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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 n part 10

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Software Test Tools

Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools knowledge base provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor.  

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Documents related to » n part 10

The Lexicon of CRM - Part 2: From J to Q


C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM.

n part 10  (VoIP), and live chat. N   Natural Language Search - This is a type of search against a knowledgebase or database that allows the user to ask questions in a natural way; i.e., as if they were asking a real-live person the question, as opposed to restricting their input to some less intuitive method such as keyword searches with Boolean (and/or) options. An example of a natural language question might be: Why is it that when I am using my computer, at various times the keyboard input freezes, and I am Read More

Merger Mania At Its Extremes Part 2: Challenges & User Recommendations


While the merger is justifiable it does not provide the new entity with much room for mistakes. SynQuest also needs to quickly figure out the best combination of its disparate products and technologies and articulate a clear and assuring message to the market that it can deliver a strategy for the planning, executing, and adaptive management of supply chains in a foreseeable future.

n part 10  Mania At Its Extremes Part 2: Challenges & User Recommendations Merger Mania At Its Extremes Part 2: Challenges & User Recommendations P.J. Jakovljevic - October 10, 2002 Combined Value Proposition At the beginning of September, to address the market demand for solutions that enable greater supply chain agility (in terms of visibility and event management) and bottom line impact, SynQuest, Inc. (NASDAQ/SC: SYNQ), a provider of supply chain planning (SCP) solutions, and two privately held supply chain Read More

Sage Analyst Day 2011: Not your Older Brother’s Sage - Part 3


Part 1 of this series analyzed the transformative events during the last few years at Sage Group, Plc (LSE: SGE) and its Sage North America subsidiary. These changes have led to its analyst day in Boston in February 2011, where Sage took a giant leap towards clarifying its position in the market. The analyst day started with Sage Group’s CEO Guy Berruyer’s and the outgoing Sage

n part 10  Dennis Howlett . I n his blog post, Denis Pombriant believes that a further advantage of this tool for Sage is that it opens up a line of communication between the vendor and the end customer that is not filtered through the partner . While this can be a delicate matter (of circumventing the partner), as long as the services provided are not competitive, there should be no objection by either party (customer and/or partner). Moreover, the direct line of communication provides Sage with the ability to Read More

Outsourcing Security Part 2: Measuring the Cost


Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact of such a decision.

n part 10  Security Part 2: Measuring the Cost Introduction For organizations of all sizes, outsourcing security is becoming an increasingly attractive method for maintaining a strong security posture. In fact, outsourced security is the fastest growing segment of the information security services market, according to a recent Gartner Dataquest study. Often, the decision to outsource security is based on cost: Can the company effectively outsource or co-source security management functions while still Read More

BigMachines: Getting Bigger and Better - Part II


Part I of this blog post series talked about my encounter with BigMachines, a provider of slick software-as-a-service (SaaS) configure, price, and quote (CPQ)/quote-to-order (Q2O) solutions during my recent attendance of Gartner’s CRM Summit in Scottsdale, Arizona (US). Prior to analyzing recent events at BigMachines, Part I explained the general value proposition of on-demand Q2O and CPQ software

n part 10  renowned hosting providers. I n mid-2008 BigMachines also passed a rigorous audit for the SAS 70 Type II certification , which is generally a very big concern for global enterprises. While some competitors with much more longevity in the market, such as  Cincom Systems’ Acquire ,  Selectica Configuration Platform ,  Versata SalesBuilder (and Trilogy ) , or  FPX’s Firepond CPQ  might claim support for multiple currencies and more languages (all done in one step and with no separate local price Read More

A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial


This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities of Knowledge Based Selection Methods and Tools. These tools, integrated with business decision making procedures, can arguably reduce selection risk and improve chances for success in IT projects. Given the appalling rate of IT project failures, selection can potentially help reduce risk in some 30% of cases, with an associated estimated cost of about $30B annually to industry according to some sources. In this tutorial, we illustrate a number of the procedures for rapid decision processing through the real-life selection of a PDA device. The process gave confidence to the argument to wait for the solution, while weighing risk against return.

n part 10  for differentiation) As a noted in part 1, most IT selection tools on the web contain only features and functions criteria. For many complex decisions, this can be inadequate. After selecting the PDA KB, you will be placed in a window entitled Summary . There are four sections to this window. On the left side is the decision hierarchy - in fact the value tree of criteria. The top three criteria are Features , PDA Configuration , and Other Product and Manufacturing Considerations , and these Read More

Epicor ERP Version 10 Is Now TEC Certified


Epicor ERP version 10 is now TEC certified in the ERP and financials solution spaces. Epicor ERP software is an enterprise-wide solution that is capable of supporting medium and larger businesses in functionality and scalability while remaining user friendly, with a logic that even relatively inexperienced ERP software users can easily comprehend. Read more in this blog post about the Epicor ERP 10 certification from TEC's Aleksey Osintsev.

