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 module sugarcrm


Will 2013 Be IBS’ Comeback Year? Part 2
In part 1 of this series, we took a look at IBS, some of the challenges the company was facing, and its software offerings for the business community. To

module sugarcrm  as our ERP warehouse module users Business-to-commerce (B2C) e-commerce capabilities for our ERP base Best-of-breed customer relationship management (CRM) capabilities for our ERP base In the instances above, we look to address those areas through partnerships. We recently announced an agreement to original equipment manufacturer (OEM) SugarCRM to provide highly sophisticated CRM capabilities to our customers whose needs extend beyond our ERP-based CRM functionality. TEC: Can you please explain your

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Information Security RFI/RFP Template

Firewall System, Intrusion Detection System, Anti-Virus System, Virtual Private Network (VPN), Public Key Infrastructure (PKI), Enterprise Applications, Cryptographic Module  

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Documents related to » module sugarcrm

Sales Force Automation Buyer’s Guide


No matter how effective your sales staff is, there’s always room to boost efficiency and increase sales. But how you go about doing so may be a point of contention. Sales force automation (SFA) solutions come in many flavors, but they don’t all offer the comprehensive SFA functionality you need. Find out how to avoid the pitfalls of choosing SFA software, and get help matching your needs with the right solution for you.

module sugarcrm  Activity list Database Email module Scheduling tool More advanced features can tilt your decision toward a particular product, especially if they fit specific functions unique to your sales team or the needs of your industry. These features include: Sales forecasting Order management Sales-performance management The No. 1 feature requirement among buyers is ease of use Cost As with any IT purchase, the up-front price may not be the total cost of your SFA solution. There may be implementation and Read More

The Lesser-Known (Social) Facts about Microsoft Dynamics CRM


With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks with the CRM product manager on how the product’s lesser-known facts, including new social collaboration and customer service capabilities, meet customers’ changing needs and sustain the product’s stronghold of the CRM market.

module sugarcrm  brand new Performance Management module. Customer wins—Customers reportedly continue to choose Microsoft Dynamics CRM over the competition. For example, Century Payments switched from salesforce.com to Microsoft Dynamics CRM Online and is realizing $300,000 (USD) in annual savings. The switch took just 2 weeks and in the first 6 months, the company was able to triple the number of sales agents, from 50 to 160. In addition to using Microsoft Dynamics CRM Online for lead management, the company took Read More

Sword Ciboodle-One More BPM-Centric CRM Provider


What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.

module sugarcrm  7-9 illustrate how the module manages customer service requests across multiple channels, including phone, e-mail, in-person, SMS, and via the Web. The product can be configured for multiple user roles, which speeds the average handling time for a task and streamlines or shortens the training period—making it for easier introduction of new processes. Figure 7   Figure 8   Figure 9   Customers Going “Solo” and “Social” (if Preferred) Ciboodle Live is an integrated Web self-service content Read More

Are You Considering Distribution Software?


Distribution organizations play a key role between the manufacturers and retailers. Being the middle organization between a manufacturer and a retailer, a distribution center (DC) needs to have a robust operation and accurate information for delivering products and services to its customers.In the past, DCs focused primarily on selecting a strategic location in order to be as close to

module sugarcrm  Within a DC, each module feeds information back and forth to make decisions and deliver product and services to its customers. These modules are tied with inventory and financials as DCs need to communicate upstream and downstream in real-time internally and externally (i.e., suppliers and customer both need to be aware of what’s happening within the DC). Rankings for modules like transportation and human resources are higher in 2010 than previous years, which is an interesting trend. In my opinion, Read More

Kronos to Introduce Enterprise Social Networking in Its Workforce Management Solution


Kronos was not in a rush to jump onto the social/collaboration wagon when a lot of other big players in the enterprise software market were doing it. In other words, Kronos chose not to deliver social for the sake of social. But it had good reason—the industries that it serves, such as health care, manufacturing, and public sector, are not exactly early adopters of hipster technologies. At

module sugarcrm  social networking and collaboration module  will be enhancing its Workforce Central solution. The Workforce Central Social Module includes: activity stream updates direct communication tools polling social profiles idea generation document, image, and video sharing subject matter/activity groups and more To deliver its social applications, Kronos uses tibbr’s technology. It will be interesting to see what approach Kronos will take to promote and sell this optional module. Kronos may run into other soc Read More

IBM Cognos Express: Easy BI?


