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Software Functionality Revealed in Detail
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 mysis amdocs as400


KANA Connect 2014—Morphing into Verint’s Engagement Vision: Part Two
In the second part of a two-part series about the KANA Connect 2014 conference, TEC's P.J. Jakovljevic takes a look at what has transpired since the KANA-Verint

mysis amdocs as400  Connect 2014—Morphing into Verint’s Engagement Vision: Part Two Part One of this blog series set the background on KANA ® Software, A Verint ® Company, and Verint Systems , two companies that merged in early 2014. KANA Connect 2014 was the first joint event by the two companies, which will in the future be subsumed by the annual Verint user conference.   Nancy Treaster, SVP of strategic operations at Verint, opened the KANA Connect 2014 event, which had the tagline “A New View,” meaning

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Ventyx-Utilities’ One-Stop-Shop Provider?


In 2012, there is still no such thing as a true “total solution provider” for energy and utility companies. These companies just have too many needs across the board that require robust industry-specific functionality and deep domain expertise for a single vendor to satisfy them all. But Ventyx, an ABB company, comes close to the mark. TEC principal analyst P.J. Jakovljevic discusses Ventyx’s strategy with its product marketing team.

mysis amdocs as400  Utilities’ One-Stop-Shop Provider? Back in 2008, Mihai Badescu discussed the dearth of software vendors and solutions that cover the needs of energy generation and transmission and distribution (T&D) companies. In 2012, there is still no such thing as a true “total solution provider” for energy and utility companies. These companies just have too many needs across the board that require robust industry-specific functionality and deep domain expertise for a single vendor to satisfy them all. Read More

Has KANA Gotten Its Mojo Back? - Part 2


Part 1 of this blog series presented the opportunity of service economy and associated complexity of providing consistently an experience of customer service excellence. The article then introduced KANA Software, a provider of Service Experience Management (SEM) solutions. Although KANA has focused on enabling superior customer service for its enterprise clients since being

mysis amdocs as400   Read More

Enterprise 21


TGI's Enterprise 21 ERP software offers a fully integrated software solution for wholesale distributors. Enterprise 21 ERP includes available-to-promise and capable-to-promise alerts and processes during order entry, which can help improve order line item fill rates, and reduce on-hand inventory carrying costs. In addition, Enterprise 21 includes fully integrated warehouse management (WM) functionality that completely enables radio-frequency (RF) and bar-code processes. Wholesale distributors can also leverage Enterprise 21 for procurement, inventory control, transportation management, financial management, pricing and promotions management (PPM), quality control, attributed inventory, quoting and conversion to orders, kitting and assembly, light manufacturing, landed costing, and customer relationship management (CRM).

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Pearl Software Inc


Pearl Software, Inc., based in Chester Springs, PA, has grown from a one-man software developer founded in 1996 to a company whose core products are sold through several industry leading distribution channels and strategic partnerships. Pearl Software's Internet Management products are targeted to the business, education and consumer sectors. IDC projects the Internet Access Control Market to grow to $1.5 billion by 2005. Pearl Software provides network-enabled products to the growing Internet user community. It is company's primary goal to help the Internet grow as a commercial, educational and entertaining medium while providing a realistic means to protect the safety and privacy of those accessing it. Pearl Software's key patent pending-products include company's leading Internet Management products, Pearl Echo and Cyber Snoop Desktop.

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(Forgotten) CRM and ERP Kingdoms in the Making?


Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona Enterprise CRM. Read this comprehensive analysis of Consona Enterprise CRM to find out what lies ahead for this flagship product.

mysis amdocs as400  Forgotten) CRM and ERP Kingdoms in the Making? Late in 2003, Battery Ventures VI L.P. acquired Made2Manage Systems , a former public enterprise resource planning (ERP) software and services company for small and mid-market discrete manufacturers, for roughly $30 million (USD) cash (thereby making it private). Reaction in the market, for the most part, was a collective “so what!?” And justly so. At the time of such blockbuster mergers as PeopleSoft-JD Edwards or SSA Global-Baan (well before Oracle and Read More

SAS: Striving to Sustain Leadership


SAS Institute has been successful, moving beyond a business intelligence. Lately, it has lately focused on sustaining its technology leadership, expanding in some vertical markets, and becoming more attentive to the low-end market.

