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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 medical transcription training at home


Making SOP Training More Effective
Standard Operating Procedures (SOPs) are critical to efficient operations, quality control, and regulatory compliance. Yet many recent FDA violations have

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Electronic Medical Records (EMR) for the Health Care Industry

Electronic Medical Records (EMR) assists physicians and other clinicians document patient care for current visits and provides access to patient clinical history. Sometimes may be referred to as computerized patient records (CPR). 

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Documents related to » medical transcription training at home

Case Study: Home Run Inn




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Knowledge at the Point of Action: 6 Ways to Make Sure Your Customers Love Your Company


Exceptional customer experiences revolve around one central principle: knowledge at the point of action (KAPA). Learn how your marketing, customer service, and sales systems can work together to drive customer loyalty and advocacy.

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Analytics at the Speed of Business for Midsize Organizations


In today's global marketplace, transaction data is running 24x7x365, and midsize companies that want to leverage that information must be able to analyze it in a very short time. Next-generation business intelligence (BI) tools deliver this critical functionality. This white paper discusses the benefits of in-memory analytics technology for speeding BI and explores SAP solutions based on its High Performance Analytics Appliance (HANA).

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AT&T PocketNet Service Goes Wireless With Novell GroupWise


Novell’s GroupWise product is the second collaborative messaging system that has teamed with AT&T for the wireless PocketNet service. Lotus Notes currently has over 50,000,000 client seats, and Novell GroupWise has over 20,000,000 client seats, giving AT&T PocketNet service a potential target market of 70,000,000 users.

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Microsoft at NRF 2014


At the National Retail Federation (NRF) 2014 annual convention, Microsoft Corp. showcased the latest release of Microsoft Dynamics for Retail. The release featured innovation in mobile commerce, catalog, and call center sales, as well as advanced operations for warehousing, transportation, and logistics management.

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Catching Up with PROS at Dreamforce 2014


At the Dreamforce 2014 conference, hosted by cloud ecosystem heavyweight salesforce.com, sales big data software provider PROS was a platinum sponsor. P.J. Jakovljevic discusses what's new and exciting with PROS' CPQ solutions, including the company's new Cameleon CPQ Fall ‘14 solution and a just-released graphically interactive solution called Cameleon Parts Quoting.

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Three Simple Steps to Rev Up Your “Stay at Work/Return to Work” Program


For most midsize and large companies, a “stay at work/return to work” (SAW/RTW) program has become a necessity. The impact of unscheduled absence within business operations can be severe, resulting in disrupted workflow and reduced productivity or output. Implementing a SAW/RWT program to properly manage absence and disability can address these and other issues, significantly reducing costs. Learn more about the benefits.

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Planning at the Business Unit Level


Planning at the business unit level is most commonly done in spreadsheets, with cost center inputs gathered using workbook templates that are difficult to format and consolidate. While business units can’t escape from “spreadsheet hell” using a corporate business performance management (BPM) system, they can streamline planning and analysis processes with the right software solution. Find out how.

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The Truth about Agent Training and Turnover in the Contact Center


Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures.

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Event: TEC's Aleksey Osintsev to Speak at Glovia Event


TEC's Aleksey Osintsev will be presenting at the Glovia Customer Event in Las Vegas, Nevada, which happens next week, February 18 and 19. If you're at the event, be sure to say hello to him. Aleksey will be talking about the current ERP market, and will explain TEC's methodology to show how the glovia G2 ERP solution measures up against the competition. We'll have highlights from his

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