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Software Functionality Revealed in Detail
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 microsoft rfp gartner


CRM and BPM: “We Goes Together Like Peas and Carrots”
In 2009, I attended two Gartner Summit events: the Gartner Business Process Management (BPM) Summit in March in San Diego; and Gartner Customer Relationship

microsoft rfp gartner  Economy”  and authored by  Microsoft Dynamics CRM  talk (perhaps not unwittingly) about BPM-related features. Past CRM initiatives that focused on sales, customer service, or marketing activities have left many companies with siloed, disjointed processes that do not represent a holistic process flow to the customer. The white paper asserts that the current recession is an opportunity to re-examine and streamline those disorganized business flows, and one of the fastest ways to improve efficiency is

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more.

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Microsoft SharePoint 2010 Enterprise Edition


Ignify provides services around the Microsoft SharePoint Server platform that helps organizations build a foundation platform for composite applications; manage business processes and workflow, combine unstructured and structured information in a central repository and provide enterprise content management capabilities. With Microsoft Office SharePoint Server (MOSS) 2007 implementation services from Ignify, companies can deliver enterprise data to the desktop level boosting individual productivity and empowering information workers with the right information and at the right time.Ignify’s Sharepoint Implementation Methodology provides a guaranteed ROI to businesses, public entities and enterprises within 6 months from the time a project goes live. Ignify has over 300 person years of SharePoint experience and internally leverages SharePoint as a tool to collaborate across all its offices and for all its projects.

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Microsoft Dynamics and the Microsoft Office System: Delivering Business Value through Interoperability


Microsoft Dynamics is a business management solution designed to allow your employees to customize and automate their Microsoft Office system user interface according to their preferences and work styles. Microsoft Dynamics helps your employees and your business work more efficiently—giving you a faster return on investment and an effective and profitable business.

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Microsoft Delves Deeper into Social Networking


Microsoft's Office 365 team will soon be rolling out Office Delve to Office 365 business customers. Powered by Office Graph, which uses sophisticated machine learning techniques to map the relationships between people, content, and activity that occurs across Office 365, Delve figures out and displays the most relevant info for each person based on the work they are doing and with whom they are engaging.

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Microsoft TECHED 2013: Microsoft Expands Services for Enterprise IT


As part of its TECHED 2013 event in New Orleans, Microsoft has announced offerings to address the new needs of enterprise IT. On its path towards being cloud-first, Microsoft is releasing new offerings to enhance its cloud, data management, and application development services, as well as launching a new release of its flagship Windows product. Microsoft Cloud, hybrid and versatile With regard

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Microsoft Sets Date for Windows 8.1 Availability


Microsoft has formally announced that Windows 8.1 will be available on June 26. The announcement coincides with a number of other updates given by Microsoft executives at Computex 2013 in Taipei, Taiwan. The "Start" button, often maligned but now remembered by Windows 8 users as beloved, was not fully introduced, but there are significant enhancements that make the Start Screen and the All Apps

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Google and Microsoft Office to Meet in the Cloud


Recently, Google launched a beta version of Cloud connect for Microsoft Office. The service will provide synchronization between Google Docs and Microsoft Office documents. What this means is that users will be able to sync documents automatically from Office to Google Docs, and access the doc from anywhere by clicking a URL. What’s more interesting is that Google Docs will allow its

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Parature to Bolster Microsoft Dynamics CRM


Microsoft just announced that it has acquired Parature, a cloud-based customer engagement solutions provider, and will add a leading customer self-service suite to Microsoft Dynamics CRM. TEC’s P.J. Jakovljevic takes a closer look at what the acquisition means for Microsoft Dynamics customers.

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This Time It's Microsoft and HP


Things continue to be busy for both Microsoft and HP as they try and make headway in the ever-competitive IT industry.? Not abandoning it's pursuit of the lucrative online advertising market, Microsoft has made a deal with HP to make Internet Explorer the default browser on HP PCs. Last month HP scooped up EDS to gain a larger portion of the enterprise consulting market. And to

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Microsoft Retail Systems


Microsoft Point of Sale and Microsoft Retail Management System provide a complete point of purchase solution suite for small and midsize specialty retail businesses. Released in 2005, Microsoft Point of Sale has enabled Microsoft to further penetrate the retail market.

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