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Will 2013 Be IBS’ Comeback Year? Part 2
In part 1 of this series, we took a look at IBS, some of the challenges the company was facing, and its software offerings for the business community. To

module sugarcrm  as our ERP warehouse module users Business-to-commerce (B2C) e-commerce capabilities for our ERP base Best-of-breed customer relationship management (CRM) capabilities for our ERP base In the instances above, we look to address those areas through partnerships. We recently announced an agreement to original equipment manufacturer (OEM) SugarCRM to provide highly sophisticated CRM capabilities to our customers whose needs extend beyond our ERP-based CRM functionality. TEC: Can you please explain your Read More...
ERP System for Health Care
A U.S.-based regional healthcare support network turned to TEC for help selecting a distribution enterprise resource planning (ERP for distribution) solution for its medical supply and equip...
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Documents related to » module sugarcrm


The Lesser-Known (Social) Facts about Microsoft Dynamics CRM
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC

module sugarcrm  brand new Performance Management module. Customer wins—Customers reportedly continue to choose Microsoft Dynamics CRM over the competition. For example, Century Payments switched from salesforce.com to Microsoft Dynamics CRM Online and is realizing $300,000 (USD) in annual savings. The switch took just 2 weeks and in the first 6 months, the company was able to triple the number of sales agents, from 50 to 160. In addition to using Microsoft Dynamics CRM Online for lead management, the company took Read More...
Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

module sugarcrm  7-9 illustrate how the module manages customer service requests across multiple channels, including phone, e-mail, in-person, SMS, and via the Web. The product can be configured for multiple user roles, which speeds the average handling time for a task and streamlines or shortens the training period—making it for easier introduction of new processes. Figure 7   Figure 8   Figure 9   Customers Going “Solo” and “Social” (if Preferred) Ciboodle Live is an integrated Web self-service content Read More...
Sales Force Automation Buyer’s Guide
No matter how effective your sales staff is, there’s always room to boost efficiency and increase sales. But how you go about doing so may be a point of

module sugarcrm  Activity list Database Email module Scheduling tool More advanced features can tilt your decision toward a particular product, especially if they fit specific functions unique to your sales team or the needs of your industry. These features include: Sales forecasting Order management Sales-performance management The No. 1 feature requirement among buyers is ease of use Cost As with any IT purchase, the up-front price may not be the total cost of your SFA solution. There may be implementation and Read More...
Alfanar HR Management
Alfanar IT, an information technology company operating in Saudi Arabia since 1995, introduces the alfanar human resources (HR) Management module for Microsoft

module sugarcrm  human resources (HR) Management module for Microsoft Dynamics AX. This module enables the HR department staff, without any programming capability, to identify, capture, maintain, and adjust employee information required from the application stage through to retirement, in both Arabic and English. See what it does. Read More...
Deploying Customer Relationship Management Effectively: Beyond Implementation
A customer relationship management (CRM) solution is now a standard business requirement. With origins as a system for sales teams, CRM has clearly evolved into

module sugarcrm  system | apply crm module | apply crm system | applying crm implementation plan | applying crm implementation solutions | applying crm implementation strategy | applying crm implementation system | applying crm module | applying crm system | benefits of crm | benefits of crm system | best crm systems | building customer relationship | business crm solution | business customer relationship | business process | business process automation | business process integration | business process management Read More...
Giving Service Companies a Fast Start: SAP Business All-in-One Fast-start Program
Whatever you offer as a service provider, success depends on how well you manage key accounts to ensure long-term relationships and the highest possible margins

module sugarcrm  Management Solution | Accounting Module | Accounting Software | Accounting Software | Accounting Software Solution | Administration Module | Affordable Flexible Solutions | Analysis Module | Application Business | Application Module | Architecture Business | Banking Module | Based Business Management Solution | Benefits Module | Best Practices ERP | Business | Business Analysis | Business Best Practices | Business Change Management | Business CRM Solutions | Business Development | Business Implementation Read More...
A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution
SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who

module sugarcrm  Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution Company Overview SugarCRM is a relatively young company hoping to be the sweet spot on the menu of CRM solutions. Based in San Jose, California (US), the company was founded by John Roberts, Clint Oram, and Jacob Taylor, who brought skills from their backgrounds with E.piphany, BroadVision, Baan, and IBM to the company. SugarCRM provides a number of CRM products, which are based on its open source core product, Sugar Sales . The Read More...
Epicor Retail: Behind the Counter
The retailing paradigm is shifting from connecting, beyond engaging, to inspiring customers. Epicor Retail software solutions are responding to this market

module sugarcrm  had a Mobile Store module that allows store associates to complete inventory functions, check pricing and available inventory on a product, reorder a product that is out of stock, expedite cashier lines with line busting, or complete a transaction with full POS. The difference recently is the adoption by retailers of—and the need to support the Epicor product and functions on—new devices such as Apple iPad and iPhone and Microsoft Windows mobile devices. Instead of creating a mobile application, Read More...
CRM For Complex Manufacturers Revolves Around Configuration Software
While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly a part of the much broader CRM class

module sugarcrm  to be a CRM module on its own, it is certainly a part of the much broader CRM class of products, which typically includes front-office applications for sales force automation (SFA), marketing automation, and field service/call center management. In general, product configurators are software tools that streamline order entry process by asking the customer to select from a set of predefined options associated with a generic product line, and then apply predefined rules with constraints to correctly Read More...
Acquisitive Vendor Expands Its Enterprise Asset Management Potential
IFS has much to offer customers. Its IFS Applications suite now boasts an asset lifecycle management module for quick data retrieval. IFS also has a strong

module sugarcrm  Design set of CAD modules in 2004) supports special integration tools for automatic import and export of plant and asset design documents to and from the repository. For example, once data is entered into the common database, it immediately becomes available to the other IFS Applications modules; as a result, information can be recycled, and it remains consistent and updated, never having to be re-entered. Also, the CAD modules provide designers with a drawing tool for process and instrumentation design, Read More...
Nuxeo
Nuxeo's document management module provides an open source system built with the Nuxeo Platform. Nuxeo's system decreases document duplication, supports

module sugarcrm  Nuxeo's document management module provides an open source system built with the Nuxeo Platform. Nuxeo's system decreases document duplication, supports version tracking, assists with search and retrieval, and supports security controls, among many other features and functions. Read More...
Can Webplan Reconcile Planning and Execution? Part Three: Market Impact Continued
Webplan believes its offering should benefit many departments within a manufacturing organization. When it comes to operations and manufacturing, the benefit is

module sugarcrm  workbooks to suppliers. The module supports an unlimited number of internal or external named users, while data can be delivered as a report in HTML, XML, or tab delimited text format. The method of delivery for the reports (such as, internal web site, e-mail attachments, etc.) can also be specified, and the module is also quite customizable, allowing users to configure reports for different recipients. For example, data from one worksheet can be reported differently for each supplier so that they can Read More...
Intuitive Manufacturing Systems Shows Maturity in Adolescent Age Part Three: Market Impact Continued
By deliberately steering clear of too ambitious expansionist policies that have hindered so many smaller software companies in the past, and by focusing on a

module sugarcrm  return material authorization (RMA) module applies the same level of quality management to returned items as is applied to production inventory, since inspection is required for all returned materials. The process allows users to dispose of the returned materials as scrap if they cannot be used, return them to inventory if they are still good, or open a rework order if they can be reworked. There is also the tracking functionality within the module, from assigning an RMA number for the customer, disposing Read More...

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