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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 monstercommerce review


Year in Review: Top Enterprise Software News and Trends for 2011
With 2011 just about under wraps, we asked our experts to weigh in on this year’s trends and enterprise software news-makers. Read this article to get their

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Web Content Management (WCM)

Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user- or document-level security. 

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Oracle’s Agile PLM Going Mobile


To address visibility into product lifecycle management (PLM) processes at any time or from anyplace and extend its support for complex product lifecycle processes, Oracle has introduced Oracle PLM Mobile for Agile. Part of Oracle’s Agile PLM suite, the new mobile application enables users to quickly and easily access PLM data on the Apple iPad and turn it into valuable and actionable insights.

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Customers Are Ready For Mobile Commerce, But Are Retailers Ready?


Mobile device interfaces can enhance customer engagement by providing services such as pricing information and user review facilities. The upward trend in the sale of smartphones further validates the importance of creating retail mobile solutions. By leveraging the potential of mobile commerce, retailers can unify the customer experience across channels and better understand customer behavior through analytics. In this context, retailers have started to develop sophisticated mobile platforms that capture shopping preferences and customer location, create shopping wish lists, provide rich product information, integrate social media, and so on. Download this white paper to learn more.

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Contextual Workflow Modeling


Activity-based workflow modeling (AWM) is a common and useful modeling technique, whose fundamental drawbacks limit its effectiveness in modeling complex, highly nuanced workflows. Contextual workflow modeling, a technology invented at Macronetics, overcomes the limitations of AWM.

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PROMYS Is Now TEC Certified


I'm pleased to announce that the PROMYS project portfolio management for professional service automation (PPM for PSA) solution is now TEC Certified. TEC Certification is an impartial review that verifies a software product's ability to address real-world business processes. This review includes a formal product demonstration, which gave me the chance to see the product up close and in depth.

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Making Business-relevant Information Instantly Available to More Users


To stay competitive, organizations must constantly review the status of their projects, and make rapid decisions about which should continue, which should change, and which are worth launching. To make these choices they need easy access to up-to-date business-relevant information. Learn about business intelligence (BI) solutions that are helping knowledge workers extract, analyze, visualize, and share that information.

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Attensity Analyze


Attensity Analyze gives customer service organizations the tools to analyze subscriber conversations across external media, including review sites, blogs, forums, Twitter, Facebook, YouTube videos, mainstream news sites, and others, as well as the free-form notes stored in internal sources such as customer relationship management or contact center notes, surveys, and incoming e-mail, and to relate those conversations to internal data on sales figures, inventory numbers, customer service records, and more. A wide variety of out-of-the-box reports help to track and analyze ongoing relevant conversations about brands, products, and competitors to identify influential opinion leaders and sources and understand sentiment and issues, along with industry trends.  

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A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution


SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who selected the Sugar Sales Professional CRM solution, compares product functionality to the competition and highlights some of SugarCRM's open source business practices.

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Mastering the Management System


This article from Harvard Business Review describes the design and implementation of a system for strategic planning, operational execution, and feedback and learning. It also presents a range of tools that managers can apply at the different stages, and options for integrating them in a system that links the management of strategy and operations.

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Sales and Operations Planning: The Key to Continuous Demand Satisfaction


All companies use some form of sales and operations planning (S&OP) to synchronize market data with production output. But most practice a planning process based on logistics rather than strategy. Taking a more strategic approach, however, the S&OP process can be designed to bring together a company’s marketing, finance, sales, and operations departments to continuously monitor—and meet—customer demand.

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Successful Sales and Operations Planning in Five Steps


A sales and operations planning (S&OP) meeting is a critical decision-making activity that sets the overall direction for the company. Executives discuss trade-offs between customer service, inventory investments, production capabilities, supply availability, and distribution concerns, in order to balance generating profit with satisfying operational goals. Learn the five essential steps for successful S&OP planning.

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Boston Grape Escape 2010: Vendor’s Announcements Review


Recently, I attended the Grape Escape analyst event in Boston. This was the 10th annual meeting organized by Judith Rothrock’s marketing company to present her clients and announce some news. I had the opportunity to listen and informally talk to software vendors, their clients, and industry analysts in addition to three one-on-one briefings with top managers from UNIT4, SYSPRO, and Meridian

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Inovis Delves into PIM by Snatching QRS Part Three: QRS Background


As Inovis and QRS now review the prospects for their combined business, they might acknowledge expecting continued decline in the existing EDI-VAN component of the QRS business, which represents roughly $66 million (USD) in revenues over the past twelve months.

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Integrating Fax and E-mail: An Overview of Exchange, Active Directory, and Group Policy Fax Solutions


When you decide to implement a new fax software solution, you should review how the solution will be implemented and managed, as well as its ability to grow with your network. Within a Windows network, critical architectural, administrative, and usage concerns should be thoroughly considered. Review your options with this fax server overview outlining the benefits of different fax servers and e-mail integration.

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6 Specialists, 6 Industry Domains: Trends for 2008 and 2009


In a survey on upcoming trends in employee management, the Learning Review asked six experts in six major industry domains one simple question: what do you think the main trends in [domain] will be for 2008 and 2009? Here are their answers.

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