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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 microsoft great plains help desk support


Microsoft Business Network (MBN)--Coming of Age? Part Four: More Challenges and User Recommendations
The objectives of end-to-end supply chain visibility are better plans, better service, increased inventory turns, and higher profit margins, where MBN might

microsoft great plains help desk support  of high-volume products like Microsoft Office 2003 within the MBS' large install base that is nearing the 300,000 mark. Hence, one should not be surprised by MBS' recent more upbeat results which are, in a great part, from up-selling so-called surrounding applications like Microsoft Business Network ( MBN ), Microsoft Demand Planner , or Microsoft Business Portal to its existing ERP users (see Microsoft Keeps on Rounding Up Its Business Solutions ). Namely, late in 2003, to enhance its current line of E

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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A Customer Relationship Management Solution Aims To Cover all the Bases


Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado solution.

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Siebel Has Done It Again - This Time with Navision


Siebel Systems, the leading CRM vendor, remains the most eligible CRM bachelor. On June 21, Navision Software a/s, a Danish provider of ERP solutions for mid-sized companies, and Siebel Systems Inc. announced a worldwide agreement to deliver 'customer-focused eBusiness solutions to meet the needs of mid-sized companies'.

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MAPICS Back On Track, But Not Without Restructuring Pains


On August 23, MAPICS, Inc., one of the leading mid-market ERP vendors, announced that it is taking steps to reduce costs through a restructuring plan. Earlier, on July 27, MAPICS reported results for the third quarter of its fiscal 2000.

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Ultimate Connection Seeking Its US Retail Connection Through Solomon Software Partners


Great Plains announced at the Solomon Partner Conference in August, a number of new product enhancements and/or product alliances for its recently acquired division and former archrival, Solomon Software. Solomon Value Added Resellers focused on the retail industry or interested in addressing this dynamic growth sector, have been invited to partner with Ultimate Connection, a South African retail software vendor.

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Microsoft Dynamics NAV 2015 Is Generally Available


Microsoft announces the general availability of Microsoft Dynamics NAV 2015, its enterprise resource planning (ERP) solution tailored for small and medium businesses (SMBs). Read up on the product's key enhancements.

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Microsoft Delves Deeper into Social Networking


Microsoft's Office 365 team will soon be rolling out Office Delve to Office 365 business customers. Powered by Office Graph, which uses sophisticated machine learning techniques to map the relationships between people, content, and activity that occurs across Office 365, Delve figures out and displays the most relevant info for each person based on the work they are doing and with whom they are engaging.

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Hanging on the Telephone: Antivirus Cold-calling Support Scams


Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very little a security company can do directly to prevent this activity, apart from keeping its own software up to date so as to detect malware and block as many threats as possible. Read this white paper to find out about different types of scams that threaten your data security.

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Microsoft Throws in the Towel in the Instant Messaging Wars


REDMOND, Wash. (Bloomberg) - Microsoft Corp., the world's largest software maker, has stopped linking its instant messaging system with America Online Inc.'s instant electronic-mail program, the companies said.

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Microsoft Dynamics Solution for the Process Manufacturing Industry


Completely integrated into Microsoft Dynamics NAV, a leading ERP system, focu.biz Chemical Industry provides all elements of a classical ERP system for organizations operating in the chemicals industry. This includes financial management, project management, customer and service management, purchase management, sales management, and material management functionality. Download this product brochure and get all the details.

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Microsoft Sets Date for Windows 8.1 Availability


Microsoft has formally announced that Windows 8.1 will be available on June 26. The announcement coincides with a number of other updates given by Microsoft executives at Computex 2013 in Taipei, Taiwan. The "Start" button, often maligned but now remembered by Windows 8 users as beloved, was not fully introduced, but there are significant enhancements that make the Start Screen and the All Apps

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