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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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I Want My Private Cloud
Although many organizations are considering reaping the benefits of a cloud computing platform, they have concerns with the handling of sensitive information on

my host site  Want My Private Cloud Although many organizations are considering reaping the benefits of a cloud computing platform, they have concerns with the handling of sensitive information on a public cloud platform. An alternate option is available, and it means having our own private cloud.   Introduction A few months ago, I had the opportunity to write an article on cloud computing titled A Tour of the Clouds , where I provided general descriptions of the basic concepts in this area. Since its publication,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, IT Infrastructure

The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.  

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Applying the Power of Social Networks to Customer Relationship Management


Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were in the traditional CRM process. The same techniques are also being used within the CRM industry itself to create a content-rich, social media environment for CRM professionals. Find out what these sweeping changes mean to businesses and CRM professionals alike, as TEC's director of research Wayne Thompson sits down with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm.

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Buyer’s Guide: Managed Hosting Services


Hosting a Web site in-house can be expensive, as it requires the necessary hardware and software and power and security precautions—not to mention the cost of bandwidth. To reduce costs and increase both security and performance, some companies are turning to “shared” solutions such as managed hosting and colocation. Before implementing one of these solutions, learn what your options are, and the questions to ask vendors.

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The Marriage of Virtual Machines, Software as a Service, and Cloud Computing


New technology, such as virtual machines and high-speed internet communication, is leading to wider remote application hosting. Here is a tutorial-level technical explanation of how it’s being driven

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Intelligent Manufacturing Systems: Beating the Odds, Mightily - Part 2


Part 1 of this blog series explained IQMS’ ebullience and growth despite a hostile and depressed environment, especially in manufacturing. IQMS attributes its continued success to its strategy of being the single source for virtually everything a target customer might need, including software development, sales and implementation services, training, and customer service and technical support

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Web-site Strategy for Organizations in the Corporate Services Industry


As marketing budgets shrink and companies in the corporate services industry aim to leverage their Web sites as less expensive alternatives to traditional marketing tools, Web-site strategy is becoming more important. Web-site strategy must focus on enhancing credibility, strengthening existing relationships, generating leads, and more. Get tips on how to create a Web-site strategy that will help you achieve these goals.

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ARMANINO McKENNA LLP


Armanino is synonymous with strategic advantage. Our unique on-site partner involvement also allows our clients to communicate with us in real-time without any difficulties or barriers. As a result, our ability to meet your needs around the clock is unrivaled in the industry.

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Where have all my marketing investments gone?


With ownership of customer interaction, sentiment, demographic, behavioral information, and more, marketers can lead the charge toward becoming truly customer-centric. This paper explains how marketing performance analytics can help marketers address and act on today’s pressures to optimally allocate marketing resources, quantify marketing returns, and demonstrate accountability to the business.

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Have You Ever Asked Yourself, 'Is My Company Experiencing a Sales Breakdown?'


No matter how strong or experienced you are as a sales professional, sales executive or smaller company CEO, if the infrastructure supporting your sales effort is not in place, achieving your revenue targets will be like attempting to climb Mt. Everest wearing running shoes.

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Rational Emphasizes Web Site Development Content Management


Web sites are very public, putting the brand and image of a company out there on the site for all to see. Companies need to be sure they have a firm grip on what website visitors see. Rational Software and Vignette Corp. have teamed up to provide a product to do just that.

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Why Reader Complaints May Be the Most Useful Part of Your Day


As managing editor for TEC’s white paper site, I receive a wide variety of reader comments, ranging from lost password requests to queries about white papers on particular (sometimes very particular) subjects. The other day I received this e-mail, titled “Meaningless White Papers”: “I don't appreciate seeing a good White Paper title and description, then finding out I need to

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