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Oracle Buys LiveLOOK for Co-Browsing
Oracle recently acquired LiveLOOK, a provider of real-time visual collaboration technology for co-browsing and screen sharing used for Web customer support

mobile browsing  consumers through Web and mobile environments, leading to more effective issue resolution and improved quality of buying decisions.   Oracle, which bought cloud customer support vendor RightNow in 2011, plans to integrate LiveLOOK's offerings with its Service Cloud platform. The Oracle Service Cloud offering is an integral part of the Oracle Customer Experience Cloud , which includes commerce, sales, service, social, and marketing clouds.   Oracle cites that LiveLOOK customers will benefit from a more Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » mobile browsing


RIM Finally Launches BlackBerry 10, and Changes Its Name
At long last, Research in Motion (RIM) on January 30 launched its new mobile platform, BlackBerry 10, kicking off a series of events around the globe. The

mobile browsing  30 launched its new mobile platform, BlackBerry 10 , kicking off a series of events around the globe. The company is also changing its name to BlackBerry. With this move, RIM (now BlackBerry) is taking advantage of its legendary brand. The new BlackBerry 10 will be available on two new smartphone models: the BlackBerry Z10, a full touch screen device, and BlackBerry Q10, a mixed touch and keyboard device. Besides adding such common smartphone features as Web browsing and social-networking integration Read More
Silverpop Buy Affirms IBM’s Commitment to Marketing
IBM recently announced its intent to acquire Silverpop, Atlanta-based provider of cloud marketing automation software. The giant software vendor values

mobile browsing  social, Web, e-mail, and mobile activity). The solution creates and automatically maintains a single identity for each customer including Universal Behaviors across platforms and devices.   Universal Behavioral Marketing Silverpop provides an intuitive engagement engine that aims to help reduce the complexity of omnichannel marketing, making it easier to personalize the customer experience no matter where the customer sits on their brand journey. Behavioral lead scoring and customer engagement mapping Read More
Business Intelligence Portal (BI Portal)
The Silverlight BI Portal is a centralized repository for data analyzing and reporting tools. AD Integrated Authentication and tight integration with the MS

mobile browsing  Silverlight and HMTL5 for mobile supportData Mining Companion - create scenarios and evaluate the results by using the mouse only in secondsInteractive Charts and Maps - real-time charts, over 500 maps, Bing Maps integration, custom areas, 3D rendering For the Administrators and Developers these products focus on the monitoring, reporting, tuning and optimizing the most valuable IT resources - the data servers: Companion for MS Analysis Server Companion for MS SQL Server The BI Portal offers low cost Per Read More
Pegasystems Buys Co-browsing Capabilities
Pegasystems, a software company that provides solutions for business process management (BPM), multichannel customer relationship management (CRM), business

mobile browsing  organizations convert web and mobile site visits into sales by supporting real-time proactive personalized collaboration. Customer service agents (CSAs), brokers, and other customer facing employees can proactively engage customers and prospects,  improving customer satisfaction and driving adoption of self-service tools. The technology can also increase productivity by enabling employees to more easily collaborate on work.   Like it has already done with Chordiant and Antenna Software , Pegasystems Read More
Maximizing Mobile Worker Productivity
An increasingly mobile workforce offers many benefits. The right mobile and wireless technologies address the unique computing demands of mobile workers, and

mobile browsing  Mobile Worker Productivity An increasingly mobile workforce offers many benefits. The right mobile and wireless technologies address the unique computing demands of mobile workers, and help automate processes and boost return on investment (ROI). But to maximize mobile technologies, companies must blend their needs with those of the user and the job function. Learn about the challenges of implementing mobile applications—and how to overcome them. Read More
BI on the Go . . . So, Who’s Using Mobile BI?
In this first of two posts, TEC senior BI and data management analyst Jorge García presents some of the main findings of the TEC 2014 mobile survey on the usage

mobile browsing  . So, Who’s Using Mobile BI? Piggybacking off of the success of the most recent TEC Buyer’s Guide, the 2014 Buyer's Guide on Mobile BI applications , we took the opportunity to survey users of mobile business intelligence (BI) applications and collect their impressions in regard to these tools. Most of the results of this survey with more than 250 respondents were captured in an Infographic . Additional information garnered from the survey, while not conclusive, may provide a glance into the Read More
Looking Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management
The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options

