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Software Functionality Revealed in Detail
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The Ghost in the Machine: Where Has Process Automation Left the Consumer?
Business process automation is all very well and good. After all, nothing succeeds like success, especially automated success. But what is the effect of

modifies verb  Ghost in the Machine: Where Has Process Automation Left the Consumer? The Ghost in the Machine: Where Has Process Automation Left the Consumer? David Clark - June 9, 2006 A Background of Conflict and Malaise There is a growing trend in business circles towards customer advocacy as a means for enterprises to manage customer experience branding. Today's consumers are generally better informed (and in some respects more militant) than their counterparts from fifty years ago, and marketers and customer

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Compaq Partners with Red Hat in Linux Support Deal


Compaq Computer Corp. and Red Hat, Inc. announced that Compaq will provide call center support for the Red Hat Linux operating system.

modifies verb  support organization. As Compaq modifies and optimizes the Red Hat Linux OS during the support process, Red Hat will evaluate and test these changes, make them available in future revisions of the OS and deliver them freely to the entire open source community under the GNU General Public License (GPL). Market Impact Linux has been gaining market share and momentum, and this announcement adds to its credibility as an alternative enterprise OS. Compaq and the other major Wintel vendors already ship Linux Read More

E-mail 101


The first e-mail programs were created in the late 60s/early 70s—simpler times, when everyone on the network was trustworthy. Even knowing what we know today about spammers, we still tend to take e-mail for granted, and trust it far more than it deserves. Learn about the components of the e-mail system, understand how e-mail moves on the Internet, and find out how to interpret e-mail message headers.

modifies verb  basic email protocols,email message data,translating names into ip addresses,email sender header,transmission control protocol and internet protocol,mail exchange,email deliverability,simple mail transfer protocol,email-reading software,ethernet physical protocol Read More

The Blurry Line between ERP and PLM in Engineer-to-order (ETO) Manufacturing


Engineer-to-order (ETO) manufacturing needs a high level of integration between ERP and PLM systems. This article points out that ERP and PLM solutions are moving toward each other to achieve more organic data and process connectivity.

modifies verb  happen (whether the customer modifies their requirements; design modifications are requested by the shop floor; or issues on the supplier's side result in using alternative parts). Quite often, a change initiated in one system (either ERP or PLM) will have a consequence in the other. For ETO manufacturers, the capability of efficiently capturing change requests and implementing change actions throughout the entire value chain (customer, manufacturer, and supplier) in a synchronized manner is one of the Read More

Architecture-Centered Information Systems In The Manufacturing Domain - Part III - Steps in the Architecture Process


Architecture bridges the semantic gap between the requirements and software. Application software systems must be architected in order to deal with the current and future needs of the business organization. Managing software projects using architecture–centered methodologies must be an intentional step in the process of deploying information systems – not an accidental by–product of the software acquisition and integration process.

modifies verb  Centered Information Systems In The Manufacturing Domain - Part III - Steps in the Architecture Process Glen B. Alleman is associated with Niwot Ridge Consulting, www.niwotridge.com About This Note: This note is presented in five parts as follows: Introduction to Software Architecture The Architecture Process Steps in the Architecture Process Moving from Planning to Implementation Applying the Methodology Part III - Steps in the Architecture Process Without a framework for defining Read More

The Wizardry of Business Process Management - Part 4


Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing focus on Pegasystems (also known as Pega) as one of the leading BPM suite providers. Part 2 then analyzed in depth the vendor’s ability to help business users capture (and then realize) business objectives and intent, while Part 3 focused

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Delivering Adaptive Discovery for Business Process Management


Designing processes for business process management solutions can be daunting, as all flows, rules, and exceptions have to be defined. With Adaptive Discovery from Ultimus, however, processes can be designed on a high level, and exceptions defined after deployment.

modifies verb  process. Ultimus Director defines, modifies, and tests these rules graphically. Once the rules are defined, Ultimus Director publishes the information to the BPM server, and the process continues, with the right actions attached to these rules. When this event reoccurs, the process will automatically have these rules available. Of course, the process expert can create new rules and exception handlers at any time, not just upon incidents—all changes can still be made through Ultimus Director. Benefits Read More

The 7 Deadly Sins of Software Selection


Q: How many doomsday prophets does it take to change a light bulb? A: None. The light is still on. “Knock knock.” “Who’s there?” “The Raptured. SURPRISE!” Thank you, thank you, don’t forget to tip the archangels, I’ll be here all week (according to best estimates). You may have heard recently about Harold Camping, the radio host who predicted that The Rapture would take

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If There's One Thing CRM Tells Us: Don't Do PLM the Same Way


Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics the early days of customer relationship management (CRM) adoption, and lessons from that experience should help when tackling the "ifs" and "hows" of PLM investment.

modifies verb  There's One Thing CRM Tells Us: Don't Do PLM the Same Way Introduction: What Has CRM Got to Do with PLM? Product lifecycle management (PLM) doesn't work, but it should. Fundamentally, the idea that we can design better products and bring them to market more quickly by leveraging knowledge and experience from our own value chain and our customers and suppliers is a sound one. It's just that buying PLM doesn't always make that happen. In my view, industry's general approach and attitude to PLM very much Read More

Lean Tools and Practices that Eliminate Manufacturing Waste


A number of lean manufacturing tools and practices have long been used to reduce manufacturing waste. These include the five S's, visual controls, standardized work, mistake proofing, total productive maintenance, cellular manufacturing, single-digit setup, pull systems, sequencing, activity-based costing, and leveled production.

modifies verb  car buyer selects or modifies the color of leather seats in the vehicle he orders just one week before that vehicle starts production, how can the supplier provide it if it takes the supplier twelve weeks to buy the leather that goes onto the seats? Furthermore, within the supply chain itself actual requirements and projected demand for component parts are typically out of sync. Historically, these problems have been overcome by maintaining additional quantities of raw or finished material as a buffer Read More

Fear of the Unknown, the Art of War, and Competitiveness


It is not unusual to use the metaphor of war to construct theories of business competition—substituting competing vendors for the mortal enemy. But what about the enemy within? And what if it is in fact a company's strongest resource?

modifies verb  of the Unknown, the Art of War, and Competitiveness A man goes to knowledge as he goes to war, wide awake, with fear, with respect and with absolute assurance. Going to knowledge or going to war in any other manner is a mistake, and whoever makes it, will live to regret his steps. The Teachings of Don Juan , Carlos Castaneda It is a natural human reaction to fear the unknown. Perhaps these feelings are a self-protecting mechanism, and necessary to maintain the s tatus quo , to preserve feelings of Read More