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SAP Support - From Reactive to Proactive
I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team.

mesa sap  Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team. At the November event, attendees were presented with the AGS Strategy for 2012 and in-depth reviews of SAP’s customer support offerings.  There were a number of different themes presented by the members of AGS, but the theme that really caught our attention is SAP’s commitment to moving from reactive to proactive customer support. In this article I am going to give some background on SAP’s Read More...
Business Intelligence (BI)
Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications pro...
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Documents related to » mesa sap


The Future of SOA-based Applications and Infrastructure
The ultimate winner in the SOA market will have to provide industry-specific solutions solving essential problems that others cannot. Focus must move away from

mesa sap  Commerce recently announced its MESA collaboration strategy and a partnership with Entrust , whose software and services ensure the privacy of electronic communications and transactions across corporate networks and the Internet. Entrust addresses such functions as identification, verification, privacy, and security by authenticating users via smart cards, passwords, and biometric devices, controlling access to information in e-mail, databases, Web pages, and business applications. On the other hand, Read More...
Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 1: Recent Announcements
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002 will, for some more tenacious Tier 2

mesa sap  US headquarters in Costa Mesa, CA ( www.sysprousa.com ), announced a major new release of IMPACT CRM 3.5 , which features numerous system enhancements as well as IMPACT eCRM , an option that enables remote on-line access. IMPACT CRM is an enterprise software system that enables a business to manage internal resources, customer, supplier and prospect relationships, marketing campaigns, sales opportunities as well as service contracts and incidents within a single, CRM/SRM program. IMPACT CRM is part of Read More...
info360: Our Panel of Experts
From March 21 to 24, 2011, Technology Evaluation Centers (TEC) will be at info360 in Washington, D.C. I will be teaming up with a panel of experts to discuss

mesa sap  Kintana, and Oracle. Fernando Mesa Principal Technologist, MarkLogic Fernando Mesa is a seasoned technologist with 20 years of experience in the information technology (IT) industry, providing architectural leadership and technical direction to Fortune 500 companies in media and healthcare. Prior to joining MarkLogic as principal technologist, Mr. Mesa worked at United Health Group, where he served as vice president of enterprise architecture. Mr. Mesa is a member of the Clinical Data Interchange Read More...
SAP HANA Demystified
What is SAP HANA? And how does it work? Download this primer on SAP HANA to get clear answers to these and other questions.

mesa sap  HANA Demystified What is SAP HANA? And how does it work? Download this primer on SAP HANA to get clear answers to these and other questions. Read More...
SAP Business One 9.0 Released
The “little” SAP Business One solution is an unsung hero of sorts at SAP. Indeed, more than 38,000 customers worldwide in nearly 30 languages and over 630

mesa sap  Business One 9.0 Released The “little” SAP Business One solution is an unsung hero of sorts at SAP . Indeed, more than 38,000 customers worldwide in nearly 30 languages and over 630 partners are often ignored as less newsworthy by market observers. The business management solution for small businesses (with 10–20 users, on average) can be deployed on premises or in the cloud, and is accessible via mobile devices. During the SAPPHIRENOW 2013 conference, SAP  announced the general availability Read More...
SAP Extends Maximum Attention to More of its Services and Support Customers
SAP is known for its enterprise software solutions, but the company's focus on professional services as of late is allowing SAP to offer more of what customers

mesa sap  Extends Maximum Attention to More of its Services and Support Customers SAP is known for its enterprise software solutions, but the company's focus on professional services as of late is allowing SAP to offer more of what customers need from a single source. TEC Principal Analyst P.J. Jakovljevic details SAP Services' broad range of offerings and levels of services, including the latest developments with SAP MaxAttention, SAP's RDS, BTS, and SAP Custom Development. Read More...
SAP Run Better Tour: Unwired
My TEC colleague Aleksey Osintsev and I recently made our way to the last stop of the SAP Run Better Tour in Montreal to get a taste of what SAP was cooking up

mesa sap  Run Better Tour: Unwired My TEC colleague Aleksey Osintsev and I recently made our way to the last stop of the SAP Run Better Tour in Montreal to get a taste of what SAP was cooking up in terms of improvements and strategies for 2011. I was hoping for some developments regarding mobile technology and support. Did I get my fill? Let’s just say I was still feeling a bit peckish when I left. Here’s the lowdown on SAP’s mobile strategy. I was pleased to hear that SAP is viewing the integration of Read More...
SAP Takes HANA Enterprise to the Cloud
SAP has announced SAP HANA Enterprise Cloud service, taking the logical but no less important step of taking its SAP HANA platform to the cloud, giving