mysis amdocs as400  Striving to Sustain Leadership SAS' Profile SAS Institute is a privately-owned Cary, North Carolina-based (US) provider of business analytics, which operates through 200 offices across 100 countries in North America, Europe, Asia Pacific, Latin America, and Africa. It employs nearly 10,000 people and has recorded revenues of over $1.5 billion (USD) in 2004, which was an increase of about 14 percent over 2003. SAS believes it is uniquely positioned to provide companies with a suite of software products Read More

IBM Server Line Redrawn


IBM has continued its renaming binge, moving from PCs to servers.

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Case Study: Mohawk Papers


At Mohawk Fine Papers, a new Web-based enterprise asset management (EAM) system replaced a maintenance management system (MMS) to provide efficiencies for paper-making and converting equipment. Since implementing the new EAM, Mohawk has standardized its maintenance processes, streamlined work order flow, automated business rules, and achieved more detailed tracking of assets. Learn more about the EAM software’s modules.

mysis amdocs as400  eam system implementation,eam system selection,approach eam systems,optimize eam system,eam system administrator,eam systems maintenance Read More

SSA Acquires MAX Hoping To Leap From Its MIN


In order to return from oblivion SSA continues with more decisive moves to put itself back on the global enterprise applications map. Renaming itself as SSA Global Technologies (SSA GT) was one of the moves. It has recently acquired MAX International, a move to expand its offerings into the small and medium enterprise market. Will the market witness another Baan-like resurrection of a fallen ERP vendor?

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SSA Announces New Chairman/CEO in a Bid to Stop Its Agony


System Software Associates, Inc. (SSA), announced on September 14 that its Board of Directors has named Robert R. Carpenter, a highly-experienced executive in the technology services sector, as Chief Executive Officer and Chairman of the Board of Directors. In naming Mr. Carpenter, the Board has completed an extensive search process for the retiring Chairman and Chief Executive Officer, Mr. William M. Stuek. Mr. Stuek commented that "Bob Carpenter is an outstanding choice to lead the continued transition of the Company and its drive to profitability."

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Jobscope Enterprise Edition Is Now a TEC Certified ERP ETO Solution


Technology Evaluation Centers (TEC) is pleased to announce that Jobscope Enterprise Edition (JEE) is now TEC Certified for enterprise resource planning engineer-to-order (ERP ETO) solutions under TEC’s Enterprise Resource Planning (ERP) Evaluation Center. To obtain TEC certification, Jobscope completed TEC’s detailed research questionnaire and went through a formal comprehensive demonstration of

mysis amdocs as400   Read More

Improving and Expanding: The Road Ahead for a Drop-ship Facilitator


CommerceHub may be destined for leadership in collaborative planning, forecasting, and replenishment; trade promotions; new product design and introduction; sourcing and procurement; and so on. But given its current size and low global brand recognition, it is not there yet.

mysis amdocs as400  and Expanding: The Road Ahead for a Drop-ship Facilitator Recent Developments The year 2005 marked several major customer wins for CommerceHub ( http://www.commercehub.com ), an Albany, New York (US)-based provider of hosted supplier integration and order management services for multichannel retailers. CommerceHub's hosted platform provides one single, universal hub- or bus-like connection between a retailer's business and all its distributors, suppliers, and manufacturers. By providing a single p Read More

J.D. Edwards Saved By SCM, Narrowly, And Only For Now


On March 5, J.D. Edwards reported financial results for Q1 2001. Although the company posted a symbolic profit, the revenue decline begs the question why the company seems to be in a doldrums at the same time when its competitors seem to be upbeat.

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War Looms in the On-demand CRM Market (and Beyond)-But Will You Profit from It?


Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft war?

mysis amdocs as400  Looms in the On-demand CRM Market (and Beyond)-But Will You Profit from It? Salesforce.com: On-demand in Demand Salesforce.com (NYSE: CRM), sometimes informally referred to as SFDC, has come a long way since introducing its on-demand customer relationship management (CRM) service in February 2000. One of the keys to its success was its self-described guiding design principles for Salesforce.com's software as a service (SaaS)—see What Is Software as a Service? ), which will be referred to as service Read More