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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 nahb research center


Best Phone Systems for a Successful Call Center
The phone system in your call center should help you achieve some very specific objectives, such as: increasing revenue opportunities, reducing costs

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » nahb research center

Human Resource Management Center (HRMC)


Founded in 1984, Human Resource Management Center (HRMC) is a pioneer in applying cutting edge technology to solve business' most pressing human capital challenges. The company's flagship HRMC AcclaimSM solution simplifies the management of all phases of the employee lifecycle, and the identification of opportunities for improvement. HRMC's technology automates a range of interrelated processes within a flexible, user-friendly framework, enabling organizations to streamline the acquisition and assessment of talent, evaluate new employees' readiness to contribute, and analyze the impact of a company's culture on retention and performance. Whether accessed over the Web or the phone, users--from job prospects to long-time employees--are led through an interactive experience that approximates true human dialogue, resulting in more effective interviews and employee surveys. HRMC Acclaim is easy to deploy and can be up and running within two weeks. It can be integrated with and extend the functionality of existing applicant tracking and HRIS systems, or provide companies with a complete, end-to-end automated solution from the ground up.

nahb research center  assessments, human capital management, screening,recruiting Read More

Business Application Research Center


Business Application Research Center (BARC) is a software industry analyst firm. BARC’s specializations include data management and business intelligence. The company also organizes conferences and runs seminars.

nahb research center  Application Research Center Business Application Research Center (BARC) is a software industry analyst firm. BARC’s specializations include data management and business intelligence. The company also organizes conferences and runs seminars. Read More

10 Errors to Avoid When Building a Data Center


In the white paper ten errors to avoid when commissioning a data center, find out which mistakes to avoid when you're going through the data center...

nahb research center  10 errors avoid building data center,errors,avoid,building,data,center,errors avoid building data center,10 avoid building data center,10 errors building data center,10 errors avoid data center. Read More

Pacifica Research


Pacifica Research is a software publishing company is based in Southern California, and offers a line of real time accounting solutions that serve large and small businesses in the areas of payroll, inventory control, accounts receivable, and accounts payable. While accounting serves as the foundation for systems designed by Pacifica, their software packages address the needs of several industries including seed inventory control, corporate inventory control, pesticide use management, retail management, and coffee roasting. The firm is a wholly owned subsidiary of CShare Business Computers, which has been manufacturing business management and accounting software since 1978. Pacifica Research was an early developer of real time and integrated accounting software for mini or micro computers and a pioneer in developing memory management and programming techniques which are now industry standards. The firm aims to deliver innovative business tools required by the clerk, CFO, and CEO.

nahb research center  Research Pacifica Research is a software publishing company is based in Southern California, and offers a line of real time accounting solutions that serve large and small businesses in the areas of payroll, inventory control, accounts receivable, and accounts payable. While accounting serves as the foundation for systems designed by Pacifica, their software packages address the needs of several industries including seed inventory control, corporate inventory control, pesticide use management, Read More

VAI Unveils S2K Smart Center Social User Experience


VAI, a provider of enterprise resource planning (ERP) software to the midmarket, announced S2K Smart Center, a configurable Web-based user experience that supports single sign-on, common navigation, and uniform look-and-feel across VAI’s family of S2K ERP software solutions. The solution also offers seamless navigation across multiple applications deployed on-premises or in the cloud.

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Maximizing the Savings of Call-center Multisourcing While Protecting Service Levels


Are you moving to call-center multisourcing to save money? Did you know that many multisourced agents use varied and unreliable systems? This leads to unavailable agents and, consequently, long waits for your customers. Are all call centers like this? No. Call centers using a common hosted platform share tools and unify agent management, resulting in answered calls and positive customer experiences

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Monitoring Physical Threats in the Data Center


Common methods for monitoring the data center environment date from the days of centralized mainframes, and include such practices as walking around with thermometers. But as data centers continue to evolve with distributed processing and server technologies that drive up power and cooling demands, you must examine the environment more closely. Monitoring equipment isn’t enough—learn how to better manage your data center.

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LNS Research


LNS Research provides advisory and benchmarking services to help line-of-business, information technology (IT), and industrial automation executives make critical business and operational decisions. LNS research focuses on providing insights into the key business processes, metrics, and technologies adopted in industrial operations.

nahb research center  Research LNS Research provides advisory and benchmarking services to help line-of-business, information technology (IT), and industrial automation executives make critical business and operational decisions. LNS research focuses on providing insights into the key business processes, metrics, and technologies adopted in industrial operations. Read More

Hypatia Research


Industry analyst and market research firm Hypatia Research Group provides market intelligence, industry benchmarking, best practice, maturity model, and vendor selection research for how businesses use software technology, professional services, and management consulting providers to capture, manage, analyze, and apply customer and market intelligence to enhance corporate performance and to accelerate growth.

nahb research center  Research Industry analyst and market research firm Hypatia Research Group provides market intelligence, industry benchmarking, best practice, maturity model, and vendor selection research for how businesses use software technology, professional services, and management consulting providers to capture, manage, analyze, and apply customer and market intelligence to enhance corporate performance and to accelerate growth. Read More

Ventana Research


Ventana Research is a research and advisory services firm that provides guidance to help organizations manage and optimize performance.

nahb research center  Research Ventana Research is a research and advisory services firm that provides guidance to help organizations manage and optimize performance. Read More

Bloor Research


Established in 1989, Bloor Research conducts analysis, information technology research, and consultancy. The company publishes white papers, reports, and product evaluations.

nahb research center  Research Established in 1989, Bloor Research conducts analysis, information technology research, and consultancy. The company publishes white papers, reports, and product evaluations. Read More

Using CRM to Boost Call Center Performance


Call centers are the focal point of customer experience and can create a valuable competitive advantage. Providing call center staff and their managers with the right customer relationship management (CRM) tools for interdepartmental coordination, real-time pipeline visibility, a centralized database, and actionable intelligence improves overall performance and accountability. This white paper aims to enable CRM strategy.

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Data Center Economics: Analyzing Challenges and Opportunities


In order to meet data center challenges, organizations must take measures to consolidate data centers and look at outsourcing arrangements and alternate models of data center management. However, because carrying out a data center strategy typically requires a large investment in time and costs, organizations today are making tactical decisions that have minimal impact. While some organizations are contemplating alternate models for data center management, others seem to be dragging their feet in making any meaningful changes to their strategy. Find out more in this report on results from a survey that included 75 CIOs and heads of IT from Fortune 1000 companies across US, Europe, and Asia-Pacific.

nahb research center  datacenter,outsourcing,big data,IT spend,software Read More

Case Study: Trillium Health Center


For Trillium Health Center, one of Canada’s largest community hospitals, getting the right information to the right people at the right time is essential to providing the best patient care. But the center’s dashboard system was not providing the needed insight. With Cognos, the center developed an initiative to integrate all data for faster, more accurate information. Learn more about the strategy and the benefits.

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