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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 microsoft updates microsoft downloads


Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 2
Part 1 of this blog series discussed the current upbeat state of affairs of Microsoft Dynamics CRM, as one of the three best-performing products within the

microsoft updates microsoft downloads  state of affairs of  Microsoft Dynamics CRM , as one of the three best-performing products within the entire Microsoft Corporation of late. In a nutshell, during 2009 the product grew significantly and surpassed its one millionth user. Microsoft’s  customer relationship management (CRM)  offering has become attractive to companies of all sizes, in part because it offers multiple deployment options (with bidirectional migration options due to the same code base). The underlying technology

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Latest Developments for a Vendor-neutral Third Party Support and Maintenance Provider


Rimini Street is not trying to be a software vendor. Rather, the third party support and maintenance provider is a focused system implementation and consulting firm that sells its services under service contracts instead of mere break-fix arrangements.

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Mavenlink Rounding Out Its Wares for Businesses of All Sizes


Today, more and more companies are breaking down into a slew of collaborative networks of smaller organizations with ever greater specialization. In this new ad-hoc collaborative world, most companies are small, lean, and nimble, relying on extensive supplier networks. Companies have multiple clients and contracts across a globally diverse workforce available on a supply-and-demand (as needed

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Surf's Up at Akamai


Akamai has unveiled a killer IPO in a mere 14 months. Its innovative product called FreeFlow delivers website content at stellar speeds. Will it be able to deliver revenue at the same speed it can deliver content?

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Upside Software Remains on the Upside of the Contract Management Market


My recent article entitled “Why Should Enterprises Manage their Contracts Closely?” analyzed the importance of enterprise-wide contract lifecycle management (CLM) solutions and stated that many enterprises still use inappropriate makeshift tools to manage their important contractual terms and conditions. The article concluded with the fact that enterprise resource planning

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Microsoft Dynamics CRM by ERT


Microsoft is bringing Customer Relationship Management (CRM) software into a new era with Microsoft Dynamics CRM 2011. It is a flexible CRM solution that works the way your people do, works the way your business does, and works the way IT wants it to.Infuse your organization with new levels of customer intelligence using Microsoft Dynamics CRM version 2011, an all-new Customer Relationship Management (CRM) system that gives every customer-facing employee the information they need to truly impress customers. With Microsoft Dynamics CRM, you can create a centralized repository of customer data that sits neatly alongside Microsoft Office and Microsoft Office Outlook —the applications your employees probably use every day. From Outlook, employees access Microsoft CRM sales, marketing, and customer service modules to make sales decisions, market products, solve problems, and get strategic views of the business. It’s CRM that works —and works very well— because it works the way your users already do, works the way your business already does, and works the way technology should.CRM is one of the most exciting and fastest growing concepts in business today. ERT Group’s CRM consultants can make it possible for your company to shift to a customer-centric focus by implementing a single, fully integrated CRM system.

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Microsoft says: Pay No Attention to the Man Behind the Glasses


In one of the quicker reversals on record, Bill Gates and Microsoft issued conflicting statements within a day regarding the software giant's willingness to open its Windows source code.

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Microsoft Dynamics AX: The Chosen One Among Microsoft Dynamics ERP Equals? - Part 2


Part 1 of this blog series positioned all four Microsoft Dynamics enterprise resource planning (ERP) product lines and concluded that Microsoft Dynamics AX [evaluate this product] has been selected as the ace and global “platform” player in selected industries in the Dynamics ERP lineup. In other words, the product has been providing an industry-enabling layer upon which certified partners can

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Microsoft TECHED 2013: Microsoft Expands Services for Enterprise IT


As part of its TECHED 2013 event in New Orleans, Microsoft has announced offerings to address the new needs of enterprise IT. On its path towards being cloud-first, Microsoft is releasing new offerings to enhance its cloud, data management, and application development services, as well as launching a new release of its flagship Windows product. Microsoft Cloud, hybrid and versatile With regard

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Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery


While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash cushioned Microsoft has been putting together the pieces of its CRM (and likely the overall enterprise applications) strategy mosaic

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eTEK for Microsoft Office


eTek offers a Microsoft Office compatible and Microsoft BackOffice approved client/server accounting and management information system that is scalable from a single-desktop up to a major enterprise with numerous locations and users.  

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