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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 model technical agreement


The N-able MSP Maturity Model
A business' success delivering managed services depends on its ability to improve the delivery of effective and efficient services to its customer base. Learn

model technical agreement  Manage Optimize | Maturity Model Ladder | Velocity System for MSP | Most Common Type of Managed Service Provider | Proactive Service Provider Level | Proactive Customers | IT Services | Service Provider Solutions | SMB Service Provider Market | Application Service Provider | Service-based Customers | Managing IT | Value Level Service Provider | Information Technology Services Provider | Remote Network | Desktop and Security Monitoring | Patch Management | Remote Data Back-up | Technical Assistance | Time

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for the Oil and Gas Industry (Upstream)

The model of ERP systems for the upstream oil and gas sector addresses the particularly specialized business model of this industry. It is common practice for companies, individuals, and government agencies to form partnerships to explore, develop, and share production of oil wells. More often than not, this is a short-term alliance rather than a long-term partnership, and business structuring must therefore be flexible at initial set-up and throughout the lifespan of the venture. This model of ERP systems includes criteria for financials, human resources, production data capture and reporting, maintenance management, and supply chain management (SCM) functionality. 

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Documents related to » model technical agreement

Minimizing the Total Cost of Technical Support for Enterprise Applications


Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise software solution. The fact is, poor technical support can have a severe impact on a solution’s total cost of ownership.

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Improving Organizational Performance Management through Pervasive Business Intelligence


You’ll increase your chances of business intelligence (BI) project success and overcome technical and other challenges if you follow a methodology. To begin with, evaluate any BI vendor based on specific features and functionality, service offerings, support structure, and other considerations. Learn more about how to ensure you choose a BI solution that suits your company—and how to ensure a successful implementation.

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Understanding the Planning and Deployment Requirements of Today’s Software-as-a-service Solutions


Midsize businesses are learning the hard way that most enterprise software-as-a-service (SaaS) applications are not truly on-demand, but instead require consulting and specialized customer support services. Learn about the critical consulting and support services required to select, deploy, and fully utilize SaaS solutions to achieve your business objectives and safeguard your mission-critical applications and data.

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Astra Airlines Selects Ramco Aviation on Cloud


Ramco Systems has announced a new order win from Astra Airlines Group, an emerging passenger airline operating out of Greece since 2008. With its cloud- and mobility-enabled business solutions, the vendor continues to penetrate non-mainstream geographies.  The Astra win further fortifies Ramco’s position in the global maintenance, repair, and overhaul (MRO) segment. Under the

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ERP for Discrete Manufacturing Accreditation Report: Business Technical Consulting (BizTech)


This customer satisfaction report consists of how Business Technical Consulting (BizTech), an enterprise software services provider of ERP solutions integration and business process optimization, fared in the eyes of three of their client references.

Business Technical Consulting (BizTech) received accreditation from Technology Evaluation Centers (TEC) for completing the customer satisfaction survey program. The review process is based on client satisfaction survey ratings provided to TEC by three of Business Technical Consulting (BizTech)’s client references. The survey evaluated the overall satisfaction, quality of services received, and overall project evaluation of three real-life software implementation projects.

Business Technical Consulting (BizTech) helps organizations find the best way to conduct the following activities: billing, cost accounting, data mining, e-commerce, payroll, report management, and scheduling. As a Microsoft Certified Partner and an Infor Global Solutions Certified Channel Partner, Business Technical Consulting (BizTech) provides complete ERP and information technology (IT) solutions that deliver long-term benefits to small and midsize manufacturing companies. Business Technical Consulting (BizTech) also provides services such as exchange management services, performance optimization services, data conversion, software licenses, and others.

Get the full results of the client satisfaction survey on Business Technical Consulting (BizTech) in this software services provider review.

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Who Are White Papers Aimed at Anyway-The Technical Professional or the Poor Soul Who Got Stuck With the Job?


Anyone who’s ever been involved in choosing enterprise software knows it’s not an easy job. It takes months of preparation that involves gathering information from various departments, mapping business processes, preparing a business case, interviewing stakeholders, and getting buy-in from executives and users on the project. And that’s only the beginning! But whose job is it to do all of this

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Value-selling Maturity Model: Key to Sales in Tough Times


Showing value has always been key to greater sales and higher prices. However, the bar has been raised. It’s often no longer enough to claim value—now the customer has to see, believe, and care about the value. Sales organizations must get their eyes back on the value ball, with five value-selling maturity levels that tie in to sales effectiveness. Learn how to improve your revenues while reducing sales effort and costs.

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The Undocumented Layers of the OSI Model and Their Impact on Security


The biggest threat to data security doesn’t come from hackers, misconfigured firewalls, missing patches, or negligent employees. Nor is it in the application layer of the Open Systems Interconnection (OSI) Basic Model. Instead, there are three undocumented layers of the OSI Model that exert a huge influence on security decisions and the integrity of security programs. Learn about those layers and how to manage the threat.

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An Architect's Evaluation of Form and Function—the Dimensional Data Model


A detailed assessment and evaluation of data warehouse system functionality and how it applies to the dimensional data model using tools that the architect works with.

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Facility Operations Maturity Model for Data Centers


An operations & maintenance (O&M) program determines to a large degree how well a data center lives up to its design intent. The comprehensive data center facility operations maturity model (FOMM) presented in this paper is a useful method for determining how effective that program is, what might be lacking, and for benchmarking performance to drive continuous improvement throughout the life cycle of the facility. This understanding enables ongoing concrete actions that make the data center safer, more reliable, and operationally more efficient.

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