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Using ERP to Deliver E-commerce for Engineer-to-order Companies
Engineer-to-order (ETO) companies can use e-commerce strategies in order to improve customer service, reduce waste, and increase profits through a lean approach

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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » nascom role in outsourcing business to indian bpo


How to Optimize ERP to Meet Wholesale Distribution Challenges
Efficient procurement and sourcing. Storing and moving inventories. Attracting and retaining customers. Such challenges have an impact on wholesale distributors

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How to Respond Faster to Customer Feedback
What’s the best way to know if your customers are satisfied? Simply ask them. Conducting customer surveys without the right tools, however, can demand a lot of

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The IT Tipping Point for Midsized Companies: Deciding When to Move to Tier-one ERP
Many successful midsized companies reach a point when transitioning to a tier-one enterprise application system is necessary. Transitioning to a new enterprise

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How to Create Dashboards People Love to Use
Dashboards have become a standard business tool over the last decade. Dozens of dashboard-building solutions have sprung up to meet the demand. Yet in the

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The 2011 Focus Experts' Guide to Business Intelligence
Not all business intelligence (BI) solutions fit every situation, and many BI solutions can be quite pricy. As an organization grows and its experience with BI

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Product Developers Need to Shift to an All-Digital Mindset
Over the past several decades, processes to design and build cars, airplanes, and other products have typically followed a linear, sequential path. But the

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Autodesk to Bring Microsoft Business Solutions Closer to PLM
While the recent joining of complementary forces by Microsoft Business Solutions and Autodesk will make many heads turn, a lot more detail and clarifications

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3D Systems to Acquire Geomagic: Set to Capture Market Share of Scan-to-CAD Market
Recently, 3D Systems signed a definitive agreement to acquire Geomagic. Geomagic develops the software that is used for scanning physical objects into 3D data

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How to Reshape Your Supply Chain Network (and Why You Need to Do It Now)
The landscape of the supply chain has changed drastically over the past five years. It went from local to global in manufacturing, procurement, sourcing

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Ariba to Leave Integration to Specialists
E-purchasing vendor Ariba chooses Tibco Software to integrate back-end programs.

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MessageClick to Provide Unified Messaging to RCN’s Business Clients
RCN has teamed up with MessageClick to provide its business-based users a complete suite of Unified Messaging tools including point-to-point e-mail, fax, and

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Three Simple Steps to Rev Up Your “Stay at Work/Return to Work” Program
For most midsize and large companies, a “stay at work/return to work” (SAW/RTW) program has become a necessity. The impact of unscheduled absence within

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To BEA or Not to BEA: Is That the Question?
BEA Systems Inc., announced that twelve Business-To-Business and Enterprise Application Integration vendors have teamed with them to provide e-business

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Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 2
In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular

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