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CRM for Financial and Insurance Markets
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
 

 murali from compuware


Intentia: Java Evolution From AS/400
Movex Ver. 11 NextGen is the first ERP software written entirely in Java. Nevertheless, we believe that AS/400 products will still contribute more than 70% of

murali from compuware  Java Evolution From AS/400 Vendor Summary Intentia International AB is an internationally established provider of enterprise resource planning (ERP) software for mid-sized companies in various manufacturing and distribution industries. Founded in 1984, with headquarters in Kista, Sweden, Intentia International is the third largest ERP vendor in Europe and eighth-ranked ERP vendor, with $308 million in revenue in 1998 (approx. 2% of the global ERP market). The Company has a history of solid

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Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Repo... Get this template

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CRM for Financial and Insurance Markets
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...

Documents related to » murali from compuware

Shifting Sands: Semiconductor Makers Face New Challenges as Momentum Moves from Developed Economies to Emerging Markets


Across the world consumers are increasingly turning to smartphones, tablets, and notebooks as the market momentum shifts from developed economies for emerging markets. Semiconductor manufacturers need to understand that a critical component of dealing with shifting markets is working closely with a global technology partner that knows the cultural, political, regulatory, and technological aspects of doing business in these regions.

murali from compuware  Sands: Semiconductor Makers Face New Challenges as Momentum Moves from Developed Economies to Emerging Markets Across the world consumers are increasingly turning to smartphones, tablets, and notebooks as the market momentum shifts from developed economies for emerging markets. Semiconductor manufacturers need to understand that a critical component of dealing with shifting markets is working closely with a global technology partner that knows the cultural, political, regulatory, and technological Read More

Siemens’ JT Data Format Gets a Nod from ISO


The year 2012 ended with a major win for (and perhaps a sigh of relief from) Siemens PLM Software, a business unit of the Siemens Industry Automation Division. Namely, in December 2012, Siemens’ JT data format, a lightweight data format that makes it possible to view and share digital 3D product information in real time throughout all phases of a product’s lifecycle, was approved by the

murali from compuware  JT Data Format Gets a Nod from ISO The year 2012 ended with a major win for (and perhaps a sigh of relief from) Siemens PLM Software , a business unit of the Siemens Industry Automation Division . Namely, in December 2012, Siemens’ JT data format, a lightweight data format that makes it possible to view and share digital 3D product information in real time throughout all phases of a product’s lifecycle, was approved by the International Organization for Standardization (ISO) as an Read More

E-procurement: From Brilliant Innovation to Common Cliché


Electronic procurement has moved from a nice idea to a stampede in just a few years. Growing at Internet speed it spawns business models faster than the market can reasonably evaluate them. Some settling and shaking out is likely in the next year, but there are also crowds pushing to get in on the action, and the innovation is far from over.

murali from compuware  procurement: From Brilliant Innovation to Common Cliché Introduction In 1998 researchers at the Haas School of Business of the University of California at Berkeley published an important study called Procurement in the Internet Age - Current Practices and Emerging Trends. Essentially a survey of 80 technology-oriented companies, the paper proved to be a good guide to subsequent developments in E-procurement. It is a measure of how far we have come in less than two years that in their summary of Read More

Ariba Goes Direct To (And From) The Source


Ariba will extend the capabilities of its B2B Commerce Platform by providing capabilities for buyers and sellers of direct and indirect materials to negotiate, trade and collaborate.

murali from compuware  Goes Direct To (And From) The Source Ariba Goes Direct To (And From) The Source D. Geller - July 13, 2000 Event Summary eProcurement giant Ariba, Inc. (NASDAQ:ARBA) will acquire SupplierMarket.com, a company with expertise in Internet-based collaborative sourcing of direct and indirect materials. The purchase is for $580.8 million in stock. SupplierMarket.com had been expected to raise $100 million through a stock offering. Its initial valuation was to have been $412 million. SupplierMarket.com is a Read More

IQMS and IFS Going Strong (without Much Help from the Cloud)


These days when all the excitement seems to be coming from “social anything” and “cloud anything” gadgets, it is refreshing to see some tried-and-true enterprise resource planning (ERP) vendors doing very well in their much less exciting manufacturing realms. The two vendors in this instance are IQMS and IFS, and there are many similarities between them (other than the

murali from compuware  and IFS Going Strong (without Much Help from the Cloud) These days when all the excitement seems to be coming from “social anything” and “cloud anything” gadgets, it is refreshing to see some tried-and-true  enterprise resource planning (ERP)  vendors doing very well in their much less exciting manufacturing realms. The two vendors in this instance are IQMS and IFS , and there are many similarities between them (other than the superficial one that their names start with “I” and end Read More

New Updates from Peoplefluent


Talent management professionals may be interested in Peoplefluent's announcement today revealing newly released features that support talent development, training programs, and effective employee communication. The press release underlines a deeper integration between Peoplefluent Talent Management—performance management, career planning, leadership talent reviews, and succession planning—and

murali from compuware  Updates from Peoplefluent Talent management professionals may be interested in Peoplefluent's announcement today revealing newly released features that support talent development, training programs, and effective employee communication. The press release underlines a deeper integration between Peoplefluent Talent Management—performance management, career planning, leadership talent reviews, and succession planning—and Peoplefluent Learning Management. The two solutions were also enhanced with Read More

CyberPeepers from Korean Sites Peek at U.S. Networks


Numerous United States Internet sites are being bombarded by cyberpeepers from Korea. Whether or not these network scans constitute an attack depends upon whom you ask, and how far into your infrastructure they get.

