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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 n part 10

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Software Test Tools

Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools knowledge base provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor.  

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Documents related to » n part 10

The Lexicon of CRM - Part 2: From J to Q


C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM.

n part 10  (VoIP), and live chat. N   Natural Language Search - This is a type of search against a knowledgebase or database that allows the user to ask questions in a natural way; i.e., as if they were asking a real-live person the question, as opposed to restricting their input to some less intuitive method such as keyword searches with Boolean (and/or) options. An example of a natural language question might be: Why is it that when I am using my computer, at various times the keyboard input freezes, and I am Read More

Are Spend Management (or SRM) Apps Suited for the Mid-market? - Part 2


Part 1 of this blog series introduced common supply chain challenges and resulting spend management opportunities for companies of all sizes. The article then went into the philosophical and functional differences (if any) between the “spend management” and "supplier relationship management (SRM)" monikers. Further discussion was about what exact functional parts of this software category small

n part 10  th highest bid (where n = the number of units for sale) is above the reservation price and whether the seller uses the all-or-none option. A discriminatory price auction  is quite similar to the uniform price event, except that all winners pay exactly what they bid. Higher bidders buy the first available items. A first-price sealed-bid (FPSB) auction is an event (either forward or reverse) where the bids (or quotations in reverse events) are hidden from everyone during the bidding process (until the Read More

Mega-Vendors Warming Up to the Cloud - Part 4


Part 1 of this blog series depicted the three evolutionary phases (or waves) of software as a service (SaaS) and cloud computing adoption. The post ended with some glimpses into the future and the likely implications for SaaS users. Part 2 then explored the apparent opportunities and accompanying challenges (and painstaking soul-searching exercises) that SaaS aspirants face in their endeavors

n part 10  going from 1 to N on-demand customers (tenants). Information security and compliance : ensuring that data and applications are accessed only by those who need to know. UI flexibility : being able to easily use the UI technologies that meet the needs of the customer. Personalization : ensuring that the application looks exactly as the tenant and end-user want. Integration : the ability to easily integrate with any other application by supporting all relevant standards Operational excellence : being Read More

Sage Analyst Day 2011: Not your Older Brother’s Sage - Part 3


Part 1 of this series analyzed the transformative events during the last few years at Sage Group, Plc (LSE: SGE) and its Sage North America subsidiary. These changes have led to its analyst day in Boston in February 2011, where Sage took a giant leap towards clarifying its position in the market. The analyst day started with Sage Group’s CEO Guy Berruyer’s and the outgoing Sage

n part 10  Dennis Howlett . I n his blog post, Denis Pombriant believes that a further advantage of this tool for Sage is that it opens up a line of communication between the vendor and the end customer that is not filtered through the partner . While this can be a delicate matter (of circumventing the partner), as long as the services provided are not competitive, there should be no objection by either party (customer and/or partner). Moreover, the direct line of communication provides Sage with the ability to Read More

BigMachines: Getting Bigger and Better - Part II


Part I of this blog post series talked about my encounter with BigMachines, a provider of slick software-as-a-service (SaaS) configure, price, and quote (CPQ)/quote-to-order (Q2O) solutions during my recent attendance of Gartner’s CRM Summit in Scottsdale, Arizona (US). Prior to analyzing recent events at BigMachines, Part I explained the general value proposition of on-demand Q2O and CPQ software

n part 10  renowned hosting providers. I n mid-2008 BigMachines also passed a rigorous audit for the SAS 70 Type II certification , which is generally a very big concern for global enterprises. While some competitors with much more longevity in the market, such as  Cincom Systems’ Acquire ,  Selectica Configuration Platform ,  Versata SalesBuilder (and Trilogy ) , or  FPX’s Firepond CPQ  might claim support for multiple currencies and more languages (all done in one step and with no separate local price Read More

Nothing Succeeds Like Success(Factors) - Part 3


Part 1 of this series introduced SuccessFactors, a public provider of software as a service (SaaS) talent management solutions. The article first analyzed the vendor’s evolution from its traditional People Performance realm to the seemingly more opportune Business Execution (BizX) province. Then the article talked about SuccessFactors’ diverse product editions (tailored to

n part 10  Succeeds Like Success(Factors) - Part 3 Part 1 of this series introduced SuccessFactors , a public provider of  software as a service (SaaS)   talent management  solutions. The article first analyzed the vendor’s evolution from its traditional People Performance realm to the seemingly more opportune Business Execution (BizX) province. Then the article talked about SuccessFactors’ diverse product editions (tailored to satisfy companies of all sizes) and detailed the two core modules of the Read More

A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial


This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities of Knowledge Based Selection Methods and Tools. These tools, integrated with business decision making procedures, can arguably reduce selection risk and improve chances for success in IT projects. Given the appalling rate of IT project failures, selection can potentially help reduce risk in some 30% of cases, with an associated estimated cost of about $30B annually to industry according to some sources. In this tutorial, we illustrate a number of the procedures for rapid decision processing through the real-life selection of a PDA device. The process gave confidence to the argument to wait for the solution, while weighing risk against return.

n part 10  for differentiation) As a noted in part 1, most IT selection tools on the web contain only features and functions criteria. For many complex decisions, this can be inadequate. After selecting the PDA KB, you will be placed in a window entitled Summary . There are four sections to this window. On the left side is the decision hierarchy - in fact the value tree of criteria. The top three criteria are Features , PDA Configuration , and Other Product and Manufacturing Considerations , and these Read More

