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Scala and Microsoft Become (Not So) Strange CRM Bedfellows Part Two: Market Impact Continued
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D investment, its strong channel

microsoft crm baan  Microsoft CRM. While the Microsoft CRM product's delay was not a train smash matter, and from a product perspective has changed almost nothing for buyers, it does reinforce the concern that the market has voiced about Microsoft's fledgling experience in the enterprise applications market. The question remains how efficiently MBS will continue to provide CRM functionality as part of the single-database integrated Navision , Great Plains , Solomon , and Axapta products, and whether the envisioned and still Read More...
ERP for Services (Non-manufacturing)
A multinational consulting company specializing in industrial automation turned to TEC for help selecting an enterprise resource planning (ERP) solution to replace its legacy system—a patc...
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Documents related to » microsoft crm baan


Baan - What Will The Future In Invensys’ Stable Bring? Part 2: Evaluating Baan
Baan, once a leading global provider of ERP software hopes its adoptive parent, Invensys, will put it back on the enterprise software applications map. However,

microsoft crm baan  partnerships with IBM and Microsoft (70% probability) in a marketing effort for brand recognition and restoring customer confidence. Within the next four years, more than 55% of Baan revenues will come from the European market (60% probability), with license revenue contributing less than 30% of the total revenue within the same period of time (60% probability). CRM and supply chain solutions will be significant contributors to Baan's sales revenue (up to 40% within next 3 years, with 60% probability) Read More...
Microsoft Dynamics AX: The Chosen One Among Microsoft Dynamics ERP Equals? - Part 2
Part 1 of this blog series positioned all four Microsoft Dynamics enterprise resource planning (ERP) product lines and concluded that Microsoft Dynamics AX

microsoft crm baan  The Chosen One Among Microsoft Dynamics ERP Equals? - Part 2 Part 1 of this blog series positioned all four  Microsoft Dynamics   enterprise resource planning (ERP)  product lines and concluded that Microsoft Dynamics AX [ evaluate this product ] has been selected as the ace and  global “platform” player in selected industries in the Dynamics ERP lineup . In other words, the product has been providing an industry-enabling layer upon which certified partners can build their sub-vertical solutions Read More...
Great Plains: Strong Channel and Microsoft focus for Dynamic(s) Growth
Great Plains has established very strong branding and penetration within the Small-to-Medium Enterprises (SME) segment of the ERP market, with a large and loyal

microsoft crm baan  Plains: Strong Channel and Microsoft focus for Dynamic(s) Growth Vendor Summary Great Plains Software, Inc. is a global provider of enterprise business solutions for the small-to-medium enterprises (SME) market. Great Plains offers e-business applications for financials, distribution, enterprise reporting, project accounting, e-commerce, human resources management, manufacturing, sales and marketing management, and customer service and support. Founded in 1981, with headquarters in Fargo, ND, USA, the Read More...
Microsoft And Great Plains - A Friendship That Turned Into A Marriage
Software giant Microsoft treated itself with a $1.1B Christmas present; it announced an agreement to acquire its long-term partner Great Plains Software, a

microsoft crm baan  this could benefit IBM. Microsoft also signed a deal with another CRM vendor Pivotal Software not so long ago. Although Pivotal may be targeting larger companies, and Great Plains only has a deal to sell Siebel's mid-market product release for smaller companies, contesting CRM products could inevitably pose a problem for Microsoft's sales team and complicate these partnerships. These ramifications may become irrelevant though, if Microsoft actually splits into several companies as ordered by the final Read More...
NetSuite CRM+
NetSuite CRM+ holds corporate data in a single database, giving executives access to their key performance metrics on a customizable, real time dashboard. It

microsoft crm baan  CRM+ NetSuite CRM+ holds corporate data in a single database, giving executives access to their key performance metrics on a customizable, real time dashboard. It also combines customer-facing CRM and web capabilities with back-office ERP and collaboration capabilities for partners. Read More...
Microsoft Dynamics GP 2013 R2 Is Available
Microsoft has announced the general availability of Microsoft Dynamics GP 2013 R2.

microsoft crm baan  2013 R2 Is Available Microsoft has announced the general availability of Microsoft Dynamics GP 2013 R2 . This new update delivers several new capabilities that include features such as executive dashboards in Office 365 , helping small to medium businesses (SMB) be more productive and collaborative, streamlined workflow and requisition capabilities to help them be more efficient, and the new ability to back up data to Microsoft Azure .   More details on the features of the new solution can be found on Read More...
2011 Customer Relationship Management Buyer's Guide: Innovations in CRM
Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software

microsoft crm baan  Customer Relationship Management Buyer's Guide: Innovations in CRM Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors. Read More...
Zoho Advances Its CRM Solution with Zoho CRM Document Library
Zoho has announced the Zoho CRM Document Library—an application that allows sales teams to share sales collateral, materials, proposals, and other relevant

microsoft crm baan  Advances Its CRM Solution with Zoho CRM Document Library Zoho has announced the Zoho CRM Document Library —an application that allows sales teams to share sales collateral, materials, proposals, and other relevant material. The tool is integrated with Zoho CRM, allowing users to access documents from within Zoho while avoiding the use of external document management systems such as Zoho Docs or Google docs. Furthermore, Zoho CRM Document Library ensures correct document versioning and allows users Read More...
Your CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+
Every now and then, I’ll examine the data from TEC’s past software selection projects, and explore the choices users have made. The information below is based

microsoft crm baan  CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+ Every now and then, I’ll examine the data from TEC’s past software selection projects, and explore the choices users have made. The information below is based on a real-life CRM selection project, but I have modified some of the data in order to respect confidentiality agreements still in place. To put myself in the user’s shoes, here’s how I answered the CRM Evaluation Center questionnaire : Industry : Manufacturing Structure : Read More...
Dynamics NAV
Microsoft Dynamics@ NAV 2009 is a complete business management solution that helps people work faster and smarter and gives businesses the flexibility to

microsoft crm baan  NAV Microsoft Dynamics® NAV 2009 is a complete business management solution that helps people work faster and smarter and gives businesses the flexibility to adapt to new opportunities and growth. The 2009 release offers breakthrough user experience and technology innovations while maintaining the simplicity that has always been a core value of this solution. With Microsoft Dynamics NAV 2009, businesses can: Provide streamlined access to relevant tasks and information with Role Centers that help Read More...
Exactus CRM
EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service

microsoft crm baan  CRM EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. It also offers complete customer history overviews, automated event management, and search functionality within a knowledge base. Read More...
Maximizer CRM: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

microsoft crm baan  CRM: Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More...
Benefits of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions
The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true

microsoft crm baan  of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true integrated customer relationship management (CRM) and enterprise resource planning (ERP) software. On-demand, software as a service is changing all that. The lower costs and the short implementation period for an on-demand customer relationship management solutions make Read More...
Cutting the Risk from CRM Purchase and Deployment
Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can

microsoft crm baan  the Risk from CRM Purchase and Deployment Cutting the Risk from CRM Purchase and Deployment If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Intuit has completed the purchase of certain products from Entellium. Meet your CRM /Sales Force Automation needs with desktop and web applications developed by Intuit and trusted, third-party developers. Source : Entellium Resources Related to Risk from CRM Purchase and Deployment : Read More...

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