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Software Functionality Revealed in Detail
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 microsoft crm requirements


Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+
I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM

microsoft crm requirements  to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+ Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+ I'm Larry Blitz, editor of TEC's Vendor Showdown series. Today's Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your comments and questions at showdown@technologyevaluation.com . Introduction With CRM so closely bound up with revenue generation, com

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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Scala and Microsoft Become (Not So) Strange CRM Bedfellows Part Two: Market Impact Continued


Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment. Microsoft CRM remains both a threat and an opportunity for the most nimble mid-market CRM vendors. Microsoft’s entry with CRM evangelism through an array of seminars nationwide has bolstered the market’s awareness of the need for CRM applications.

microsoft crm requirements  Microsoft CRM. While the Microsoft CRM product's delay was not a train smash matter, and from a product perspective has changed almost nothing for buyers, it does reinforce the concern that the market has voiced about Microsoft's fledgling experience in the enterprise applications market. The question remains how efficiently MBS will continue to provide CRM functionality as part of the single-database integrated Navision , Great Plains , Solomon , and Axapta products, and whether the envisioned and still Read More

Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM


For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these three modules in our CRM Evaluation Center were given equal weight and priority. In other words, no area of functionality was treated as being more important than any other.

microsoft crm requirements  Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. SageCRM vs. Oncontact CRM Hi, I’m Larry Blitz, editor of Technology Evaluation Centers’ (TEC) Vendor Showdown series. Today's Showdown pits three leading customer relationship management (CRM) vendors’ solutions against each other in a head-to-head contest: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM . We hope you find this Read More

Microsoft Throws .NET At SMEs, With CRM As Bait


While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space, no one can be sure that its appetite will remain in check for very long.

microsoft crm requirements  out of over 1,100 Microsoft Great Plains' CRM customers in total. The reality is that both products will be competing in the same channel partners network sooner or later. Indeed, some Microsoft Great Plains' peers that also have partnerships with Siebel claim that their customers often prefer their native simplistic CRM functionality rather than complex and often overwhelming Siebel functionality. Furthermore, such mid-market CRM vendors as Onyx , Pivotal , Kana , and Interact Commerce might start to Read More

Enterprise Performance and Scalability with Microsoft Dynamics CRM 4.0


The latest customer relationship management solution from Microsoft, Dynamics CRM 4.0, is engineered to meet enterprise performance and scalability requirements. Focusing on performance and scalability, application flexibility, and network configurability, this CRM solution can help you keep costs under control while you maintain the value of customizations—so you can react quickly to changing market demands.

microsoft crm requirements  Performance and Scalability with Microsoft Dynamics CRM 4.0 The latest customer relationship management solution from Microsoft, Dynamics CRM 4.0, is engineered to meet enterprise performance and scalability requirements. Focusing on performance and scalability, application flexibility, and network configurability, this CRM solution can help you keep costs under control while you maintain the value of customizations—so you can react quickly to changing market demands. Read More

Fixing Security Backdoors: Red Hat 1, Microsoft 0


April is the cruelest month for operating system security holes. Red Hat posted a fix within six hours, but Microsoft leaves us… still waiting!

microsoft crm requirements  Backdoors: Red Hat 1, Microsoft 0 Fixing Security Backdoors: Red Hat 1, Microsoft 0 C. McNulty - May 9, 2000 Event Summary On 25 April 2000, MSNBC reported that Internet Security Solutions had identified a security back door in Red Hat Linux 6.2. The backdoor involves an extra , but undocumented, administrative password that allows users to run rogue programs on a Red Hat server via a Web-based administrator's interface. To its credit, Red Hat responded and posted a fix within six hours of the report. Read More

SAP CRM


SAP CRM has been used in over twenty-five industries including automotive, chemicals, consumer products, professional services, high tech, and wholesale distribution. Its features include partner channel management, marketing, sales, professional services, interaction center management, real-time offer management, web channel management, trade promotion management, and business communication management.  

microsoft crm requirements  CRM SAP CRM has been used in over twenty-five industries including automotive, chemicals, consumer products, professional services, high tech, and wholesale distribution. Its features include partner channel management, marketing, sales, professional services, interaction center management, real-time offer management, web channel management, trade promotion management, and business communication management. Read More

Saleslogix CRM Best Practices Guide


Find out in the saleslogix CRM guidebook by nucleus research, a leading research analyst firm.

