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Microsoft
Microsoft Business Solutions (NASDAQ: MSFT), which includes the businesses of Great Plains, Microsoft bCentral, and Navision a/s, offers a range of business

microsoft crm microsoft navision  Microsoft Business Solutions (NASDAQ: MSFT), which includes the businesses of Great Plains, Microsoft bCentral, and Navision a/s, offers a range of business applications for small and mid-market businesses. Microsoft Business Solutions applications can help automate end-to-end business processes across the following areas. Financials Distribution Project accounting Electronic commerce Human resources (HR) and payroll Manufacturing Supply chain management (SCM) Business intelligence (BI) Sales and Read More...
ERP for Services (Non-manufacturing)
A multinational consulting company specializing in industrial automation turned to TEC for help selecting an enterprise resource planning (ERP) solution to replace its legacy system—a patc...
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Documents related to » microsoft crm microsoft navision


Scala and Microsoft Become (Not So) Strange CRM Bedfellows Part Two: Market Impact Continued
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D investment, its strong channel

microsoft crm microsoft navision  Microsoft CRM. While the Microsoft CRM product's delay was not a train smash matter, and from a product perspective has changed almost nothing for buyers, it does reinforce the concern that the market has voiced about Microsoft's fledgling experience in the enterprise applications market. The question remains how efficiently MBS will continue to provide CRM functionality as part of the single-database integrated Navision , Great Plains , Solomon , and Axapta products, and whether the envisioned and still Read More...
Microsoft Office Accounting
Ideal for companies that need more than basic accounting software, Microsoft Small Business Manager offers affordable, flexible, and fully integrated

microsoft crm microsoft navision  than basic accounting software, Microsoft Small Business Manager offers affordable, flexible, and fully integrated financial management, sales, purchasing, inventory, payroll, and reporting capabilities. It connects people, information, and processes to help manage customers' businesses more effectively. Read More...
Scala and Microsoft Become (Not So) Strange CRM Bedfellows
The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term, but due to vacillating motives of the

microsoft crm microsoft navision  work together on developing Microsoft CRM for commercial release by Scala as iScala CRM , a new product that Scala will offer to its global customers as part of its iScala ERP product as an integrated solution for the enterprise. With iScala CRM, Scala will try to leverage the proven capabilities of its ERP offering with functionality such as multi-currency capability, international tax calculations (e.g., value added tax (VAT)) and business intelligence (BI) that should meet the needs of Scala's Read More...
Microsoft Throws .NET At SMEs, With CRM As Bait
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space, no one can be sure that its

microsoft crm microsoft navision  out of over 1,100 Microsoft Great Plains' CRM customers in total. The reality is that both products will be competing in the same channel partners network sooner or later. Indeed, some Microsoft Great Plains' peers that also have partnerships with Siebel claim that their customers often prefer their native simplistic CRM functionality rather than complex and often overwhelming Siebel functionality. Furthermore, such mid-market CRM vendors as Onyx , Pivotal , Kana , and Interact Commerce might start to Read More...
Cutting the Risk from CRM Purchase and Deployment
Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can

microsoft crm microsoft navision  the Risk from CRM Purchase and Deployment Cutting the Risk from CRM Purchase and Deployment If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Intuit has completed the purchase of certain products from Entellium. Meet your CRM /Sales Force Automation needs with desktop and web applications developed by Intuit and trusted, third-party developers. Source : Entellium Resources Related to Risk from CRM Purchase and Deployment : Read More...
SMB Team On-Demand CRM Comparison Guide
This guide provides a feature list comparison of 12 on-demand CRM products for small to medium businesses.

microsoft crm microsoft navision  Team On-Demand CRM Comparison Guide This guide provides a feature list comparison of 12 on-demand CRM products for small to medium businesses. Read More...
Global Platforms Unveiled at Microsoft Dynamics Convergence 2013 EMEA
Some of the facts given to industry analysts (under a vow of silence) by Microsoft executives at the recent Microsoft Dynamics Fall Analyst Event (FAE) 2013 in

microsoft crm microsoft navision  and business environments.   Microsoft Dynamics CRM 2013 Following the Microsoft Dynamics CRM 2013 Global Premiere Event , which was broadcast live from Barcelona a day before the aforementioned keynote address to more than 70,000 attendees and featured customers Metro Bank, Pandora , and Servcorp , the company announced a set of 18 new predefined and configurable process templates that include sports management, healthcare, government, and nonprofit, as well as some specialized areas such as prison Read More...
Microsoft Dynamics GP 2013 R2 Is Available
Microsoft has announced the general availability of Microsoft Dynamics GP 2013 R2.

microsoft crm microsoft navision  2013 R2 Is Available Microsoft has announced the general availability of Microsoft Dynamics GP 2013 R2 . This new update delivers several new capabilities that include features such as executive dashboards in Office 365 , helping small to medium businesses (SMB) be more productive and collaborative, streamlined workflow and requisition capabilities to help them be more efficient, and the new ability to back up data to Microsoft Azure .   More details on the features of the new solution can be found on Read More...
CRM, Success, and Best Practices: A Wake Up Call Part Two: Modeling Success with Senior Management and CRM Culture
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be used. A point-based system, self

microsoft crm microsoft navision  Success, and Best Practices: A Wake Up Call Part Two: Modeling Success with Senior Management and CRM Culture CRM, Success, and Best Practices: A Wake Up Call Part Two: Modeling Success with Senior Management and CRM Culture Featured Author - Glen S. Petersen - October 22, 2004 Review In the previous article of this series (see Searching And Establishing The Business Parameters Of CRM ) it was established that customer relationship management (CRM) is an industry where the technology has outpaced the Read More...
EBSuite CRM
The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk

microsoft crm microsoft navision  CRM The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules. Read More...
8 Essential CRM Best Practices-an Executive Guide
In this informative white paper, 8 essential CRM best practicesan executive guide, you'll discover the eight key elements of highly successful CRM ...

microsoft crm microsoft navision  Essential CRM Best Practices-an Executive Guide Since CRM can be directly related to how much money comes in the door, shouldn't your CRM system contain all the proven CRM best practices ? Can you afford to have less than the best when it comes to dealing with your customers? In this informative white paper, 8 Essential CRM Best Practices—An Executive Guide , you'll discover the eight key elements of highly successful CRM systems—laid out for you in clear, straightforward language. So whether you're Read More...
NetSuite CRM+: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

microsoft crm microsoft navision  CRM+: Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More...
SAP CRM
SAP CRM has been used in over twenty-five industries including automotive, chemicals, consumer products, professional services, high tech, and wholesale

microsoft crm microsoft navision  CRM SAP CRM has been used in over twenty-five industries including automotive, chemicals, consumer products, professional services, high tech, and wholesale distribution. Its features include partner channel management, marketing, sales, professional services, interaction center management, real-time offer management, web channel management, trade promotion management, and business communication management. Read More...
Enterprise On-Demand CRM Comparison Guide
This guide provides a feature list comparison of 12 on-demand CRM products for businesses.

microsoft crm microsoft navision  On-Demand CRM Comparison Guide This guide provides a feature list comparison of 12 on-demand CRM products for businesses. Read More...

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