murali from compuware  from Korean Sites Peek at U.S. Networks Event Summary In the past two weeks, a large number of United States Internet sites have reported an on-slaught of network probes or scans from the Republic of Korea. Security engineers and systems administrators have been spending a lot of time in the last few weeks asking each other, Why are we seeing so many scans from Korea. and, Who is scanning for what? There have been numerous speculations made about all the ubiquitous Korean network probes. Read More

Driving Optimal Performance from ERP Systems


Whether you’re about to embark on a new enterprise resource planning (ERP) initiative or you’re just looking for more value from your existing ERP solution, you must start with your business strategy and competitive advantage. When key business requirements are identified and validated, you can spot the process adjustments that make sense and support your business—and get better at whatever you’re good at. Find out more.

murali from compuware  Optimal Performance from ERP Systems Whether you’re about to embark on a new enterprise resource planning (ERP) initiative or you’re just looking for more value from your existing ERP solution, you must start with your business strategy and competitive advantage. When key business requirements are identified and validated, you can spot the process adjustments that make sense and support your business—and get better at whatever you’re good at. Find out more. Read More

Sustainability From a Roles Perspective: Reflections from DSCC 2010 (Day 2)


As Dassault Systèmes Customer Conference (DSCC) 2010 moved to day 2, use of the word “innovation” continued its popularity at various sessions. However, I’d like to refrain from using this hot keyword and move to “sustainability,” one of the outcomes of innovation, and discuss it from a role perspective. This thought was triggered by today’s ENOVIA Brand Overview session by Michel Tellier

murali from compuware  From a Roles Perspective: Reflections from DSCC 2010 (Day 2) As Dassault Systèmes Customer Conference (DSCC) 2010 moved to day 2, use of the word “innovation” continued its popularity at various sessions. However, I’d like to refrain from using this hot keyword and move to “sustainability,” one of the outcomes of innovation, and discuss it from a role perspective. This thought was triggered by today’s ENOVIA Brand Overview session by Michel Tellier, Chief Executive Officer, Read More

My Takeaway From ERE Expo 2010


I attended ERE Expo online by following the live stream, which by the way was really great, with no interruptions and good sound/video quality. In a way, I’m glad I couldn’t be there in person, since the conference was in Florida, the weather was great and the location was very close to the beach—following online from rainy Montreal allowed me to concentrate better. On the other hand, it seems

murali from compuware  Takeaway From ERE Expo 2010 I attended ERE Expo online by following the live stream, which by the way was really great, with no interruptions and good sound/video quality. In a way, I’m glad I couldn’t be there in person, since the conference was in Florida, the weather was great and the location was very close to the beach—following online from rainy Montreal allowed me to concentrate better. On the other hand, it seems that the networking was great and people really had fun attending. My Read More

The Lexicon of CRM - Part 1: From A to I


C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM.

murali from compuware  Lexicon of CRM - Part 1: From A to I The Lexicon of CRM Part 1: From A to I R. Garland - October 12, 2001 0 - A  360 degree view of the customer - A term used to describe the ability for virtually anyone in the company to know anything about the customer (products bought, support calls made, web site visits conducted, etc.). A complete, 306 degree view of customer information. 3G - Supposedly the ultimate wireless protocol technology that is already being used in areas outside of North America where Read More

Moving from the Calendar to the Clock


For automotive manufacturers and their suppliers, consumer demands are high and global competition is fierce. To compete successfully, manufacturers must meet expectations and still generate an acceptable profit margin. By using QAD’s Just-in-time (JIT) Sequencing process together with its Manufacturing Execution Workbench (MEW) tools, automotive manufacturers will have the foundation needed to meet these challenges.

murali from compuware  from the Calendar to the Clock For automotive manufacturers and their suppliers, consumer demands are high and global competition is fierce. To compete successfully, manufacturers must meet expectations and still generate an acceptable profit margin. By using QAD’s Just-in-time (JIT) Sequencing process together with its Manufacturing Execution Workbench (MEW) tools, automotive manufacturers will have the foundation needed to meet these challenges. Read More

New Chatter Mobile from Salesforce


Salesforce.com announced the new Salesforce Chatter Mobile, including options to edit records, view dashboards, and take business actions. The new actions in Chatter Mobile are fully customizable. Editing: Users can edit records (i.e. account and sales opportunity information, customer cases, marketing campaigns or any other type of information in Salesforce) in real time and from

murali from compuware  Chatter Mobile from Salesforce Salesforce.com  announced the new Salesforce Chatter Mobile , including options to edit records, view dashboards, and take business actions. The new actions in Chatter Mobile are fully customizable. Editing: Users can edit records (i.e. account and sales opportunity information, customer cases, marketing campaigns or any other type of information in Salesforce) in real time and from anywhere. Dashboards: Depending on the job they hold (i.e. customer support, Read More

SAP HANA: From Database to Platform


At the end of 2009, SAP launched SAP HANA, an in-memory, column-row based database management system with capabilities within both OLTP and OLAP environments. In June of 2012, SAP announced that HANA had become the fastest growing technology in the company’s history. In this report, TEC Senior BI and Data Management Analyst Jorge García gives an overview of the history, functionality, and benefits and challenges of SAP HANA, and explores SAP’s strategy for the product and its place in the in-memory processing product space.

murali from compuware  HANA: From Database to Platform At the end of 2009, SAP launched SAP HANA, an in-memory, column-row based database management system with capabilities within both OLTP and OLAP environments. In June of 2012, SAP announced that HANA had become the fastest growing technology in the company’s history. In this report, TEC Senior BI and Data Management Analyst Jorge García gives an overview of the history, functionality, and benefits and challenges of SAP HANA, and explores SAP’s strategy for the produc Read More