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The (NA)Vision of Microsoft Dynamics NAV 2009 - Part 1
The first week of February 2009 was marked by two notable product launches, from vendors touting their respective simplified, more flexible, and intuitive

microsoft crm limitation  (NA)Vision of Microsoft Dynamics NAV 2009 - Part 1 The first week of February 2009 was marked by two notable product launches, from vendors touting their respective simplified, more flexible, and intuitive products as exactly what the doctor ordered for the current economic malaise. While the unveiling of SAP Business Suite 7 has caused a flurry of media articles and blog posts like the ones from Ray Wang and Brian Sommer  (and one of mine might still come down the track when all the dust settles), Read More...
ERP for Services (Non-manufacturing)
A multinational consulting company specializing in industrial automation turned to TEC for help selecting an enterprise resource planning (ERP) solution to replace its legacy system—a patc...
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Documents related to » microsoft crm limitation


RIM Gets the Gist (of Social Media)
The recent acquisition of Gist by BlackBerry developer Research In Motion (RIM) prompted this TEC water cooler information session between TEC's Managing Editor

microsoft crm limitation  by salesforce.com, Skype by Microsoft, TweetDeck by Twitter, etc. The second reason is that companies like Apple, HTC , and RIM are offering enterprise/business solutions, and in the war for mobile business applications, RIM will definitely have an important advantage by incorporating products like Gist and Tungle into its offering. DC : Will this help RIM in its war on the iPad? GG : RIM definitely has an advantage now, because Gist not only has many users, but also enthusiastic adopters, including CRM Read More...
IFS Continues Its Reinvention Through Pruning Part Two: Background, Challenges, and Response
IFS could be an object case of how a great product (in terms of functionality scope and technological foundation) and knowledgeable employees are only part of

microsoft crm limitation  such as Oracle or Microsoft -centric, given these two giants own the entire technology stack (layers) from database, via middleware and development tools, to applications (including even business intelligence [BI]). In this regard, IFS may somewhat be in tune with PeopleSoft (well, before the Oracle's acquisition), Intentia and SSA Global 's approach of leveraging IBM 's more open technology, but it also resembles SAP's NetWeaver technology approach, although certain elements of SAP's platform, such as Read More...
Cameleon (Software) Might Change Its Colors but Not Its (Q2O/CPQ) Purpose - Part 1
In this fast-moving world, use of Software-as-a-Service (SaaS) and Cloud Computing has grown rapidly owing to its straightforward subscription-based pricing

microsoft crm limitation  (and later exporting to) Microsoft Excel and illustrate a configuration process with a “tree representation” in few clicks. Moreover, an easy to adapt product catalog supports many product and service offering structures to accommodate components,  product bundles , and packages, with no limitation in the number of hierarchic levels. In fact, if necessary, one can, say, add a level between a bundle and a package, as well as other pricing criteria. Sales processes can be created independently from Read More...
IFS To Be At Customers' (Web) Service
IFS invested heavily in both product development and worldwide growth infrastructure for a few years, now with that infrastructure in place, the company’s

microsoft crm limitation  higher end) and of Microsoft (coming from the lower end of the market), as the likes of J.D. Edwards , Intentia , Baan , Frontstep , Epicor , and QAD to name only some out of several dozens notable players, have still much to offer and to give these powerhouse aspirants run for their money. Nonetheless, IFS has had to shift its emphasis from an astronomic high growth and an entrepreneurial spirit of previous years to its current focus on profit. The company has realized and addressed the seriousness of Read More...
TEC 2011 CRM Buyer's Guide
The new TEC 2011 CRM Buyer's Guide makes it easy.

microsoft crm limitation  2011 CRM Buyer's Guide Want to know all about the dramatic changes in customer relationship management (CRM) software and how it impacts the way companies are doing business? The new TEC 2011 CRM Buyer's Guide makes it easy. Get the inside story on CRM innovation in cloud computing mobile CRM social CRM extended CRM functionality You'll learn about the benefits and drawbacks of the biggest trends in CRM. And how the latest CRM technology can make your company more profitable and competitive. The latest Read More...
Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of

microsoft crm limitation  of an IBM or Microsoft (or maybe an Amazon , which had and still has plenty of cash), can afford the time, manpower, and skill to: 1) learn multiple systems; 2) learn a language that will tie these systems together, and; 3) keep it all running on multiple OS's, or on multiple networks? Come , come to the oasis of Nortel ( Clarify ), or PeopleSoft , or, the current King of the CRM Integration hill, Siebel . Ahhhh . That feels better , doesn't it? Enter the kingdom. Become 'Clarified.' Sure, it'll cost you Read More...
Your CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+
Every now and then, I’ll examine the data from TEC’s past software selection projects, and explore the choices users have made. The information below is based

microsoft crm limitation  CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+ Every now and then, I’ll examine the data from TEC’s past software selection projects, and explore the choices users have made. The information below is based on a real-life CRM selection project, but I have modified some of the data in order to respect confidentiality agreements still in place. To put myself in the user’s shoes, here’s how I answered the CRM Evaluation Center questionnaire : Industry : Manufacturing Structure : Read More...
CRM without Compromise: A Strategy for Profitable Growth
When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at

microsoft crm limitation  are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, OS/2, Parallel Sysplex, MVS/ESA, AIX, S/390, AS/400, OS/390, OS/400, iSeries, pSeries, xSeries, zSeries, System i, System i5, System p, System p5, System x, System z, System z9, z/OS, AFP, Intelligent Miner, WebSphere, Netfinity, Tivoli, Informix, i5/OS, POWER, POWER5, POWER5+, OpenPower and PowerPC are trademarks or registered trademarks of IBM Corporation. Adobe, the Adobe logo, Acrobat, PostScript, and Reader are Read More...
Leveraging CRM for Midsize Company Growth
Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial

microsoft crm limitation  CRM for Midsize Company Growth Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial companies with ad-hoc processes, into several hundred million dollar powerhouses. This document covers the basics, providing some helpful guidelines, and providing a rough, general framework for you to begin your initiative. Read More...
Extending CRM Concepts in ERP Systems
If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM

microsoft crm limitation  CRM Concepts in ERP Systems If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the CRM concept really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know. Read More...
Integrated Innovation: Microsoft Dynamics GP and Microsoft Office
Having the right information in the right place at the right time is critical to the success of any business, but it can be difficult to achieve if you’re not

microsoft crm limitation  Innovation: Microsoft Dynamics GP and Microsoft Office Having the right information in the right place at the right time is critical to the success of any business, but it can be difficult to achieve if you’re not using the right software tools. Together, Microsoft Dynamics GP and Microsoft Office form a tool that connects information with people—as well as with the processes organizations use every day. Read More...
SMB Team On-Demand CRM Comparison Guide
This guide provides a feature list comparison of 12 on-demand CRM products for small to medium businesses.

microsoft crm limitation  Team On-Demand CRM Comparison Guide This guide provides a feature list comparison of 12 on-demand CRM products for small to medium businesses. Read More...
Exactus CRM
EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service

microsoft crm limitation  CRM EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. It also offers complete customer history overviews, automated event management, and search functionality within a knowledge base. Read More...
How to Choose a Hosted CRM Application for SMBs
While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer

microsoft crm limitation  to Choose a Hosted CRM Application for SMBs How to Choose a Hosted CRM Application for SMBs If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. NetSuite CRM+ offers powerful customer relationship management (CRM) with sales force and marketing automation, built-in order management, customer service and support, incentive compensation management and analytics. Source : NetSuite Resources Related to How to Choose a Hosted CRM Application Read More...

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