On Monday, IBM gave me a sneak peek of its new business analytics software tool for midsized clients. The name of the new product is Cognos Express, and IBM’s press release says it’s an “all-in-one business intelligence and planning solution designed specifically for midsized clients.” Designed and priced for midsized companies and derived from the original IBM Cognos software

module sugarcrm  In other words, every module has the capability to work together or separately. Each module accomplishes specific tasks: IBM Cognos Express Reporter is the reporting and query tool. It’s designed to provide user with the necessary capabilities to design, maintain, and publish reports on the Web. One of its characteristics is the strong use of metadata to present information oriented toward business users. Of note: the capability to access several types of data sources, and the capability to create ad Read More

Microsoft's Dynamic New Approach to Professional Services Automation


In the short term, Microsoft Dynamics SL will likely follow the professional services automation (PSA) trend of extending functionality to the Web. In the long term, its eventual absorption into the Microsoft Dynamics product line may affect Microsoft's strategy in the project portfolio management marketplace.

module sugarcrm  capabilities. Field Service This module streamlines service delivery and all related activities. For professional services organizations (PSO), Microsoft Dynamics SL provides additional functionality, such as managing equipment maintenance, service level agreements (SLA), flat pricing functionality, and service tracking of account history and employee profitability. Moreover, Microsoft Dynamics SL is one of the few integrated PSA solutions that offers field service functionality to small organizations. Read More

Lose the Starry Eyes, Analyze: Reviewing the Ideal Candidate for a Pronto Solution


This is an examination of Pronto Software's ERP solution. By looking at how areas where the Pronto product fulfills a large portion of selection criteria, companies can determine if it is worthwhile to pursue a relationship with Pronto. We ask the question, all things being equal, which modules contribute the most to the product's functionality.

module sugarcrm  regard to any one module taking precedence over another. By checking the vendor's results against a normalized baseline, you clearly see the modules and functionality on which the vendor puts the most emphasis. We adjust the baseline in the second type of graph so that it corresponds to Pronto's focus. The prioritized graphs make Pronto's strengths visibly stand out against its weaknesses. Examining Pronto The first graph (Figure 1) shows a baseline contribution analysis for Pronto Software. This graph Read More

Microsoft Dynamics GP Product Capabilities and Business Ready Licensing Module Guide: Solutions




module sugarcrm  and Business Ready Licensing Module Guide: Solutions Read More

Navigator Business Solutions Navigator One for SAP Business One (v88) for Discrete ERP Certification Report


Navigator One for SAP Business One (v88) is now TEC Certified for online comparison of discrete enterprise resource planning (ERP) software in TEC's Evaluation Centers. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

module sugarcrm  Data Collect One Remote Module , Retail Management System , Business One Modules , Navigator Business Solutions Product , SAP Business One Integration . TEC Product Certification Report Navigator One for SAP Business One (v88) has been certified by Gabriel Gheorghiu, TEC Research Analyst Aleksey Osintsev, TEC Research Analyst Demonstration conducted by Richard Haugen, Vice President Sales, Navigator Kent Blackhurst, Channel Manager, Navigator Technology Evaluation Centers (TEC) is pleased to announce Read More

Cut-to-size/shape Industries


The specialized material resource planning module for cut-to-size/shape industries must be able to recognize when current demand cannot be satisfied by the in stock inventory due to dimensional issues, and include that unsatisfied demand in its reorder messages.

module sugarcrm  specifications. The specialized MRP module for cut-to-size/shape industries must thus be able to recognize when current demand cannot be satisfied by the in-stock inventory due to dimensional issues, and include that unsatisfied demand in its reorder messages. This particular inventory information, and how it is used to optimize operations, is often a showstopper for most general enterprise resource planning (ERP) solution providers. For example, when companies in such industries approach mainstream or Read More

Alfanar HR Management


Alfanar IT, an information technology company operating in Saudi Arabia since 1995, introduces the alfanar human resources (HR) Management module for Microsoft Dynamics AX. This module enables the HR department staff, without any programming capability, to identify, capture, maintain, and adjust employee information required from the application stage through to retirement, in both Arabic and English. See what it does.

module sugarcrm  human resources (HR) Management module for Microsoft Dynamics AX. This module enables the HR department staff, without any programming capability, to identify, capture, maintain, and adjust employee information required from the application stage through to retirement, in both Arabic and English. See what it does. Read More

Intuitive Manufacturing Systems Shows Maturity in Adolescent Age Part Three: Market Impact Continued


By deliberately steering clear of too ambitious expansionist policies that have hindered so many smaller software companies in the past, and by focusing on a handful of core markets, Intuitive has managed to keep itself on healthy track.

module sugarcrm  return material authorization (RMA) module applies the same level of quality management to returned items as is applied to production inventory, since inspection is required for all returned materials. The process allows users to dispose of the returned materials as scrap if they cannot be used, return them to inventory if they are still good, or open a rework order if they can be reworked. There is also the tracking functionality within the module, from assigning an RMA number for the customer, disposing Read More