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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 medical billing system and service


Choosing the Right Electronic Medical Record System for Your Health Care Organization
Health care organizations have special needs to consider when deciding what type of electronic medical record (EMR) system to implement. This article examines

medical billing system and service  Health Care Organization Electronic medical record (EMR) systems come in two different models: on-demand and on-premise. An on-demand EMR solution is a Web-based application that the health care provider accesses through the Internet. The solution is administered remotely by a third-party vendor that oversees data management, software upgrades, and security functions. An on-premise EMR application resides in house, whereby an internal IT department administers and maintains all software, hardware

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Electronic Medical Records (EMR) for the Health Care Industry

Electronic Medical Records (EMR) assists physicians and other clinicians document patient care for current visits and provides access to patient clinical history. Sometimes may be referred to as computerized patient records (CPR). 

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Lawson Software-IPO and Several Acquisitions After Part Four: Strengths Continued


Lawson, contrary to many other players, seems to be compensating its narrow foothold with a strong vertical dimension. Lawson will continue to concentrate its internal sales efforts on its traditional vertical markets and to additionally rely on partners to address and develop for particular industry needs. Look for Lawson's opportunistic expansion into another service industry market and for its abstaining from manufacturing in the foreseeable future.

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Software as a Service beyond Customer Relationship Management and Sales


Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS). Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS.

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Accelerate ICD-10 Migrations While Cutting Costs and Risk


The International Classifications of Diseases (ICD), used in order to categorize and classify medical conditions and procedures, has been updated. The purpose of the change is to streamline claims, provide better data analysis, and increase both diagnostic and procedural accuracy. ICD-10 not only allows for more information to be coded, but is superior to the previous coding system, filling in information gaps and reflecting the advancements made since the 1970s. The switch to ICD-10 will affect a wide range of areas within healthcare, such as billing, future service planning, diagnosing, and data gathering.

With a deadline for adoption of October 15, 2015, it’s essential that the transition be made as smoothly as possible. The processes, transactions, and databases associated with the new system of ICD-10 coding must be tested for functionality in a wide array of applications before full ICD-10 adoption. Delphix can help, allowing testing to be performed throughout migration. In this white paper, read how Delphix Agile Data can assist your team with the challenges faced in migrating from ICD-9 to ICD10. Learn about the complex factors involved with new data management and how implementation of the Delphix platform can reduce costs significantly by offering 90% lower storage costs for ICD-10 migration test environments. Delphix platforms also grants on-demand data access to minimize impact on production teams. Accessible from the cloud, the platform can be accessed both on and offsite. Delphix functions on any hardware and can be implemented at any stage of migration with little interference to ongoing projects.

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Differentiation through Service Excellence


With products increasingly becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer satisfaction. While revenue is flattening for many product businesses, service income is increasing. Find out how integrating business processes and customer relationship management (CRM) data can help you deliver new service offerings and improve the customer experience.

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Service Differentiation: Your 3-Step Plan


Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with less, providing service more effectively, and focusing on your unique business processes to outperform your competition. Using this information, you can bring about change and continuous improvement, and differentiate your service from your competition. Read more and find out how.

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Is Your Current HR Service Delivery Model Working for You?


This white paper examines the human resources (HR) service delivery challenges facing organizations today, outlines a common approach to delivering world-class HR service, and details the technology necessary to transform workforce service delivery.

By downloading this document, you agree to provide contact information and other data to select sponsors of this content.

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Epicor for Service Enterprises


Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every aspect of your service organization—from bid management, engagement delivery, and resource management, to project accounting, portfolio management, and beyond—all within a single solution. Introduced in June 2003, Epicor for Service Enterprises builds on an Epicor investment in professional services automation (PSA) and project accounting of over twenty years. Version 8.0 offers groundbreaking use of XML Web service and Microsoft .NET technology. The current release, Epicor for Service Enterprises 8.1, adds enhanced project portfolio management (PPM), contingent workforce management, and advanced collaboration and customization capabilities, all enabling greater planning, performance, and execution.  

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6 Secrets to Simplify Field Service


Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits.

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ITIL Service Support Processes in Record Time


To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas.

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The Quadstone System


Quadstone sells three products components within the Quadstone System: Decisionhouse, Transactionhouse, and Actionhouse. Decisionhouse is the flagship product—it combines customer data discovery with automated predictive modeling. Transactionhouse is used to gather data from various sources (relational databases, operational data stores, log, and flat files) into the Quadstone System and perform the necessary data transformations in order to create a single customer view. Actionhouse is used to allow the reuse of the results of the analytical process (selections, rules, models, scores) within operational enviornments such as marketing automation packages, call center systems or ecommerce systems.  

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