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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 n part 10

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Software Test Tools

Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools knowledge base provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor.  

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The Lexicon of CRM - Part 2: From J to Q


C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM.

n part 10  (VoIP), and live chat. N   Natural Language Search - This is a type of search against a knowledgebase or database that allows the user to ask questions in a natural way; i.e., as if they were asking a real-live person the question, as opposed to restricting their input to some less intuitive method such as keyword searches with Boolean (and/or) options. An example of a natural language question might be: Why is it that when I am using my computer, at various times the keyboard input freezes, and I am Read More

Sage Analyst Day 2011: Not your Older Brother’s Sage - Part 3


Part 1 of this series analyzed the transformative events during the last few years at Sage Group, Plc (LSE: SGE) and its Sage North America subsidiary. These changes have led to its analyst day in Boston in February 2011, where Sage took a giant leap towards clarifying its position in the market. The analyst day started with Sage Group’s CEO Guy Berruyer’s and the outgoing Sage

n part 10  Dennis Howlett . I n his blog post, Denis Pombriant believes that a further advantage of this tool for Sage is that it opens up a line of communication between the vendor and the end customer that is not filtered through the partner . While this can be a delicate matter (of circumventing the partner), as long as the services provided are not competitive, there should be no objection by either party (customer and/or partner). Moreover, the direct line of communication provides Sage with the ability to Read More

Merger Mania At Its Extremes Part 2: Challenges & User Recommendations


While the merger is justifiable it does not provide the new entity with much room for mistakes. SynQuest also needs to quickly figure out the best combination of its disparate products and technologies and articulate a clear and assuring message to the market that it can deliver a strategy for the planning, executing, and adaptive management of supply chains in a foreseeable future.

n part 10  Mania At Its Extremes Part 2: Challenges & User Recommendations Merger Mania At Its Extremes Part 2: Challenges & User Recommendations P.J. Jakovljevic - October 10, 2002 Combined Value Proposition At the beginning of September, to address the market demand for solutions that enable greater supply chain agility (in terms of visibility and event management) and bottom line impact, SynQuest, Inc. (NASDAQ/SC: SYNQ), a provider of supply chain planning (SCP) solutions, and two privately held supply chain Read More

Mega-Vendors Warming Up to the Cloud - Part 4


Part 1 of this blog series depicted the three evolutionary phases (or waves) of software as a service (SaaS) and cloud computing adoption. The post ended with some glimpses into the future and the likely implications for SaaS users. Part 2 then explored the apparent opportunities and accompanying challenges (and painstaking soul-searching exercises) that SaaS aspirants face in their endeavors

n part 10  going from 1 to N on-demand customers (tenants). Information security and compliance : ensuring that data and applications are accessed only by those who need to know. UI flexibility : being able to easily use the UI technologies that meet the needs of the customer. Personalization : ensuring that the application looks exactly as the tenant and end-user want. Integration : the ability to easily integrate with any other application by supporting all relevant standards Operational excellence : being Read More

Outsourcing Security Part 2: Measuring the Cost


Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact of such a decision.

n part 10  Security Part 2: Measuring the Cost Introduction For organizations of all sizes, outsourcing security is becoming an increasingly attractive method for maintaining a strong security posture. In fact, outsourced security is the fastest growing segment of the information security services market, according to a recent Gartner Dataquest study. Often, the decision to outsource security is based on cost: Can the company effectively outsource or co-source security management functions while still Read More

Top 10 SIEM Implementer’s Checklist: Operationalizing Information Security


This e-book lists 10 best practices for successful security information and event management (SIEM) implementation. These best practices are intended to help enterprises optimize their resources and accelerate their return on investment (ROI).

An organization may need to streamline incident response, automate audit and compliance processes, better manage security and business risks, or build out a deployed SIEM. This document presents process, metrics, and technology considerations relative to SIEM implementation and security operations.

Some of the best practice topics covered in the white paper include malware control, boundary defenses, compliance and audit data requirements, and network and host defenses.

n part 10  10 SIEM Implementer’s Checklist: Operationalizing Information Security This e-book lists 10 best practices for successful security information and event management (SIEM) implementation. These best practices are intended to help enterprises optimize their resources and accelerate their return on investment (ROI). An organization may need to streamline incident response, automate audit and compliance processes, better manage security and business risks, or build out a deployed SIEM. This document Read More

Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 3


In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular, my initial reaction to Salesforce Chatter (a.k.a. Collaboration Cloud) was tepid when it was introduced at the Dreamforce 2009 conference. However, a few months have passed and this period has helped salesforce.com craft the much clearer

n part 10  as a beta site. Namely, for one, as mentioned in Part 2, this is not a public social site , i.e., all of the internal open-ended collaborative discussions stay within salesforce.com. In addition, no one can put a picture of their kid, pet, or simpsonized caricature on their profile (it has to be a decent picture of you). You can only update your status with a business-related matter (i.e., pursuing that opportunity, having that issue, presenting at that event, etc.) and not talking about asinine stuff Read More

