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Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part II)
Part I of this blog topic has revisited Agresso's post-implementation agility capabilities (as to accommodate businesses living in a change -- so called BLINC's

microsoft crm support oracle  ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part II) Part I of this blog topic has revisited Agresso 's post-implementation agility capabilities (as to accommodate businesses living in a change -- so called BLINC's), and its devised growth strategy via in-house developments, complementary acquisitions and/or partnerships.  Most recently, Agresso expressed the intent to acquire the United Kingdom UK-based competitor CODA , but the analysis of this potential Read More

Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » microsoft crm support oracle


Parature to Bolster Microsoft Dynamics CRM
Microsoft just announced that it has acquired Parature, a cloud-based customer engagement solutions provider, and will add a leading customer self-service suite

microsoft crm support oracle  to Bolster Microsoft Dynamics CRM Microsoft Corp. recently announced that it has reached a definitive agreement to acquire Parature , a Herndon, Virginia-based private provider of cloud-based customer engagement solutions. The acquisition will add customer self-service capabilities to further accelerate the Microsoft Dynamics vision of helping organizations deliver amazing customer experiences.   As a provider of cloud-based customer service software to midsize and enterprise organizations, Read More
Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 2
Part 1 of this blog series discussed the current upbeat state of affairs of Microsoft Dynamics CRM, as one of the three best-performing products within the

microsoft crm support oracle  free months of the Microsoft CRM Online service when they sign up for an annual contract. But even after that period, Microsoft says it's providing at least 30 percent cheaper service than these two competitors, and in a pay-as-you-go manner (rather than with the annual upfront pre-payment that the competitors demand). Free offline access in  Microsoft Outlook  and free Mobile Express are other incentives, while eligible enterprise customers can qualify for partner implementation services vouchers. Read More
Microsoft Analyst Event Part Two: Dynamics Offerings for ERP and CRM


microsoft crm support oracle  percent in Q1 2013). Microsoft Dynamics CRM grew 30 percent in 2012, while Microsoft Dynamics AX grew 30 percent in the U.S. during the same time. While there have been major strides made in this regard, I still think that Microsoft Dynamics does not fit cleanly in Microsoft’s global sales and marketing plan yet. Major accounts need a global consulting team, but not many of the big global consulting firms focus on Microsoft Dynamics. While Microsoft may own the CIO relationship space, the benefit of Read More
Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 1
While Microsoft Corporation has not usually been that forthcoming about breaking down its revenues per individual product lines, during one earnings

microsoft crm support oracle  Unified Communications , and  Microsoft Dynamics CRM . In fact, as stated in  my previous blog post on Microsoft’s technology for enterprise applications , Microsoft Dynamics CRM and  Microsoft Dynamics AX (formerly Axapta ) already have built-in  unified communications (UC)  traits and collaborative SharePoint portal capabilities. Microsoft claims that its so-called “CRM+” combination (i.e., Dynamics CRM and SharePoint) has become a compelling customer  value proposition . The  entire Read More
Microsoft Dynamics GP 2013 R2 Is Available
Microsoft has announced the general availability of Microsoft Dynamics GP 2013 R2.

microsoft crm support oracle  2013 R2 Is Available Microsoft has announced the general availability of Microsoft Dynamics GP 2013 R2 . This new update delivers several new capabilities that include features such as executive dashboards in Office 365 , helping small to medium businesses (SMB) be more productive and collaborative, streamlined workflow and requisition capabilities to help them be more efficient, and the new ability to back up data to Microsoft Azure .   More details on the features of the new solution can be found on Read More
Dynamics AX
Microsoft Dynamics AX (formerly Navision Axapta) was created through the merger of Navision Software A/S and Damgaard A/S in December 2000, and it was acquired

microsoft crm support oracle  AX Microsoft Dynamics AX (formerly Navision Axapta) was created through the merger of Navision Software A/S and Damgaard A/S in December 2000, and it was acquired in 2002 by Microsoft. Dynamics AX is a multilanguage, multicurrency enterprise resource planning (ERP) solution for growing or midsize and larger companies. With applications for financial management, customer relationship management (CRM), supply chain management (SCM), human resource management, project management, and analytics, Read More
Enterprise Application Alternatives: What You Should Be Asking Oracle and SAP
Despite challenges, both SAP and Oracle will be formidable forces in the hosting space, because of their intimate application knowledge, their infrastructure

