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Microsoft Business Network (MBN)--Coming of Age? Part Two: Market Impact
Microsoft Business Network (MBN) has the potential to deliver the never really (or hardly ever) realized benefits of early dot-com era Internet trading

microsoft service request template  [ISP], such as, well, Microsoft Service Network [ MSN ], EarthLink or America Online [ AOL ]) and even from specialized services (e.g., community building, performing request for quotes [RFQs], conducting auctions and reverse auctions, etc.), often without charging single transaction fees and unnecessarily repelling the customers wary of being nickeled and dimed till blue in face . To that end, MBN has been for some time (over two years) in live use in Mexico and Argentina as a part of Microsoft bCentr Read More
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » microsoft service request template


Demystifying SAP Solution Manager
Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC

microsoft service request template  with the help of Microsoft Excel , which was both cumbersome and error-prone (imagine what would happen if someone were to record some wrong info or worse yet, delete something critically important).  Needless to say, every company had its own system of administration, and as SAP grew, as did the number of users within these companies (which would translate into more requests for development, configuration, etc.), it eventually realized the need to come up with something that would facilitate the effort Read More
Cincom Sticks to CONTROL of ETO and MRO Part 3: Challenges and User Recommendations
Cincom Manufacturing Business Solutions will have to address inevitable challenges in order to continue to thrive in a ruthless competitive environment with a

microsoft service request template  Cincom embraced the trendy Microsoft technology (described in Part Two) that promises a building-block approach to application development, and XML-based interconnectivity, its vast majority of customers still run on a fat client two-tier client/server architecture and on its proprietary SUPRA® database. Migrating these onto new, more advanced product releases and/or continued concurrent support of diverse product architectures will demand bloated R&D resources. The technological foundation disparity of Read More
Upside Software Remains on the Upside of the Contract Management Market
My recent article entitled “Why Should Enterprises Manage their Contracts Closely?” analyzed the importance of enterprise-wide contract lifecycle management

microsoft service request template  connectors to salesforce.com and Microsoft Dynamics CRM, but we offer more flexibility in terms of being able to leverage the richer functionality (e.g. template management, clause analysis, BI, etc.) that isn’t currently available in these competitive offerings. As well, with this offering, clients can start in a software as a service (SaaS) mode and migrate to behind-the-firewall if they choose to and with a minimal cost/impact. PJ : What about skittish companies not wanting to keep their sensitive co Read More
4 Essential Components for Successful Sales
Most companies are aware that the buying processes of the world and its buyers are changing, but many have yet to recognize the need to make changes within

microsoft service request template  business success. Source : Microsoft Dynamics Resources Related to 4 Essential Components for Successful Sales : Sales Force Management System (Wikipedia) Customer Relationship Management (CRM) (Wikipedia) 4 Essential Components for Successful Sales Sales Force is also known as : sales force management system , sales force automation , SFA , sales force automation system , sales force management , sales proposals management system , sales proposals automation , consultative sales management system , cons Read More
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the

microsoft service request template  Service Management (FSM) Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the Read More
Enterprises May Be Overlooking Profits from After-sales Service
If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will

microsoft service request template  May Be Overlooking Profits from After-sales Service Introduction Traditional sources of profit margins for manufacturers from product sales are diminishing as more and more products are commoditized, and margins are thus further and further reduced. On the other hand, profit margins from after-sales service are good (if managed well), and hold the promise of sustained (if not increased) revenue in the future. In industries like aircraft, automobile, computers, mobile phones, electronics, and so Read More
IT Service Management-A Road Map for Success
Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service

microsoft service request template  Service Management-A Road Map for Success Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service improvement strategy. To be successful, businesses must start by building a custom road map. Read about how focusing on long-term, strategic objectives—including a realized return on investment (ROI)—can greatly improve your IT service delivery and support. Read More
6 Secrets to Simplify Field Service
Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts

microsoft service request template  Secrets to Simplify Field Service Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits. Read More
Microsoft says: Pay No Attention to the Man Behind the Glasses
In one of the quicker reversals on record, Bill Gates and Microsoft issued conflicting statements within a day regarding the software giant's willingness to

microsoft service request template  -February 17, 2000 [Reuters] Microsoft Corp. Chairman Bill Gates said the software giant would be willing to open to competitors the source code of its Windows operating system - its flagship product - to settle the antitrust lawsuit brought by the U.S. Justice Department, Bloomberg Television reported Thursday. Microsoft Corp. would be willing to open the source code for its Windows software to competitors in order to settle the antitrust case filed by the U.S. Department of Justice, a Bloomberg news Read More
Service: Reduce Cost While Maintaining Customer Satisfaction
Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers

microsoft service request template  Reduce Cost While Maintaining Customer Satisfaction Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce cost, enabling you to keep your customers happy and grow your business. Find out how. Read More
Microsoft Dynamics AX at a Glance
By automating financial, customer relationship, and supply chain processes, Microsoft Dynamics AX links people, processes, and information. This document

microsoft service request template  and supply chain processes, Microsoft Dynamics AX links people, processes, and information. This document consolidates the core features and functionality in the solution, and is intended for use as a tool for users to familiarize themselves with the full scope of the solution. Read More
Selecting Field Service Management Software
What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help

microsoft service request template  Field Service Management Software What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help you adapt to rapidly changing priorities, schedule in real time, meet demanding service level agreements, and more, all while reducing cost. Read More
The Rising Financial Importance of Service
For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results

microsoft service request template  Rising Financial Importance of Service For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results. Download this infographic from the Aberbeen Group and see how organizations can win by providing best-in-class service to their customers. Read More

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