A Tale of a Few Good SCM Players - Part 4


Part 1 of this blog post series followed the genesis of Manhattan Associates from its inception in 1990 throughout the mid-2000s. During this time, Manhattan Associates was the epitome of an impeccable supply chain management (SCM) software company in terms of market share, growth, profitability, and its product capabilities. Indeed, the company set the industry standard for the supply chain

n part 10  posting much more upbeat news in terms of growth in contrast to Manhattan’s declining revenues.  Part 2 analyzed some possible reasons behind that occurrence and focused on RedPrairie’s track record . Part 3 analyzed the current market dynamics in the retail sector, and explained the ongoing resurgence of JDA Software . Part 4 of this blog post series will conclude with predictions about what’s in store (no pun intended) for all three renowned SCM vendors. Deconstructing Manhattan, RedPrairie, and Read More

Bonitasoft, Part 2: Interview with Marketing VP Mac McConnell


Part 1 offered some background on Bonitasoft, provider of open source business process management (BPM) software, and highlighted its approach of targeting process owners.To further flesh out Bonitasoft’s value prop, we recently talked to Mac McConnell, Bonitasoft’s vice president of marketing. He is responsible for all aspects of global marketing, including brand awareness, communications, demand

n part 10  Part 2: Interview with Marketing VP Mac McConnell Part 1 offered some background on Bonitasoft, provider of open source business process management (BPM) software, and highlighted its approach of targeting process owners. To further flesh out Bonitasoft’s value prop, we recently talked to Mac McConnell, Bonitasoft’s vice president of marketing. He is responsible for all aspects of global marketing, including brand awareness, communications, demand and lead generation, and go-to-market Read More

Outsourcing 101 - A Primer Part Two: Outsourcing Categories


Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the four broad outsourcing categories: application software, information technology infrastructure, business process outsourcing (BPO), and manufacturing.

n part 10  Two of a three-part note. Part One discussed the history of outsourcing, described outsourcing pros and cons, and introduced offshoring concepts. This part defines and describes common types of outsourcing. Part Three will recap outsourcing approaches and categories, describe recommendations for firms looking to outsource and describe recommendations for outsourcing providers. Application Software Outsourcing During the past 30 years, software has automated and simplified many work-processes, which has Read More

They do it like that in the Balkans-Select and deploy ERP, I mean (Part II)


The Part I of this blog topic concluded with SAP's supremacy in the upper-end of the regional market. What also helps SAP ERP [evaluate this product] is a number of well-established value added resellers (VARs) that cover the entire former Yugoslavia region, some of which have a few dozen renowned installation sites (customer references) and a roster of experienced consultants. Some of these are

n part 10  do it like that in the Balkans-Select and deploy ERP, I mean (Part II) The Part I of this blog topic concluded with SAP ''s supremacy in the upper-end of the regional market . What also helps SAP ERP [ evaluate this product ] is a number of well-established value added resellers (VARs) that cover the entire former Yugoslavia region, some of which have a few dozen renowned installation sites (customer references) and a roster of experienced consultants. Some of these are the earlier mentioned S&T Group Read More

How Some ERP Vendors Demonstrated - Warts And All Part 2: Results


This is part two of a case study from a recent selection engagement for an ETO mid-size manufacturer; we assess Oracle, J.D. Edwards, SAP, and IFS in terms of their ability to demonstrate alleged functionality of their products.

n part 10  is a two part note with Part One covered the Scripted Scenario Demonstrations. Part Two discusses the specific results of the demonstrations with recommendations for users facing a similar selection process. Rating of Vendor Preparation and Performance  Here we examine the preparation and performance of each vendor, giving each a general rating. The categories we examine are: Show vs. Tell Preparation of Script Items Ability to Follow Scripts or Mapping Document Ability to Finish During the Allotted Read More

Financial Forecasting & Planning Summit - September 9/10, Boston MA


Financial Forecasting & Planning Summit – September 9/10, Boston MA. Don't miss out on revolutionary trends shaping your industry at the Financial ...

n part 10  Forecasting & Planning Summit - September 9/10, Boston MA Don''t miss out on revolutionary trends shaping your industry at the Financial Forecasting & Planning Summit . At this exciting, one-of-a-kind summit, you''ll learn how to positively engage senior leadership around financial forecasts and reviews, use the financial forecast as the vehicle to drive accountability for results, optimize the role of Financial Forecasting & Planning in your company, and develop an approach to a single repeatable Read More

Curbing MESsy Shop Floor State of Affairs - Part II


Part I of this blog series expanded on some of TEC's earlier articles about companies' need for better links between the plant ("blue collar trenches") and the enterprise ("white collar ivory tower"). It also pointed out the difficulties in achieving this idea. An obvious solution would be a tightly integrated enterprise resource planning (ERP) and manufacturing execution system (MES) package that

n part 10  MESsy Shop Floor State of Affairs - Part II Part I of this blog series expanded on some of TEC ''s earlier articles about companies'' need for better links between the plant ( blue collar trenches ) and the enterprise ( white collar ivory tower ). It also pointed out the difficulties in achieving this idea. An obvious solution would be a tightly integrated enterprise resource planning (ERP) and manufacturing execution system (MES) package that would help manufacturers close the gap between the shop Read More

The Wizardry of Business Process Management - Part 3


Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts and parcels, and the software category’s value proposition. At the end of the article, I mentioned my recent attendance of a witty presentation that attempted to explain the essence of BPM via some humor and metaphor of the classic “Wizard of Oz” movie. Namely, on March 23, 2009,

n part 10  Wizardry of Business Process Management - Part 3 Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM''s) necessary parts and parcels, and the software category’s value proposition . At the end of the article, I mentioned my recent attendance of a witty presentation that attempted to explain the essence of BPM via some humor and metaphor of the classic “Wizard of Oz” movie. Namely, on March 23, 2009, Alan Trefler, Pegasystems ’ founder and CEO, gave Read More