X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 micro center


Trend Micro Steps into PDA/Wireless AntiVirus Information Market
In crisis situations, Trend Micro's Virus Information Center for the Personal Digital Assistant (PDA) may prove indispensable for a network administrator and/or

micro center  31, 2000 - Trend Micro Inc., a leading provider of Internet content security products, announced the availability of Trend Micro's Virus Information Center for the Personal Digital Assistant (PDA) market. Users of PalmOS-based wireless and modem-based palmtop devices can now access the Trend Virus Information Center, comprised of up-to-date information and solutions for thousands of macro viruses, Trojans, worms, and other malicious code. (Source: Trend Micro) Market Impact Through the use of

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

Evaluate Now

Documents related to » micro center

Infor SyteLine 9 ERP Certification Report


Infor SyteLine 9 by Infor is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing, engineer-to-order manufacturing, mixed-mode manufacturing, and small to medium business (SMB) manufacturing in the ERP Evaluation Center, as well as for financial packages in the Accounting and Financial Management Evaluation Center. Infor SyteLine is a highly competitive, immensely scalable, and flexible ERP software solution for many types of manufacturing companies. Download the certification report now for in-depth analysis and analyst commentary on Infor SyteLine 9.

micro center   Read More

Small Businesses Need Decent Solutions Too


The ERP software market for large organizations and mid-sized companies is dramatically different from its small business software counterpart, which consists of business management solutions for small family-operated companies or slightly larger micro-businesses. But recent technology shifts are transforming the market, and solutions that would not have been appropriate for a small business in

micro center   Read More

KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management


Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC principal analyst P.J. Jakovljevic looks at WFM challenges facing organizations, particularly those with large, complex workforces, and how Kronos’ innovative solutions help companies control labor costs, minimize compliance risk, and improve workforce productivity.

micro center   Read More

Data Center Economics: Analyzing Challenges and Opportunities


In order to meet data center challenges, organizations must take measures to consolidate data centers and look at outsourcing arrangements and alternate models of data center management. However, because carrying out a data center strategy typically requires a large investment in time and costs, organizations today are making tactical decisions that have minimal impact. While some organizations are contemplating alternate models for data center management, others seem to be dragging their feet in making any meaningful changes to their strategy. Find out more in this report on results from a survey that included 75 CIOs and heads of IT from Fortune 1000 companies across US, Europe, and Asia-Pacific.

micro center   Read More

How Data Center Infrastructure Management Software Improves Planning and Cuts Operational Costs


Business executives are challenging their IT staffs to convert data centers from cost centers into producers of business value. Data centers can make a significant impact to the bottom line by enabling the business to respond more quickly to market demands. This paper demonstrates, through a series of examples, how data center infrastructure management (DCIM) software tools can simplify operational processes, cut costs, and speed up information delivery.

micro center   Read More

8 Solutions Designed to Optimize the Data Center


As your business grows, so too does the complexity of your data center. Along with this complexity, there are problems such as the inflexibility caused by operating systems, applications, and associated data, which are bound to the hardware they are installed on. Discover eight ways to optimize the infrastructure in your data center using virtualization products designed to work with your current technologies.

micro center   Read More

Best Phone Systems for an Effective Call Center: Editor’s Top Picks


Your business’s call center phone system is the nerve center of your sales and customer service activities. And because it’s so vital to your company’s daily operations, it should help you increase your revenue opportunities, reduce costs, maximize your representatives’ productivity, and improve overall customer satisfaction. Read this paper and know the things to consider before purchasing a call center phone system.

micro center   Read More

Call Center Protocols: Getting Problems Solved!


Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving skills, has referred to the company knowledge base (KB) for a possible solution, and is still unable to resolve the problem, the incident ticket is escalated to second level (L2) support, where CSAs have advanced training and more knowledge

micro center   Read More

TEC Launches Merchandising Systems Evaluation Center to Help Retailers Select Software


Impartial software evaluation firm Technology Evaluation Centers Inc. (TEC) launches its Merchandising Systems Evaluation Center to help companies select the software solutions they require for their specific business requirements.

micro center   Read More