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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 microsoft vs siebel


What 2010 Meant For Microsoft Business Solutions
In 2008, I wrote a four-part series that explained in great detail Microsoft’s platform technology pieces, commonly used in Microsoft Dynamics and many

microsoft vs siebel  2010 Meant For Microsoft Business Solutions In 2008,  I wrote a four-part series that explained in great detail Microsoft ’s platform technology pieces, commonly used in Microsoft Dynamics and many other enterprise applications . Primarily, these plumbing tools were Microsoft SQL Server , SharePoint , and Office within  enterprise resource planning (ERP)  and  customer relationship management (CRM)  applications, while Visio and SharePoint have also been embedded in a plethora of  business

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery Part 2: Challenges and User Recommendations


Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology transition from Windows to .NET, using Internet rather than PCs. Microsoft Business Solutions is now up to its gills with soul-searching dilemmas, possibly with more issues than it would wish to be handling at the moment.

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ERP Selection Facts and Figures Case Study - Part 2: Qualitative Assessments and Analysis


This is part two of a note describing an opportunity TEC had to evaluate and compare the four top ERP vendors for a client. Each vendor’s offering differed in such areas as functionality, flexibility, process fit and ease of use. Find out what TEC learned as a result of the selection engagement.

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How to Choose the Right Hosted CRM Solution for You


How can you get the most out of a customer relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By purchasing a hosted CRM solution that’ll provide the benefits of an on-premise CRM solution without the need for a complex implementation or the assistance of an in-house IT team. Hosted CRM is a cost-effective solution that promises a quick return on investment (ROI).

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Siebel Rallies Its Integration Alliance Troops Part 1: Recent Announcements


Siebel is finally taking 'the bull by the horns' by acknowledging the integration challenges its customers face, and by addressing that issue. An often troubling aspect of CRM implementations in the past is that the only way IT departments can achieve a full view of the customer is by integrating front-end, customer facing applications (e.g., contact management) with back-office systems, such as billing applications and financial ERP modules.

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Microsoft Dynamics AX at a Glance


By automating financial, customer relationship, and supply chain processes, Microsoft Dynamics AX links people, processes, and information. This document consolidates the core features and functionality in the solution, and is intended for use as a tool for users to familiarize themselves with the full scope of the solution.

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What’s New in Microsoft SQL Server 2000


SQL Server 2000, the next major release of SQL Server 7, is Microsoft’s SQL 7 release of its database both re-architected and re-written. Microsoft has high hopes for the latest version in a market that was worth $8 Billion in 1999, an 18% increase over 1998. What remains to be seen is whether it will attract customers not already using SQL Server.

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Microsoft Overhauls Power BI


Microsoft recently previewed its new version of Power BI. The new cloud business intelligence (BI) software version includes major enhancements, and has major implications for the market.

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Microsoft Azure Government Cloud Blitz


Microsoft Azure Government and Microsoft Dynamics CRM Online for Government have recently been made available for U.S. governments at al levels. These solutions, along with Office 365 for Government, make up the Microsoft Cloud for Government portfolio of solutions that support the needs of the government through services spanning infrastructure, data, productivity, and business applications. The Microsoft Cloud for Government is reportedly the only cloud that can deliver enterprise-grade hyperscale networking in a hybrid environment for U.S. government customers.

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Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM


For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these three modules in our CRM Evaluation Center were given equal weight and priority. In other words, no area of functionality was treated as being more important than any other.

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Microsoft Dynamics NAV 2013 R2 Coming Soon


At the recent Directions EMEA conference in Vienna, Austria, the Microsoft Dynamics team disclosed the timing and features of the upcoming release of Microsoft Dynamics NAV 2013 R2. As part of his keynote, Paul White, senior director, Microsoft Dynamics, announced that Microsoft Dynamics NAV 2013 R2 will be available to customers in October 2013. Some key enhancements to the

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