The Wizardry of Business Process Management - Part 3


Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts and parcels, and the software category’s value proposition. At the end of the article, I mentioned my recent attendance of a witty presentation that attempted to explain the essence of BPM via some humor and metaphor of the classic “Wizard of Oz” movie. Namely, on March 23, 2009,

n part 10  Wizardry of Business Process Management - Part 3 Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM''s) necessary parts and parcels, and the software category’s value proposition . At the end of the article, I mentioned my recent attendance of a witty presentation that attempted to explain the essence of BPM via some humor and metaphor of the classic “Wizard of Oz” movie. Namely, on March 23, 2009, Alan Trefler, Pegasystems ’ founder and CEO, gave Read More

10 Strategies for Choosing a Mid-Market ERP Solution


Find out in 10 strategies for choosing a mid-market ERP solution.

n part 10  Strategies for Choosing a Mid-Market ERP Solution Are you a midsized company looking for an enterprise resource planning (ERP) solution? Now''s a great time to buy. Not only are the traditional mid-market ERP vendors hungry for your business, but so are the big players. Top-tier ERP vendors like SAP, Oracle, and Microsoft are chasing midsized buyers like never before. And everyone''s willing to compete to make you their customer. So how do you make the most of this information? Find out in 10 Strategies Read More

The Wizardry of Business Process Management: Part 5


Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing focus on Pegasystems (also known as Pega) as one of the leading BPM suite providers. Part 2, Part 3, and Part 4 then analyzed in depth a number of the vendor’s “BPM secret sauce” ingredients. Pega is one of the leading vendors in the

n part 10  Wizardry of Business Process Management: Part 5 Part 1 of this blog series  started a lengthy discussion about the value proposition and parts-and-parcels of  business process management (BPM ), with an ensuing focus on  Pegasystems (also known as Pega ) as one of the leading BPM suite providers.  Part 2 ,  Part 3 , and  Part 4  then analyzed in depth a number of the vendor’s “BPM secret sauce” ingredients. Pega is one of the leading vendors in the overall BPM software market (it has been Read More

Mega-Vendors Warming Up to the Cloud - Part 3


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n part 10  Vendors Warming Up to the Cloud - Part 3 Part 1 of this blog series  depicted the three evolutionary phases (or waves) of  software as a service (SaaS ) and the adoption of cloud computing . The post ended with some glimpses into the future and likely implications for SaaS users. Part 2 then explored the apparent opportunities and accompanying challenges  (and painstaking soul-searching exercises) that SaaS aspirants face in their endeavors. Some concrete examples of vendors and their new Read More

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Find out in the white paper 10 strategies for choosing the right ERP solution. here you'll learn how to take advantage of the fierce competition for the midmarket ERP buyerincluding tips on squeezing the best deal from a vendor, and advice on how to roll out your new ERP solution quickly.

n part 10  Questions to Ask Before You Buy ERP If you''re a midsized company looking for an ERP solution, you''re in a great position: today everyone''s chasing your business.. It''s not just the traditional midmarket ERP vendors who are anxious to cut a deal with you: so are the top-tier vendors who have moved down-market—the big guys like Oracle, Microsoft, and SAP. So how do you best capitalize on the fact that dozens of vendors from two different tiers are hot to sell you their ERP software? Find out in the Read More

A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial


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n part 10  for differentiation) As a noted in part 1, most IT selection tools on the web contain only features and functions criteria. For many complex decisions, this can be inadequate. After selecting the PDA KB, you will be placed in a window entitled Summary . There are four sections to this window. On the left side is the decision hierarchy - in fact the value tree of criteria. The top three criteria are Features , PDA Configuration , and Other Product and Manufacturing Considerations , and these Read More

Epicor ERP 10


Epicor ERP version 10 provides a blend of rich global functionality built on agile technology and eliminates complexity to make enterprise resource planning (ERP) easier to use, more collaborative, and more responsive. Guided by the needs of today’s users, Epicor ERP offers a streamlined experience across multiple devices and expanded deployment options. 

n part 10  ERP 10 Epicor ERP version 10 provides a blend of rich global functionality built on agile technology and eliminates complexity to make enterprise resource planning (ERP) easier to use, more collaborative, and more responsive. Guided by the needs of today’s users, Epicor ERP offers a streamlined experience across multiple devices and expanded deployment options. Read More

Taming the SOA Beast - Part 2


Part 1 of this blog topic introduced the notion of how complex and tricky it can be to manage and govern enterprise applications' service oriented architecture (SOA). That blog post also tackled Progress Software’s recent acquisition of Mindreef in order to round out its SOA governance solution for distributed information technology (IT) environments. Mindreef joined the Progress Actional SOA

n part 10  the SOA Beast - Part 2 Part 1 of this blog topic introduced the notion of how complex and tricky it can be to manage and govern enterprise applications'' service oriented architecture (SOA). That blog post also tackled Progress Software ’s recent acquisition of Mindreef in order to round out its SOA governance solution for distributed information technology (IT) environments. Mindreef joined the Progress Actional SOA Management product family that provides policy-based visibility, security, and co Read More