microsoft crm support oracle  SAP. Oracle,hosting,small and medium enterprises,SME,application service provider,ASP,software as service,Oracle On Demand,Oracle.com,Oracle Business Suite,Oracle E-Business Suite On Demand,@Oracle,@Customer,mySAP ERP,Oracle Financials Read More
CRM: Big is Not Always the Best
Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise

microsoft crm support oracle  Big is Not Always the Best CRM: Big is Not Always the Best If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Now, because your sales, marketing, customer service and management departments have all the information they need, they're able to run with it. With Oncontact CRM, they can make quick, informed decisions every time they communicate with a prospect or customer. Source : Oncontact Software Resources Related to CRM: Big is Not Read More
Why CRM Software is a Smart Investment in a down Economy
Find out more about why CRM is such a smart and timely investment for your small or midsized business in the white paper, crm: a business imperativ...

microsoft crm support oracle  CRM Software is a Smart Investment in a down Economy Is it really possible to grow your company during an economic downturn—and still cut costs? Fortunately, the answer is yes—and there's no better way to do it than with the right customer relationship management (CRM) software. By its very nature, CRM is one of the only technologies that can both increase your company's revenues and reduce its costs . And that's a pretty good combination during tough economic times. Find out more about why CRM is s Read More
CRM, ERP, BI, and IT Investment-Where Do You Find the Business Benefit?
Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They want to gain some advantage with

microsoft crm support oracle  ERP, BI, and IT Investment-Where Do You Find the Business Benefit? Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They want to gain some advantage with customer retention and acquisition, to manage the sales pipeline, and to have better market insight. But few companies realize these goals, often because of the way CRM is implemented. Find out where a CRM implementation can get off track—and how to ensure CRM success. Read More
Is Oracle Becoming Invincible?
On June 20, Oracle Corporation, the leading provider of database and enterprise software applications, announced its fiscal 2000 results, claiming that it has

microsoft crm support oracle  Oracle Becoming Invincible? Is Oracle Becoming Invincible? P.J. Jakovljevic - July 26, 2000 Event Summary According to the press release on June 20, Oracle Corporation announced that in its fiscal fourth quarter adjusted net income increased 76% to $926 million, or $0.31 per share, while revenue grew to $3.4 billion. This compares to $2.9 billion in revenue, $527 million in adjusted net income, and $0.18 per share in Q4 1999. Fiscal year 2000 adjusted net income increased 61% to $2.1 billion, or $0.69 Read More
Microsoft TECHED 2013: Microsoft Expands Services for Enterprise IT
As part of its TECHED 2013 event in New Orleans, Microsoft has announced offerings to address the new needs of enterprise IT. On its path towards being cloud

microsoft crm support oracle  TECHED 2013: Microsoft Expands Services for Enterprise IT As part of its TECHED 2013 event in New Orleans , Microsoft has announced offerings to address the new needs of enterprise IT. On its path towards being  cloud-first , Microsoft is releasing new offerings to enhance its cloud, data management, and application development services, as well as launching a new release of its flagship Windows product. Microsoft Cloud, hybrid and versatile With regard to server and cloud offerings, Read More
Microsoft Dynamics CRM Getting Rounded Out
With nearly 4 million users worldwide and a competitive hold in the sales force automation realm, what does Microsoft have in store for its Dynamics CRM

microsoft crm support oracle  automation realm, what does Microsoft have in store for its Dynamics CRM offering? The vendor is seeking to provide its customers with “smarter marketing” features and a variety of social media analysis capabilities to more effectively engage their customers and deliver the most impact to their business. Get the details in P.J.’s report. Read More
Oracle Optimized Solution for JD Edwards EnterpriseOne-A Business White Paper
This paper describes the benefits of integrating Oracle's software and hardware technologies to achieve optimal results in the form of increased performance

microsoft crm support oracle  oracle optimized solution for jd edwards enterpriseone,oracle and erp,oracle hardware,jd edwards enterpriseone,oracle jd,jd oracle,oracle jd edwards,jd edwards oracle,erp jd,erp jd edwards,jd edwards erp,jd edwards enterprise,jd edwards enterprise one,jd edwards enterprise 1,jd edwards e1 Read More

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