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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 member surveys


Taking Advantage of Offboarding Automation
For talent management stakeholders conceptualizing onboarding is fun—welcoming a new member to a team, followed by the integration process, often signifies

member surveys  is fun—welcoming a new member to a team, followed by the integration process, often signifies growth and new life for an organization. Consequently, most companies engage a great deal with the human capital management (HCM) functionality designed to support onboarding. By contrast, offboarding is oftentimes a cheerless process, as the loss of a trained and knowledgeable employee generally has a negative connotation, whether it means simply the loss of a skilled worker who will need to be replaced or

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Trends in IT Needs, Purchasing, and Strategy


Is there a tension between the people authorizing IT spending in your company and those determining the needs? The roles of each C-level position, combined with current approaches to IT, may tell the story of how “strategic” your IT systems really are. More importantly, this tension underscores the involvement IT must have in understanding and participating in determining needs. I

member surveys  Rather, they included a member of IT in their selection team so that they could ensure the system would be the right choice with all of the infrastructure requirements in place. Conversely, if a company initiates a software selection project from the infrastructure perspective, IT personnel are going to have to bring in members of the various lines of business while they determine needs. In both cases, for IT to avert failures as it shifts toward a more strategic role, it needs to understand both Read More

Customer Relationship Management Strategies Part Three: Achieving and Maintaining the Competitive Edge


Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates sales, service, and customer satisfaction, will help you realize the benefits of a CRM system.

member surveys  as well as a member of the Society for Technical Communicators and the Project Management Institute. She can be reached at tabrell@mas-corp.com . Read More

The Keys to Effective Project Governance Leadership


Project Sponsor.com conducted a three-year research program on project governance. The findings turned up some surprising facts on how project governance is approached and applied in businesses today, and shed some light on what is required for project governance to be effective.

member surveys  Experience Most governance team members are reliant on bringing their brains and business acumen to their governance roles in order to make a contribution to the project. This means that they tend to see things in terms of operational management rather than in terms of project governance—an approach that leads to the wrong type of leadership. Here's an example, taken from Project Sponsor.com's research, to illustrate the above point. When the number of outstanding issues for one company's project had Read More

Incident Handling and Response Capability: An IT Security Safeguard Part 2: Establishing the Capability


As long as human intervention is part of network operations, there will always be vulnerabilities and an Incident Response capability establishes a force to minimize the effect of system security breaches.

member surveys  Systems Agency as a member of the Regional CERT Implementation Team. The team was responsible for establishing the five Regional CERTs around the world for DISA. Since June 2000, she has been responsible for the Incident Handling and Response consulting service for AXENT Technologies and Symantec Corporation. She provides proposal development, project costing, project planning and client service delivery for the Incident Handling and Response service. Ms Woodbury can be reached at cwoodbury@symantec.com Read More

Aberdeen Group


Aberdeen Group conducts research focused on helping business leaders across seventeen different B2B technology disciplines improve their performance. Aberdeen conducts thousands of surveys every year to identify top-performing organizations and uncover what makes them different. It shares these insights with the market in the form of in-depth research reports and content assets.

member surveys  Group Aberdeen Group conducts research focused on helping business leaders across seventeen different B2B technology disciplines improve their performance. Aberdeen conducts thousands of surveys every year to identify top-performing organizations and uncover what makes them different. It shares these insights with the market in the form of in-depth research reports and content assets. Read More

ERP Software Blog


The ERP Software Blog is a member-supported blog that includes comparisons and opinions about enterprise resource planning (ERP) and the software selection process.

member surveys  Software Blog is a member-supported blog that includes comparisons and opinions about enterprise resource planning (ERP) and the software selection process. Read More

Microsoft Goes Their Own Way with Data Warehousing Alliance 2000


Microsoft Corp. (Nasdaq: MSFT) today announced that 47 applications and tools from 39 vendors throughout the industry have qualified for Microsoft« Data Warehousing Alliance 2000. Alliance members and partners are committed to delivering tools and applications based on the Microsoft Data Warehousing Framework 2000, an open architecture based on the open standards and services built into the Windows« 2000 operating system, Microsoft SQL Server 7.0 and Office 2000.

member surveys  framework and using alliance member products are better able to align local decision-making around key business drivers and harness the full potential of the web to win new customers, retain and extend customer relationships, and work more effectively with partners. The architecture is based on OLE DB and the Open Information Model (OIM), in recognition of the value and competitive advantage provided by the data warehousing services built into Microsoft products. According to Microsoft, this Read More

Netpliance’s 4X Price Hike - Will It Spell Boom or Doom?