microsoft crm requirements  CRM Best Practices Guide SalesLogix is a popular mid-market customer relationship management (CRM) solution that can grow your business by helping you acquire new customers and expand your existing accounts. Its relatively low cost and rapid deployment time means you can quickly enjoy the benefits of increased sales and profits. But how can you use SalesLogix CRM to your maximum advantage? And what are the best practices associated with it that you can pick up and profit from? Find out in the Read More

Microsoft Dynamics NAV 2013 R2 Coming Soon


At the recent Directions EMEA conference in Vienna, Austria, the Microsoft Dynamics team disclosed the timing and features of the upcoming release of Microsoft Dynamics NAV 2013 R2. As part of his keynote, Paul White, senior director, Microsoft Dynamics, announced that Microsoft Dynamics NAV 2013 R2 will be available to customers in October 2013. Some key enhancements to the

microsoft crm requirements  Vienna, Austria , the Microsoft Dynamics team disclosed the timing and features of the upcoming release of Microsoft Dynamics NAV 2013 R2 . As part of his keynote, Paul White, senior director, Microsoft Dynamics, announced that Microsoft Dynamics NAV 2013 R2 will be available to customers in October 2013 . Some key enhancements to the solutions include greater interoperability with Office 365 , whereby Microsoft Dynamics NAV can now be deployed as an application to on-premises and cloud-based SharePoint Read More

CRM: Creating a Credible Business Case and Positioning It with the CEO Part Two: Linking CRM with Organizational Direction


An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to assess results and declare success.

microsoft crm requirements  Creating a Credible Business Case and Positioning It with the CEO Part Two: Linking CRM with Organizational Direction Linking CRM with Organizational Direction Research that has linked the statistical relationships between organizational behavior and CRM success has identified the importance of senior management leadership and direction prior to the deployment of CRM applications. In other words, it is important that an organization pursues a strategy that is complementary to CRM before the Read More

Microsoft says: Pay No Attention to the Man Behind the Glasses


In one of the quicker reversals on record, Bill Gates and Microsoft issued conflicting statements within a day regarding the software giant's willingness to open its Windows source code.

microsoft crm requirements  -February 17, 2000 [Reuters] Microsoft Corp. Chairman Bill Gates said the software giant would be willing to open to competitors the source code of its Windows operating system - its flagship product - to settle the antitrust lawsuit brought by the U.S. Justice Department, Bloomberg Television reported Thursday. Microsoft Corp. would be willing to open the source code for its Windows software to competitors in order to settle the antitrust case filed by the U.S. Department of Justice, a Bloomberg news Read More

Microsoft Dynamics NAV and GP Join the Cloud ERP Fray


Hinted at during Microsoft Convergence 2013 back in March, the Microsoft Dynamics team has finally announced the availability of Microsoft Dynamics NAV and Microsoft Dynamics GP on Windows Azure through Microsoft partners. This means that Microsoft Dynamics GP and NAV customers can now work with their local Microsoft partners to get their business solutions in the cloud, and know that their

microsoft crm requirements  Fray Hinted at during Microsoft Convergence 2013 back in March, the Microsoft Dynamics team has finally announced the  availability of Microsoft Dynamics NAV and Microsoft Dynamics GP on Windows Azure through Microsoft partners. This means that Microsoft Dynamics GP and NAV customers can now work with their local Microsoft partners to get their business solutions in the cloud, and know that their solution is hosted on a secure enterprise-class cloud infrastructure. This arrangement also opens new Read More

Prophet CRM


We finally believe that if you want to do CRM right, you need to do it in Outlook. The CRM solution must work the way people are working and not force them to log into another website or open up an entirely different CRM application. Your people are already doing 50 to 60% of their CRM activities inside of Outlook, why not just put CRM features into Outlook and that is precisely what we did. Thus Prophet CRM was born – a CRM Simplified with Outlook that your people will actually use

microsoft crm requirements  CRM We finally believe that if you want to do CRM right, you need to do it in Outlook. The CRM solution must work the way people are working and not force them to log into another website or open up an entirely different CRM application. Your people are already doing 50 to 60% of their CRM activities inside of Outlook, why not just put CRM features into Outlook and that is precisely what we did. Thus Prophet CRM was born – a CRM Simplified with Outlook that your people will actually use Read More

2011 Customer Relationship Management Buyer's Guide: Innovations in CRM


Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors.

microsoft crm requirements  Customer Relationship Management Buyer's Guide: Innovations in CRM Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors. Read More

Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

microsoft crm requirements  CRM : Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More