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What Matters Most: An Interview with Jeffrey Hollender
Jeffrey Hollender has a broader definition of the Value Chain that includes the true end-to-end responsibilities as well as sustainability, a term (if you are

most influential people  and messy process that most businesses haven't figured out how to do—or there are leaders that are just not interested. How many more years are they going to litigate what happened in Alaska? Soon they will run out of places they can litigate this. Shell saw that consumers can choose what gas they want to buy, and bad publicity affects sales at the pump. There is an impact to revenue due to reputation. ChainLink: I think many Americans are confused why the government doesn't help enable more alternate Read More
Recruitment and Staffing
Recruitment and Staffing functionality allows the user to select and hire the right people with the right skill sets, as well as track the information regarding their recruitment for later analysis...
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Documents related to » most influential people


Focus on Corporate Governance Requires a Business-Oriented Selling Approach
If you are selling products or services that are critical to your prospect’s success or for that matter, their very survival, your proposal will likely be

most influential people  them, rank them and most importantly demonstrate that your company is prepared to work with your prospect to mitigate any and all, now as well as when they arise later on. Your proposal The board wants an accurate, compelling and concise proposal to consider. Not fifty or one hundred pages. More like ten. Don't get me wrong. You should have reams of backup documentation available for every board member at your presentation, but get to the point in your proposal. It should contain and executive summary, a Read More
Can Mzinga Really Make You OmniSocial?
According to Paul Greenberg, an expert in customer relationship management (CRM) and social CRM (SCRM), the term “social customer” was coined by Chris Carfi

most influential people  about, who are its most influential members, what are the most popular topics, etc. • The functionality for learning and assessing knowledge can be used for course management, certification and compliance, assessments, e-learning and even software simulation.  Furthermore, human resources (HR) professionals can define and track objectives and career paths for employees. OmniSocial can be used in a private and a public cloud, is available on mobile phones (OmniMobile), and can be easily integrated Read More
Alice (or Allen) in MobileLand
Cell phones, smartphones, and similar mobile devices are beginning to play an active role in customer relationship management; many of these handheld devices

most influential people  and one of CRM's most influential authors. His best-selling book, CRM at the Speed of Light: Essential Customer Strategies for the 21st Century , is now in eight languages and is used as a textbook in over sixty universities across multiple continents. It was named the number 1 CRM book by SearchCRM.com. Greenberg is the co-chairman of Rutgers University's CRM Research Center and executive vice president of the CRM Association. His blog, PGreenblog , won SearchCRM's first annual CRM Blog of the Year Read More
Customer Relationship Management and Social Networks-They're Related How, Again?
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that these social networks can bring to a

most influential people  and one of CRM's most influential authors. His best-selling book, CRM at the Speed of Light: Essential Customer Strategies for the 21st Century , is now in eight languages and is used as a textbook in over sixty universities across multiple continents. It was named the number 1 CRM book by SearchCRM.com. Greenberg is the co-chairman of Rutgers University's CRM Research Center and executive vice president of the CRM Association. His blog, PGreenblog , won SearchCRM's first annual CRM Blog of the Year Read More
Software Estimation How to Go About It
While many software professionals know one or more software sizing techniques@most have a reasonable understanding of function point analysis (FPA) or use case

most influential people  or more software sizing techniques—most have a reasonable understanding of function point analysis (FPA) or use case point techniques—they’re often stymied when it comes to making a real-life estimate. Learn a methodology that can help you make realistic estimates, including best- and worst-case scenarios that you can use to make pricing and delivery commitments to clients. Read More
The Multimodal Warehouse: Getting the Mobile Worker in the Loop
The final loop of information from a warehouse management system (WMS) to a warehouse worker and back is most critical—but in most systems, it’s also the

most influential people  worker and back is most critical—but in most systems, it’s also the weakest. Hand-held devices, such as touch-screens, bar code scanners, and RFID readers, can result in error-filled transactions. Learn how you can use multiple mobile devices more effectively to help improve the accuracy of your order fulfillment and inventory processes. Read More
Social ERP Emerges, Transforms the Way People Work (Part 2)
In part one of this series, we looked at how and why social media capabilities are impacting enterprise resource planning (ERP) solutions. We looked at the