Netpliance, Inc., whose i-opener could be considered the first Internet appliance, recently added functionality, but also decided to raise its hardware “membership kit” price from $99 (down from its normal $199) to $399, in an effort to get profits from more than its online services. Will people be willing to pay an extra $300 for the privilege of using a 10-inch display?

member surveys  Direct Messaging allows a member to ring another member at the press of a button, said Netpliance Chairman and CEO John McHale. Beyond the cornerstone of simplicity, the new iChime service gives members the best way to communicate instantly with other members, taking the guesswork and frustration out of instant messaging. The iChime Direct Messaging Service, included in i-opener 2001, provides virtually free 'long distance ' service, allowing members to alert and communicate with each other Read More

CSO Insights


CSO Insights provides consulting and information for sales and marketing organizations. The company conducts research, tracks trends, and surveys Chief Sales Officers.

member surveys  Insights CSO Insights provides consulting and information for sales and marketing organizations. The company conducts research, tracks trends, and surveys Chief Sales Officers. Read More

Technology Evaluation Centers Mourns Loss of Chairman, Marcel Côté


It was with great sadness that TEC learned of the death of Marcel Côté, chairman of TEC’s board of directors.

member surveys  had been a board member since 2003. Marcel took a special interest in TEC’s activities and development over the years and was always available to advise and assist management and employees alike.  He will be greatly missed not only for his contribution to the company but as a good friend to many. Marcel was recognized and honored for his active role in the economic development of Montreal as well as in numerous cultural and community organizations. Truly a great humanitarian and a great Canadian, his Read More

SAP Support - From Reactive to Proactive


I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team. At the November event, attendees were presented with the AGS Strategy for 2012 and in-depth reviews of SAP’s customer support offerings.  There were a number of different themes presented by the members of AGS, but the theme that really

member surveys  California, along with a member of TEC’s software selection services team. At the November event, attendees were presented with the AGS Strategy for 2012 and in-depth reviews of SAP’s customer support offerings.  There were a number of different themes presented by the members of AGS, but the theme that really caught our attention is SAP’s commitment to moving from reactive to proactive customer support. In this article I am going to give some background on SAP’s current support offerings, Read More

Customer Analytics: A Powerful Source of Competitive Advantage for Midsize Organizations


Completing the customer picture today involves collecting and assembling data from multiple sources, including traditional sources such as transactions and surveys, as well as customer sentiments and other information that can be uncovered in comments made on social media channels. An effective customer analytics strategy enables businesses to integrate these insights to increase customer lifetime value, reduce turnover, and conduct more precise targeting and segmentation.

member surveys   Read More

Real Ability


Real Ability is the brainchild of a core group of software engineers spearheaded by three individuals: Bill Kilpatrick, Jeff Wrigley, and Serge Loussinian. These three formed the senior management team of an 85-person software company sold in the late 1990s. Soon thereafter a new organization, Real Ability, was established to solve a long list of mission-critical on-line management and training issues Kilpatrick, Wrigley, and Loussinian confronted while directing their previous enterprise and its client base.The Ability Manager software is the first of the company's three basic pillars.Learning content is the second pillar. This content includes suites of surveys, exams, learning content, inspections, skills libraries, and org charting information.Consulting services is the third pillar of Real Ability. The company's consulting services are designed to help businesses transform their enterprise into an effective on-line knowledge environment. These services are delivered by Real Ability's team of implementation experts.

member surveys   Read More

ECi Software Solutions


ECi Software Solutions provides vertically oriented business management and e-commerce systems software for growing and mid-size companies. A member of the Inc. 5000, ECi has specialized in software solutions for global microniche vertical businesses for more than 30 years. The company's software is designed for manufacturing operations throughout the world, as well as dealers and distributors in industries such as office equipment, office supplies, contract office furniture, business equipment, lumber and building materials, hardware, and janitorial/sanitation supplies. Through strategic partnerships, ECi is able to offer its customers solutions for sales data management, credit processing, variable data printing and property-loss prevention. ECi is privately held and headquartered in Fort Worth, Texas (US). Its US offices are located in Texas, California, Indiana, Missouri, Tennessee, Virginia, and Wisconsin. ECi's Global offices are located in Canada, Australia, the UK, and the Netherlands.

member surveys  and mid-size companies. A member of the Inc. 5000, ECi has specialized in software solutions for global microniche vertical businesses for more than 30 years. The company's software is designed for manufacturing operations throughout the world, as well as dealers and distributors in industries such as office equipment, office supplies, contract office furniture, business equipment, lumber and building materials, hardware, and janitorial/sanitation supplies. Through strategic partnerships, ECi is able to Read More