Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial mid-market leaders such as J.D. Edwards, Baan, Intentia, QAD, IFS and Epicor, and newly formed mid-market juggernauts like Microsoft Great Plains, Best Software (formerly Sage Software), and Navision, to name some. Frontstep and the Syspro Group lead the way.
microsoft crm vs siebel
been accentuated by recent Microsoft intrusion into the CRM space (see Microsoft Throws .NET At SMEs, With CRM As Bait ), and by Best Software's acquisition of Interact Commerce that still owns possibly the most popular and most often partnered with CRM products. Interact's product strategy with ACT! for smaller businesses matched well with Best's portfolio of low-end operational systems (e.g., MAS90, BusinessWorks, and Peachtree), while SalesLogix, on the other hand, complemented well Best Enterprise