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Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+
I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM

microsoft crm oracle  to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+ Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+ I'm Larry Blitz, editor of TEC's Vendor Showdown series. Today's Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your comments and questions at showdown@technologyevaluation.com . Introduction With CRM so closely bound up with revenue generation, Read More...
ERP for Services (Non-manufacturing)
A multinational consulting company specializing in industrial automation turned to TEC for help selecting an enterprise resource planning (ERP) solution to replace its legacy system—a patc...
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Documents related to » microsoft crm oracle


Microsoft Dynamics AX at Microsoft Convergence 2014
A salient message at Microsoft Convergence 2014 was that Microsoft Dynamics should be thought of as a global ERP and customer relationship management (CRM

microsoft crm oracle  Dynamics AX at Microsoft Convergence 2014 At the Microsoft Convergence 2014 conference, Microsoft Dynamics showcased its chosen global and top-of-the range enterprise resource planning (ERP) platform— Microsoft Dynamics AX (see TEC’s article ). The previewed Microsoft Dynamics AX 2012 R3 release is expected to be available May 1st, 2014. In tune with the “One Microsoft” strategy, the upcoming ERP release was touted as a significant step for the entire industry toward the future of ERP, Read More...
Oracle CRM
Oracle CRM On Demand is the newest release of Oracle's software-as-a-service. This CRM solution provides Web 2.0 collaboration capabilties and other features

microsoft crm oracle  including Google, MyYahoo, or Microsoft SharePoint. Read More...
Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part II)
Part I of this blog topic has revisited Agresso's post-implementation agility capabilities (as to accommodate businesses living in a change -- so called BLINC's

microsoft crm oracle  ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part II) Part I of this blog topic has revisited Agresso 's post-implementation agility capabilities (as to accommodate businesses living in a change -- so called BLINC's), and its devised growth strategy via in-house developments, complementary acquisitions and/or partnerships.  Most recently, Agresso expressed the intent to acquire the United Kingdom UK-based competitor CODA , but the analysis of this potential Read More...
Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 1
While Microsoft Corporation has not usually been that forthcoming about breaking down its revenues per individual product lines, during one earnings

microsoft crm oracle  Unified Communications , and  Microsoft Dynamics CRM . In fact, as stated in  my previous blog post on Microsoft’s technology for enterprise applications , Microsoft Dynamics CRM and  Microsoft Dynamics AX (formerly Axapta ) already have built-in  unified communications (UC)  traits and collaborative SharePoint portal capabilities. Microsoft claims that its so-called “CRM+” combination (i.e., Dynamics CRM and SharePoint) has become a compelling customer  value proposition . The  entire Read More...
Microsoft Dynamics and the Microsoft Office System: Delivering Business Value through Interoperability
Microsoft Dynamics is a business management solution designed to allow your employees to customize and automate their Microsoft Office system user interface

microsoft crm oracle  Dynamics and the Microsoft Office System: Delivering Business Value through Interoperability Microsoft Dynamics is a business management solution designed to allow your employees to customize and automate their Microsoft Office system user interface according to their preferences and work styles. Microsoft Dynamics helps your employees and your business work more efficiently—giving you a faster return on investment and an effective and profitable business. Read More...
Is Oracle Becoming Invincible?
On June 20, Oracle Corporation, the leading provider of database and enterprise software applications, announced its fiscal 2000 results, claiming that it has

microsoft crm oracle  Oracle Becoming Invincible? Is Oracle Becoming Invincible? P.J. Jakovljevic - July 26, 2000 Event Summary According to the press release on June 20, Oracle Corporation announced that in its fiscal fourth quarter adjusted net income increased 76% to $926 million, or $0.31 per share, while revenue grew to $3.4 billion. This compares to $2.9 billion in revenue, $527 million in adjusted net income, and $0.18 per share in Q4 1999. Fiscal year 2000 adjusted net income increased 61% to $2.1 billion, or $0.69 Read More...
Why CRM Is So Hard and What To Do About It: Data is key to making CRM work
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business

microsoft crm oracle  CRM Is So Hard and What To Do About It: Data is key to making CRM work Introduction Over the next five years, companies will spend $150 billion to reinvent sales, marketing and service. Customer relationship management (CRM) is the hub of this turning wheel, and data is the axle. It's why Gartner calls managing customer-related data the number one obstacle to getting a return on CRM investments. To fully exploit the power of CRM, and to realize its much-hyped promise, organizations must first recognize Read More...
Oracle Sails Slower In The Low Tide, But Mayday Signal Is Quite Far-Fetched
For a longer time than most of its competitors, Oracle seemed to have defied a global economic slowdown. The 64,000 dollar question is whether Oracle’s tamed

microsoft crm oracle  space against IBM and Microsoft remains fierce too, while Microsoft also joins the slew of competitors in the applications market with its acquisition of Great Plains . Oracle's 'one-stop' shop mantra should be a compelling message, especially in the lower-end of the market. We were made aware of Oracle's success within the mid-market with its Fast Forward program. The fact that the first-time Oracle users experienced smooth 11i implementations may be encouraging for other prospects, too. Further, the Read More...
EBSuite CRM
The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk

microsoft crm oracle  CRM The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules. Read More...
Oracle Delivers New Oracle Retail Allocation Release
Retail is indisputably one of Oracle’s major industries of focus where the giant has made significant investments, both in terms of acquisitions and in-house

microsoft crm oracle   Read More...
Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

microsoft crm oracle  CRM : Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More...
CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a

microsoft crm oracle  weaknesses. Figure 5 Although Microsoft CRM took fist place with baseline priorities, a few changes to the priorities can change the rank and scores. Figure 6 indicates a new set of priorities. Figure 6 In this scenario Exact Software took first place in the overall model, as indicated in Figure 7. Selection teams can easily see how changes in their priorities impact the rank and scores of the vendors. This information is particularly useful when a selection team is trying to determine which vendors to Read More...
Oracle Unveils Oracle Social Relationship Management Suite at Oracle OpenWorld
At Oracle OpenWorld, Larry Ellison introduced Oracle Social Relationship Management (SRM) Suite. The product incorporates multiple social platforms to

microsoft crm oracle   Read More...

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