X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 microsoft service request template


Microsoft Business Network (MBN)--Coming of Age? Part Two: Market Impact
Microsoft Business Network (MBN) has the potential to deliver the never really (or hardly ever) realized benefits of early dot-com era Internet trading

microsoft service request template  [ISP], such as, well, Microsoft Service Network [ MSN ], EarthLink or America Online [ AOL ]) and even from specialized services (e.g., community building, performing request for quotes [RFQs], conducting auctions and reverse auctions, etc.), often without charging single transaction fees and unnecessarily repelling the customers wary of being nickeled and dimed till blue in face . To that end, MBN has been for some time (over two years) in live use in Mexico and Argentina as a part of Microsoft bCentr

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM) RFI/RFP Template

Customer Engagement Management, Contract and Warranty Management, Work Order Management, Inventory, Logistics, and Parts Planning, Workforce Forecasting and Planning, Scheduling and Routing, Integration, and Analytics &Reporting and Technical Functionality 

Start Now

Documents related to » microsoft service request template

One Offering to Watch Unfold in 2012: UNIT4 Business Analytics Apps


For me, the third week of December 2011 was a week of revelations of sorts in the realm of enterprise applications. Amid all the IT punditry/buzzword talk throughout the year about cloud computing, analytics, mobility, social, and in-memory, there were two concrete announcements in mid-December from two vendors that gave me pause. Both vendor product announcements are still far away from their

microsoft service request template   Read More

Demystifying SAP Solution Manager


Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC principal analyst P.J. Jakovljevic discusses how SAP Solution Manager, a unique offering for centralized support and system management, covers all aspects of system deployment, operations, and continuous improvement, to ease customer pain with their complex IT environment.

microsoft service request template   Read More

4 Essential Components for Successful Sales


Most companies are aware that the buying processes of the world and its buyers are changing, but many have yet to recognize the need to make changes within their own sales force. Often sales professionals don’t have the proper skills or tools needed to be successful. But by integrating the four sales process components, they’ll be able to capture information that can be used to place them high above the competition.

microsoft service request template   Read More

Upside Software Remains on the Upside of the Contract Management Market


My recent article entitled “Why Should Enterprises Manage their Contracts Closely?” analyzed the importance of enterprise-wide contract lifecycle management (CLM) solutions and stated that many enterprises still use inappropriate makeshift tools to manage their important contractual terms and conditions. The article concluded with the fact that enterprise resource planning

microsoft service request template   Read More

Service Productization


Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

microsoft service request template   Read More

What Is Software as a Service?


Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be delivered as a service, security is better, rich user interfaces are available, and it has greater interactivity.

microsoft service request template   Read More

Transform Your Service Organization into a Performance-driven Leader


Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not knowing whether your decisions are taking you in the right direction. Measurement, however, is only as useful as your ability to translate it into action. See how to enact change throughout your organization via the agility of your solution and the processes to tie everything together.

microsoft service request template   Read More

Microsoft Office Accounting


Ideal for companies that need more than basic accounting software, Microsoft Small Business Manager offers affordable, flexible, and fully integrated financial management, sales, purchasing, inventory, payroll, and reporting capabilities. It connects people, information, and processes to help manage customers' businesses more effectively.  

microsoft service request template   Read More

Multi-channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It


While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in enveloping their customers with the right level of service information via the channels where customers prefer to receive such information. Learn how connecting with customers allows these companies to outperform their peers in key customer-facing and financial metrics.

microsoft service request template   Read More