mesa sap  Takes HANA Enterprise to the Cloud SAP has announced SAP HANA Enterprise Cloud service , taking the logical but no less important step of taking its SAP HANA platform to the cloud, giving organizations a new deployment option for the in-memory platform. The SAP HANA Enterprise Cloud service will enable organizations to run mission-critical instances of SAP’s enterprise resource planning (ERP), customer relationship management (CRM), and Netweaver Business Warehouse solutions in the cloud, powered by Read More...
Navigator One for SAP Business One
Navigator One is a suite of modules for SAP Business One—a business management software application designed specifically for small to midsize businesses

mesa sap  One for SAP Business One Navigator One is a suite of modules for SAP Business One—a business management software application designed specifically for small to midsize businesses (SMBs). Used by over 23,000 customers today, SAP Business One manages business functions across sales, operations, service, and financials, in an integrated software system. The Navigator One modules extend the core SAP Business One functionality in a completely integrated, same-look-and-feel option for Navigator’s Read More...
Multipurpose SAP NetWeaver
The capabilities of SAP NetWeaver and its peer service-enabled platforms, which were originally transaction and integration platforms, have lately been expanded

mesa sap  SAP NetWeaver Event Summary It is amazing to see so many similarities (albeit with the inevitable handful of nuanced differences) between SAP , IBM , Microsoft , and Oracle 's approaches to worldwide domination of the enterprise applications market. One similarity is these vendors' attempts to deliver a service oriented architecture (SOA)-based platform for their existing and prospective customers, and to entice their partners to build ever-growing ecosystems upon these (see SOA as a Foundation Read More...
SAP HANA: From Database to Platform
At the end of 2009, SAP launched SAP HANA, an in-memory, column-row based database management system with capabilities within both OLTP and OLAP environments

mesa sap  HANA: From Database to Platform At the end of 2009, SAP launched SAP HANA, an in-memory, column-row based database management system with capabilities within both OLTP and OLAP environments. In June of 2012, SAP announced that HANA had become the fastest growing technology in the company’s history. In this report, TEC Senior BI and Data Management Analyst Jorge García gives an overview of the history, functionality, and benefits and challenges of SAP HANA, and explores SAP’s strategy for the Read More...
SAP - A Humble Giant From The Reality Land? Part 1: Alliances
During its international e-business conference, SAPPHIRE, SAP displayed a bullish attitude, contradicting the current market malaise. Expanding outside its

mesa sap  - A Humble Giant From The Reality Land? Part 1: Alliances SAP - A Humble Giant From The Reality Land? Part 1: Alliances P.J. Jakovljevic - July 30, 2001 Event Summary  During its international e-business conference, SAPPHIRE, on June 12--15, SAP AG (NYSE: SAP), the leading provider of business software solutions, released a spate of upbeat announcements in its effort to portray itself as a reformed vendor of choice for all aspects of e-Business, including planning and collaboration. As an illustration Read More...
SAP - A Leader Under Reconstruction
SAP is responding to the changing Internet marketplace by restructuring to develop flexibility and forming key partnerships and alliances to put content behind

mesa sap  - A Leader Under Reconstruction SAP - A Leader Under Reconstruction P.J. Jakovljevic and A. Turner - August 14, 2000 SAP AG Genesis Founded by five former IBM employees in 1972 and based in Walldorf, Germany, SAP AG is the No. 1 vendor in the Enterprise Business Applications market, (with approximately 30% of worldwide market), and one of the largest independent software companies in the world. The Company consists of SAP AG and its network of 62 operating subsidiaries and has a presence or a Read More...
SAP Announces Availability of HANA-based ERP
Today is a big day for SAP and its customer base—at the SAP conference in New York the world-leading vendor has announced general availability of SAP Business

mesa sap  Announces Availability of HANA-based ERP Today is a big day for SAP and its customer base—at the SAP conference in New York the world-leading vendor has announced general availability of SAP Business Suite powered by SAP’s newest technical platform, SAP HANA. What does it mean for businesses and other organizations that are potential and current clients of SAP? To bypass the technical details and terminology, the HANA platform is capable of capturing and analyzing data on a single in-memory Read More...

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