n part 10  ERP Version 10 Is Now TEC Certified TEC is pleased to announce that Epicor ERP version 10 is now TEC certified in the ERP solution space, for discrete manufacturing, mixed-mode manufacturing, engineering-to-order (ETO) manufacturing, small to medium business (SMB) manufacturing, distribution, and small business software (SBS), as well as for financial packages. Epicor has been in the enterprise software market since 1972. The company’s strategy of offering businesses a full-range solution and incre Read More

The Lexicon of CRM - Part 3: From R to Z


CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

n part 10  Lexicon of CRM - Part 3: From R to Z The Lexicon of CRM Part 3: From R to Z R. Garland - November 2, 2001 The Lexicon is divided into three parts, this being the second of three. This third section covers the alphabet from R to Z. For A to I, see Part One . For J to Q, see Part Two . R  RDBMS - Relational DataBase Management System . The typical, standard database, with both data models, data definitions, and data storage capabilities. Examples include Oracle''s 9i database, Microsoft''s SQLServer 2000, Read More

Coupa 10 Heralds Sourcing for the Masses


Coupa Software, a provider of cloud-based spend optimization solutions for finance, recently announced the release of Coupa 10. The new release features an entirely new sourcing application designed to bring sourcing to the masses by intelligently guiding users to select the best sourcing opportunities to save money based on real-time analysis of their current spend. It further enhances the

n part 10  10 Heralds Sourcing for the Masses Coupa Software , a provider of cloud-based spend optimization solutions for finance, recently announced the  release of Coupa 10 . The new release features an entirely new sourcing application designed to bring sourcing to the masses by intelligently guiding users to select the best sourcing opportunities to save money based on real-time analysis of their current spend. It further enhances the capabilities of Coupa’s suite of organic cloud-based procurement Read More

Grape Escape 2013: Customer Value a Priority for Both SYSPRO and UNIT4-Part 2


This is part 2 of a 2-part blog post on Grape Escape 2013, with my analyst take on the announcements and conversations with UNIT4 at the recent analyst event in Boston. UNIT4 Representing UNIT4 at the event were two top managers: regular attendee Ton Dobbe, the company’s vice president of product marketing, and Anwen Robinson, managing director in UK and Ireland, who was invited to share

n part 10  Priority for Both SYSPRO and UNIT4-Part 2 This is part 2 of a 2-part blog post on Grape Escape 2013, with my analyst take on the announcements and conversations with UNIT4 at the recent analyst event in Boston. UNIT4 Representing UNIT4 at the event were two top managers: regular attendee Ton Dobbe, the company’s vice president of product marketing, and Anwen Robinson, managing director in UK and Ireland, who was invited to share some of UNIT4’s news in that region with analysts. Similarly to the Read More

Social ERP Emerges, Transforms the Way People Work (Part 2)


In part one of this series, we looked at how and why social media capabilities are impacting enterprise resource planning (ERP) solutions. We looked at the benefits of social media in ERP, social capabilities and features, and also pointed out that user adoption and corporate governance must be considered when rolling out these tools. This second post provides an in-depth look at the different approaches major ERP vendors have taken to integrate social capabilities into their ERP systems and provides some tips for users looking for a social ERP system.

n part 10  do your work, it needs to be part of your business processes to drive business results, and it needs to be one foundation for all social collaboration across your business and processes.   That one foundation for social at SAP is Jam. In the past year alone, there have been four major releases of the SAP Jam product. SAP is definitely putting the pedal to the metal when it comes to not only a social media strategy, but also social media execution.   Oracle— The Oracle Social Network (OSN) is the Read More

UNIT4: The (Largely) Untold Story - Part 3


Part 1 of this blog post series started with my invitation by UNIT4 (formerly Unit 4 Agresso), the second largest business applications provider in continental Europe, to attend its UK 2010 users conference. Frankly, I was a bit skeptical about what new and exciting I might see and hear about at this event in light of the vendor’s analyst tour in Boston in late 2009. The

n part 10  The (Largely) Untold Story - Part 3 Part 1 of this blog post series  started with my invitation by  UNIT4 (formerly Unit 4 Agresso ), the second largest business applications provider in continental Europe , to attend its  UK 2010 users conference . Frankly, I was a bit skeptical about what new and exciting I might see and hear about at this event in light of the vendor’s analyst tour in Boston in late 2009. The post then discussed the recent development that preceded both the UK user Read More

Pricing Management in a Down Economy -- Part 2


Part 1 of this blog series expanded on some of TEC's earlier articles about companies' need for better pricing management and optimization practices. It also introduced the FUD (fear, uncertainty @ doubt) notion about how appropriate these solutions might be in a down market. It appeared that at least the service sector (including spare parts pricing) remains largely impervious to the economic

n part 10  Management in a Down Economy -- Part 2 Part 1 of this blog series expanded on some of TEC ''s earlier articles about companies'' need for better pricing management and optimization practices. It also introduced the FUD (fear, uncertainty & doubt) notion about how appropriate these solutions might be in a down market. It appeared that at least the service sector (including spare parts pricing) remains largely impervious to the economic climate (if not even bolstered by a downturn). So, What''s in Store Read More