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The Lexicon of CRM - Part 2: From J to Q
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for

n part 10  (VoIP), and live chat. N   Natural Language Search - This is a type of search against a knowledgebase or database that allows the user to ask questions in a natural way; i.e., as if they were asking a real-live person the question, as opposed to restricting their input to some less intuitive method such as keyword searches with Boolean (and/or) options. An example of a natural language question might be: Why is it that when I am using my computer, at various times the keyboard input freezes, and I am Read More...
Are Spend Management (or SRM) Apps Suited for the Mid-market? - Part 2
Part 1 of this blog series introduced common supply chain challenges and resulting spend management opportunities for companies of all sizes. The article then

n part 10  th highest bid (where n = the number of units for sale) is above the reservation price and whether the seller uses the all-or-none option. A discriminatory price auction  is quite similar to the uniform price event, except that all winners pay exactly what they bid. Higher bidders buy the first available items. A first-price sealed-bid (FPSB) auction is an event (either forward or reverse) where the bids (or quotations in reverse events) are hidden from everyone during the bidding process (until the Read More...
Merger Mania At Its Extremes Part 2: Challenges & User Recommendations
While the merger is justifiable it does not provide the new entity with much room for mistakes. SynQuest also needs to quickly figure out the best combination

n part 10  Mania At Its Extremes Part 2: Challenges & User Recommendations Merger Mania At Its Extremes Part 2: Challenges & User Recommendations P.J. Jakovljevic - October 10, 2002 Combined Value Proposition At the beginning of September, to address the market demand for solutions that enable greater supply chain agility (in terms of visibility and event management) and bottom line impact, SynQuest, Inc. (NASDAQ/SC: SYNQ), a provider of supply chain planning (SCP) solutions, and two privately held supply chain Read More...
Outsourcing Security Part 2: Measuring the Cost
Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact of such a decision.

n part 10  Security Part 2: Measuring the Cost Introduction For organizations of all sizes, outsourcing security is becoming an increasingly attractive method for maintaining a strong security posture. In fact, outsourced security is the fastest growing segment of the information security services market, according to a recent Gartner Dataquest study. Often, the decision to outsource security is based on cost: Can the company effectively outsource or co-source security management functions while still Read More...
BigMachines: Getting Bigger and Better - Part II
Part I of this blog post series talked about my encounter with BigMachines, a provider of slick software-as-a-service (SaaS) configure, price, and quote (CPQ

n part 10  renowned hosting providers. I n mid-2008 BigMachines also passed a rigorous audit for the SAS 70 Type II certification , which is generally a very big concern for global enterprises. While some competitors with much more longevity in the market, such as  Cincom Systems’ Acquire ,  Selectica Configuration Platform ,  Versata SalesBuilder (and Trilogy ) , or  FPX’s Firepond CPQ  might claim support for multiple currencies and more languages (all done in one step and with no separate local price Read More...
10 Ways to Sell Upper Management on a Network Upgrade
The secret is to make a strong business case and you''ll learn how in 10 Ways to Sell Upper Management on a Network Upgrade.

n part 10  Ways to Sell Upper Management on a Network Upgrade You know your company needs a new LAN (local area network). But how do you get upper management to approve the purchase? The secret is to make a strong business case—and you''ll learn how in 10 Ways to Sell Upper Management on a Network Upgrade . From return on investment (ROI), to increased employee productivity, to reduced power consumption and increased network reliability, you''ll learn about the 10 most compelling reasons your company should cut a Read More...
10 Questions to Ask Before You Buy ERP
Find out in the white paper 10 strategies for choosing the right ERP solution. here you''ll learn how to take advantage of the fierce competition for the

n part 10  Questions to Ask Before You Buy ERP If you''re a midsized company looking for an ERP solution, you''re in a great position: today everyone''s chasing your business.. It''s not just the traditional midmarket ERP vendors who are anxious to cut a deal with you: so are the top-tier vendors who have moved down-market—the big guys like Oracle, Microsoft, and SAP. So how do you best capitalize on the fact that dozens of vendors from two different tiers are hot to sell you their ERP software? Find out in the Read More...
N-able Technologies Inc.
In May 2013, SolarWinds acquired N-able Technologies enhancing its remote monitoring and management (RMM) offerings and adding MSP service automation to the

n part 10  able Technologies Inc. In May 2013, SolarWinds acquired N-able Technologies enhancing its remote monitoring and management (RMM) offerings and adding MSP service automation to the range of IT management challenges that the company works to address for the IT community. Read More...
10 Strategies for Choosing a Midmarket ERP Solution
Find out in 10 Strategies for Choosing a Midmarket ERP Solution.

n part 10  Strategies for Choosing a Midmarket ERP Solution 10 Strategies for Choosing a Midmarket ERP Solution There''s never been a better time to be in the market for an enterprise resource planning (ERP) system. ERP vendors are going all out for your business. Even tier-1 giants like Oracle, Microsoft, and SAP are aggressively marketing ERP solutions to midsized and smaller companies. But what strategies should you employ to get the most for your dollars? Find out in 10 Strategies for Choosing a Midmarket ERP Read More...
Compare Leading CRM Software or Process ERP Solutions -- in 10 Minutes or Less
How can we provide you with an accurate. CRM software comparison or an accurate process enterprise resource planning software comparison in 10 min...

n part 10  Leading CRM Software or Process ERP Solutions -- in 10 Minutes or Less How can we provide you with an accurate CRM software comparison or an accurate process enterprise resource planning (ERP) software comparison in 10 minutes or less? Simple. We poll the leading CRM / leading process ERP vendors on how well their solutions support the full range of CRM / process ERP features and functions. After verification, we load their responses into our online decision support system (DSS).* This means you Read More...
Exact Macola 10 ERP Is Here
Exact announces the advent of Exact Macola 10, an enterprise resource planning (ERP) software for small and medium manufacturing and distribution businesses.

n part 10  Here Exact , a leading provider of enterprise resource planning (ERP) software solutions for small to medium businesses (SMBs), recently announced the general availability of Exact Macola 10 . This new product introduction marks a significant milestone for the company, which has designed, developed, and launched the solution in just 14 months since the appointment of new Exact Macola Managing Director Alison Forsythe. In an effort to reinvigorate the trusted Exact Macola product brand, founded in 1971, Read More...
10 Steps to Software Validation
Software validation is required by any company covered by the US Food, Drug and Cosmetic Act and 21 CFR Parts 210 & 211. Many small to midsize companies see

n part 10  Steps to Software Validation Software validation is required by any company covered by the US Food, Drug and Cosmetic Act and 21 CFR Parts 210 & 211. Many small to midsize companies see this as an overwhelming task, but when approached in a logical manner, it doesn''t have to be. This white paper will guide you through ten steps in making your validation run more smoothly and successfully. Read More...
JDA FOCUS 2010 Impressions - Part 2
Part 1 of this blog series talked about my attendance of the JDA FOCUS 2010 conference on the heels of the recent merger between JDA Software (NASDAQ: JDAS) and

n part 10  FOCUS 2010 Impressions - Part 2 Part 1 of this blog series  talked about my attendance of  the JDA FOCUS 2010 conference  on the  heels of the recent merger between JDA Software  (NASDAQ: JDAS) and i2 Technologies . The article first discussed the different geneses and cultures of the two merging parties. One major outcome of the conference was JDA’s unveiled plan to converge most of its existing and acquired product sets. To that end, JDA pledged several key commitments to its customers, Read More...

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