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The MicroStrategy/ Intelligroup ASP
MicroStrategy Announces ASP Alliance: Intelligroup to Deliver MicroStrategy's Intelligent E-Business™ Solutions to Small and Midsize Businesses.

micro trend customer support  customers easy access to MicroStrategy products which are customized and hosted by Intelligroup. . . The benefits of this alliance are easily identified. Intelligroup offers ASP solutions through partnerships with SAP, PeopleSoft, Oracle, Baan, Datastream, Hyperion, and Compaq. Together these companies can deliver a rich feature set to the small and mid-size market by leveraging their core technologies. Similar alliances are almost becoming a weekly event. For instance the recent IBM, i2, and Ariba Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » micro trend customer support


Globalization Has a Profound Impact on the Supply Chain and Supporting Information Technology
Globalization, the Internet, and demand-driven supply networks are driving technology change. When it comes to supply chain management, globalization has

micro trend customer support  at the macro- or micro-level, however, globalization is causing quite the buzz nowadays, and it is not likely to end any time soon. When we speak of globalization and its effect on modern enterprises, it must be viewed in the context of two additional contemporary inflection points. One of these is the Internet, which has transformed how most enterprises conduct business today. Another is the transition from a push manufacturing and supply chain paradigm to a pull approach, or, more specifically, the Read More...
TEC Industry Watch: Enterprise Software News for the Week of June 18, 2012
SOFTWARE SELECTIONSLoudoun County Sanitation Authority selects SAP ERPIndustry tags: utilities

micro trend customer support  Optimization’s cloud-based Assortment and Micro and Macro Space optimization solutions, Revionics should cover all of the merchandise planning levers—price, promotion, assortment, and space. Certainly not the only broad offering in the market, but perhaps now after the acquisitions of CAS by Accenture, DemandTec by IBM, and ProMax by Wipro, Revionics and SAS might be the only remaining independent comprehensive merchandise optimization options. —P.J. Jakovljevic, TEC Principal Analyst TEC blog post Read More...
JDA Portfolio: For the Retail Industry -- Part Five: Analysis of Market Impact
Given the competition for retail customers and wholesale orders is intense, retailers, including software vendors, must be able to meet consumer demand quickly,

micro trend customer support  recently acquiring Marketmax ), Micro Strategies , Evant (formerly Nonstop Solutions ), Lawson Software , NSB Retail Systems , SAP, Oracle, and so on. The competition for In-Store Systems is even more fragmented, and primarily coming from small POS-focused companies such as CRS Business Computers , Kronos Incorporated , Retail Technologies , MICRO Systems (formerly Datavantage ), Radiant Systems , Workbrain , 360 Commerce , Tomax Technologies and Triversity , in addition the above-mentioned broader Read More...
How Inventory Optimization Can Increase Your Profitability
One of the largest expenses for distributors and wholesalers is stock. Many have difficulty finding the perfect balance between ensuring products are available

micro trend customer support  that relationship at a micro-level depending on specific requirements, such as the need many wholesalers have to deliver to customers daily or more. In order to remain competitive, many companies are expected to provide higher service levels, executing higher numbers of individual transactions with customers on a higher level of frequency. However, the flip side is that often the volume of actual business is not increasing and more frequently the actual real value of the business is decreasing due to Read More...
Customer Chemistry


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Customer-oriented Banking and Account Origination
A decline in customer loyalty has put a great deal of pressure on financial institutions of late. Thus, as banks tailor products and services to meet customer

micro trend customer support   Read More...
The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010
This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences

micro trend customer support  best customer service software,customer experience index,customer service management,customer service management course,customer service management courses,customer service management definition,customer service management degree,customer service management plan,customer service management skills,customer service management software,customer service management system,customer service management training,customer service software,customer service software free,customer service software open source Read More...
Making Customer Experiences a Reality-Five Steps from Vision to Execution
Successful customer experiences change the competitive landscape by separating your company from the competition. Industry wisdom thus has companies focusing on

micro trend customer support  data warehousing software,warehouse management,optimize your warehouse,total warehouse control,integrate all warehouse processes,warehousing solutions,integrated data collection solution,optimize warehouse management Read More...
Customer-centric CRM
Companies implement a customer relationship management (CRM) system to balance increasing revenue, decreasing costs, while enhancing the customer experience

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Customer Care & Billing RFI/RFP Template
General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial

micro trend customer support   Read More...
What Is the Value Proposition of Support and Maintenance?
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization

micro trend customer support  Is the Value Proposition of Support and Maintenance? User enterprises are becoming more aware of how software vendors' support and maintenance (S&M) agreements affect their bottom lines, and many are not particularly pleased with what they see. For a definition of the problem, please see Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street? and Support and Maintenance: No Longer the Software Industry's Best Kept Secret ? It might be useful at this point to explain, at a very hi Read More...
Enhancing the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention
Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a

micro trend customer support  loyalty management software,loyalty program management,loyalty management system,customer relationship management strategy,sap customer relationship management,customer loyalty management,customer loyalty management system,loyalty management solution,loyalty management,crm loyalty management,siebel loyalty management,loyalty management group,sap crm loyalty management,sap loyalty management,reward rules management Read More...
The Intelligent Customer Experience Life Cycle
Whether you’re a manufacturer, vendor, or customer service company, the increasing pressure to make sales and decrease service costs affects you. The key to its

micro trend customer support   Read More...
Defining the Value of Customer Loyalty
What does customer relationship management (CRM) mean to you? What is its value? Thousands of companies have ventured down the CRM path@many successfully, and

micro trend customer support   Read More...

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