mobile browsing  Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options that can make navigating the corporate mobile landscape challenging and risky. This executive insight examines the needs for organizations to deploy a holistic enterprise mobility management solution that goes well beyond mobile device management. Read More
How Mobile ERP Is Changing the Way Manufacturers Do Business
Mobile is changing the way companies do business—and manufacturers are no exception. They’re asking ERP vendors for apps that help control core manufacturing

mobile browsing  Mobile ERP Is Changing the Way Manufacturers Do Business Mobile is changing the way companies do business—and manufacturers are no exception. They’re asking ERP vendors for apps that help control core manufacturing operations. But are they seeing the ROI they’re looking for? In this Sage-sponsored interview, TEC senior business intelligence and data management analyst, Jorge García, talks about the opportunities, benefits, and challenges of mobile ERP for manufacturing. Read More
Integrating Mobile Phones with Your Business Phone System
Vendors offer a variety of ways to overcome many inconveniences by integrating mobile phones with office systems. Mobile integration isn’t as much product or

mobile browsing  Mobile Phones with Your Business Phone System Vendors offer a variety of ways to overcome many inconveniences by integrating mobile phones with office systems. Mobile integration isn’t as much product or technology of its own, however, as a range of capabilities built into phone systems and services themselves. Small to midsized businesses (SMBs) looking for mobile integration should focus on understanding what features are available and what they can do. Read More
New Chatter Mobile from Salesforce
Salesforce.com announced the new Salesforce Chatter Mobile, including options to edit records, view dashboards, and take business actions. The new actions in

mobile browsing  Chatter Mobile from Salesforce Salesforce.com  announced the new Salesforce Chatter Mobile , including options to edit records, view dashboards, and take business actions. The new actions in Chatter Mobile are fully customizable. Editing: Users can edit records (i.e. account and sales opportunity information, customer cases, marketing campaigns or any other type of information in Salesforce) in real time and from anywhere. Dashboards: Depending on the job they hold (i.e. customer support, Read More
Mobile Device Management (MDM) Policies: Best Practices Guide
Personal device ownership and usage in the enterprise is growing rapidly, and businesses face the challenge of how to fully provision, manage, and secure mobile

mobile browsing  provision, manage, and secure mobile devices in their corporate environments. This document is designed to give you mobile device management (MDM) best practices that Fiberlink developed while working with its extensive customer base. It will also show you how MaaS360 can help you. Read More
Mobile Business Intelligence (BI)-The Importance of On-the-Move Business Clarity and Agility
Today’s employees expect to have access to business data in a single mobile device with intuitive tools to quickly perform tasks. If enterprises wish to provide

mobile browsing  data in a single mobile device with intuitive tools to quickly perform tasks. If enterprises wish to provide BI to every end user, they need a BI solution that is flexible, scalable, and practical enough to function on all smartphones and tablet computing devices with all the features and functionality needed to manage the business at strategic, operational, and tactical levels. Read More
High-performance Organizations Empower Employees with Real-time Mobile Analytics
An Aberdeen study from 2010 revealed that respondents were still in the early stages of mobile business intelligence (BI) adoption. But now, many companies are

mobile browsing  Empower Employees with Real-time Mobile Analytics An Aberdeen study from 2010 revealed that respondents were still in the early stages of mobile business intelligence (BI) adoption. But now, many companies are gearing up to deploy mobile BI throughout the organization to empower their front-line workers. This Aberdeen report highlights the challenges ahead, and brings focus to issues that organizations need to consider to successfully deploy mobile analytics to their front line. Read More
Navigating the New Mobile World: An Executive Action Plan for Adopting Mobility
Mobile isn’t just a device or an application. Mobile provides a new way of doing business. It provides workforce productivity gains, real-time decision making

mobile browsing  the New Mobile World: An Executive Action Plan for Adopting Mobility Mobile isn’t just a device or an application. Mobile provides a new way of doing business. It provides workforce productivity gains, real-time decision making with accuracy, and improvements to customer service. Companies that embrace mobility and contextual services are able to reshape business models to create sustainable competitive advantage. Read More

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