. Conversely, Oracle has products like BI, ECM and identity management, where BEA did not have products. Accordingly, Oracle has stratified the combined Oracle and BEA middleware products into the Read More...
TEC’s New Utilities ERP Evaluation Center: A Preview
The Utilities IndustryFrom TEC’s perspective and based on our understanding of the industry, the utilities industry consists primarily of the following

mediation  model of CCB covers mediation, provisioning and activation, rating, customer billing and customer care, electronic bill presentment and payment (EBPP), etc. To better address the needs of the customers without necessarily using a customer relationship management (CRM) solution, utilities companies can take advantage of the sales and marketing functionality, which helps them manage packages, discounts and promotions. Finally, meter reading or automated meter reading system (AMRS), service contract and Read More...
Amdocs Overhauls Its Marketing
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to

mediation  offering. By adding XACCT mediation system to pre-integrated components such as self-service, billing, CRM, order management, and partner relationship management (PRM), Amdocs owns possibly the most comprehensive portfolio currently available to telecommunications companies. With increased investment in research and development (R&D) to $126.4 million (USD) in 2004 versus $119.3 million (USD) spent in 2003, 2004 product launches included new versions of Amdocs ClarifyCRM, which offers improved Read More...
When Customer Relationships Meets Business Intelligence Marketing Analysis and User Recommendations
For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where customers and the vendors benefit.

mediation  billing, CRM, orders management, mediation, etc. and given this, CSPs were questioning such systems value. Through the collaboration between Amdocs and SAS, CSPs should now be able to collect this information and derive useful analyses to gauge the climate of the market and the temperament of their clients, and adjust and build services accordingly. Likewise, if successful, the vendors will also find profitability. SAS will be able to strengthen its position in the telecommunications market and extend Read More...

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