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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 motorola tester cable modem


Compaq’s 'Photon' Comes into the Light
After much anticipation, Compaq’s version of a 1U-high (one 'rack unit') server is finally ready to ship.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Software as a Service’ (SaaS) Right for Your Organization


Ten years ago, very few managers would consider “subscribing” to their mission critical technology solutions over the Internet, as they would subscribe to cable television or telephone services. Today, these same managers are realizing the substantial cost savings and productivity increases that the software as a service (SaaS) deployment option can bring to their organizations.

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A CRM System Needs A Data Strategy


A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy for actually using that data. Here is an overview of how to evolve the focus of a data strategy to specifically suit both the acquisition and retention phases.

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PTC Acquires Axeda, Gets Deeper into IoT


PTC has announced its intention to acquire Axeda, a pioneer in the development of the Internet of Things (IoT) solutions that securely connect machines and sensors to the cloud. This acquisition signals PTC’s commitment to becoming one of the premier technology players in the IoT market.

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Requirement Traceability-A Tester's Approach


The value of a requirement traceability matrix is in its ability to track and monitor each requirement to be incorporated into the customer's product throughout the entire process of product development, and to detect defects at the earliest stage possible.

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A Customer Success Story: Real-time Remote Workforce Enablement


Cox Communications, a leading cable provider, needed to find a way to centralize the IT requirements of its customer support team. With over a hundred users, its challenge was to move from single desktop applications to a centralized server which would offer many concurrent instances of the application—and minimize the cost. By deploying a virtualization solution, Cox realized a return on investment (ROI) of 300 percent.

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Commerce One to Procure for the Antipodes and Elsewhere


Procurement vendor Commerce One and Cable &Wireless Optus sign a deal to establish an electronic marketplace in Australia and New Zealand. Commerce One is reinforcing its presence in the Pacific and in Europe.

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Windows 2000 Bug Fixes Posted


Almost six months after releasing Windows 2000 to the public, Microsoft Corp. has released its first set of bug fixes, formally known as Service Pack 1.

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AT&T Has a Thing for Media


In February 2000, AT&T announced their 'Ecosystem' which offers network infrastructure and hosting services. They’ve done it again, but this time focusing on the delivery of media. The AT&T 'Ecosystem For Media' is designed to be the industry’s premiere end-to-end digital media platform with the goal to serve 10 million simultaneous streaming media internet users.

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Meridian Global LMS Gets Recertified


Meridian Knowledge Solutions has participated in Technology Evaluation Centers (TEC) programs since 2007; however, it wasn’t until 2009 that I had the opportunity to meet the folks at Meridian to see what Meridian Global LMS was all about. As part of the TEC Certification process, Meridian demonstrated its learning management system (LMS) product to me during a three-hour session, following a

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Dell Snags Motorola’s Grzelakowski to Lead Wireless Business Unit


The anticipated advancements in cellular wireless technologies allowing far faster connections means that the global wireless market will break the 600 million user mark and break 10 billion (USD) in market value.

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