most influential people  provide one of the most complete cloud customer experiences on the market.    With respect to Oracle’s on-premise ERP solutions (E-Business Suite, Peoplesoft, and JD Edwards), Oracle is taking the approach that the on-premise solutions will coexist with the line of business–focused cloud applications including OSN. So, although the on-premise ERP solutions can be integrated with OSN or other private and public social networking solutions, Oracle has not committed to a single social tool for its Read More
Epicor Shows Resilience When It Needs It The Most
By stemming the tide of hefty losses of past years now amid possibly the most difficult market situation, Epicor might be showing us that 'calamity is the

most influential people  It Needs It The Most Epicor Shows Resilience When It Needs It The Most P.J. Jakovljevic - August 30, 2001 Event Summary On August 1, Epicor Software Corporation (NASDAQ: EPIC), one of leading providers of integrated enterprise and e-Business software solutions solely for the mid-market, reported its financial results for the second quarter ended June 30, 2001. Total revenues for the quarter were $46.3 million, a 19.5% decline compared to $57.5 million for Q2 2000. Software license revenue totaled $13.3 Read More
Programs, Processes and Practices: Planning Implementations and Evaluating Systems
No company has ever fully evaluated the entire product that they are buying, time does not permit such a complete evaluation. Few people really track how well

most influential people  implementing software,software implementation,software selection,selecting software,software evaluation,business Processes,business people,Program Gaps,Process Gaps,Practice Gaps,Planning Implementations,Evaluating Systems,purchasing software Read More
Enterprise Software Migration Alert: Is SAP the Alternative?
SAP may benefit the most during Oracle's merger transition. Unlike most migration programs, SAP is offering to be responsible for maintaining the competitions

most influential people  might therefore benefit the most by Oracle's merger transition—an ironic turn of events as Oracle's merger is an attempt to uproot SAP's current number one holding in the market. Currently, SAP remains the undisputed market leader, with nearly $10 billion (USD) in revenues, whereas Oracle, PeopleSoft, and J.D. Edwards have a combined (approximate) $5.3 billion (USD) in applications. Moreover, SAP's market share has only soared since Oracle's move, and to further capitalize on recent events, SAP also Read More
Most Overlooked Features when Buying a Business Phone System
When buying a new business phone system you are faced with a wide variety of phone features to choose from. Before you buy, make sure you don’t overlook these

most influential people  Overlooked Features when Buying a Business Phone System When buying a new business phone system you are faced with a wide variety of phone features to choose from. Before you buy, make sure you don’t overlook these commonly forgotten features. This guide details such features as conferencing, auto attendant, mobile extensions, and many other valuable features. Read More
The Marketing Services Provider: A Marketer’s Most Strategic Hire
When marketing managers look to expand their teams, they measure individuals on a number of different attributes, including creativity and attention to detail

most influential people  Services Provider: A Marketer’s Most Strategic Hire When marketing managers look to expand their teams, they measure individuals on a number of different attributes, including creativity and attention to detail. And it’s no different when signing on with a marketing services provider. When outsourcing a database marketing solution, you should spend time evaluating the services offerings as well as the capabilities of various marketing services providers. Find out how. Read More
Targeted Trojans Fool Your Most Experienced Users
Discover how in Targeted Trojans: The Silent Danger of a Clever Malware.

most influential people  Trojans Fool Your Most Experienced Users Protecting your business means keeping it safe from malware. But targeted Trojans are extraordinarily difficult to detect and defend against. Disguised as trusted e-mails, targeted Trojans can fool your most experienced users—and cause your business real harm. But with some knowledge and the right tools, it is possible to protect yourself. Discover how in Targeted Trojans: The Silent Danger of a Clever Malware . You'll learn the methods cyber-criminals Read More
Why Reader Complaints May Be the Most Useful Part of Your Day
As managing editor for TEC’s white paper site, I receive a wide variety of reader comments, ranging from lost password requests to queries about white papers on

most influential people  Complaints May Be the Most Useful Part of Your Day As managing editor for TEC’s white paper site , I receive a wide variety of reader comments, ranging from lost password requests to queries about white papers on particular (sometimes very particular) subjects. The other day I received this e-mail, titled “Meaningless White Papers”: “I don't appreciate seeing a good White Paper title and description, then finding out I need to register with my phone number at another site to read it! What's Read More

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