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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 nationwide building society


Challenges of the Future: The Rebirth of Small Independent Retail in America
By any measure, retailers are overwhelming small businesses. More than 95 percent of all retailers have only one store. Almost 90 percent have sales less than

nationwide building society  group of women 50+ nationwide who wear red hats and purple outfits, and get together socially to have fun. They do outings. We know there are around 300 members within 90 miles of us. We're planning an event for them to bring them into town, not just to shop but do other things as well. We have to work on different ways to bring people into the community. A few years ago there was a 10,000-person bike ride that came through Corning. I put a sign up that said ?free shipping' because they're on bicycles. I

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Building Your Business Case for Best-practice IT Services Delivery


Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the selected delivery model will help reduce operational costs and drive continuous value from IT investments. Learn how to properly prepare a business case that includes a total cost of ownership (TCO) analysis to assess both cost impacts and line-of-business impacts.

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Compensation 101: The Building Blocks for Designing a Strong Performance Compensation Plan


Employees: The backbone of every organization. Motivation: Often the driving factor behind an employee’s performance. Compensation: The motivation. What I’m trying to say (if you couldn’t read between the lines) is that rewarding your people can ultimately lead to an increase in your bottom line. This can be achieved through the creation of a strong performance compensation plan.

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Building the Path to Better Profits: Implementing ERP Technology to Successfully Achieve Return on Investment


When it comes to software implementations, organizations large and small share common goals of rapid deployment and return on investment. Unlike large organizations, however, smaller firms cannot rely on sizable budgets or internal teams to deploy an enterprise-wide initiative. But by following some fundamental concepts, smaller companies can make their technology investments pay off, with little disruption to the business.

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Picis: Building SAP Software into Acute Care Analytics


Picis is a global provider of innovative information solutions that enable rapid and sustained delivery of clinical, financial, and operational results in the high-acuity care (HAC) areas of more than 1,900 hospitals in 19 countries. Learn how the technology powering the company’s business activity monitoring and retrospective trending and analysis solutions are helping it deliver operational clarity to customers.

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Design Reuse: The Key to Building Better Products Faster


Today’s methods for reusing design can add needed speed to the entire product development process. By using the design of an existing part or assembly as a starting point for a newer part or assembly, you can save time while reducing the risk of making fundamental design errors. Learn how to overcome the challenges of optimizing design reuse, by building a reuse library of metadata that automates information retrieval.

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The 14-Step Guide to Building a Performance Management Framework in Field Service Organizations


When rolling out a mobile workforce management system, performance management is often the last thing to implement. But that’s not what should happen. Because performance management is a continuous effort that has a direct impact on your people, processes, and systems, start your performance management initiative today by following 14 steps to building a performance management framework for your field service organization.

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The Profit-minded Contact Center: Building an ROI Case for Customer Interaction Solutions in Financial Services


Today, financial services firms are increasingly focusing on organic growth—forcing contact centers to drive cross-selling efforts as well as strengthen customer relationships. But in order to contribute to profitable growth, they must be able to quickly identify and address customers in a personalized fashion and present offers that are highly relevant. Discover how a customer interaction optimization solution can help.

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End-user Performance: Building and Maintaining ROI


Software alone is not enough to make your business run more smoothly and cost-effectively. For software to deliver value to your organization, your users must have the skills to use it accurately and intelligently. With careful planning and the right process improvement tools, best-in-class businesses are creating performance cycles that establish user acceptance and understanding up front. Shouldn’t your business be one of them?

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Aftereffects of Recession on IT Investment: Building a Robust IT Investment Model


The global economic recession has put immense pressure on companies to cut costs—particularly IT-related expenditure. Companies were often forced to run only a few projects with regulatory impact and immovable deadlines, proceeding against very lean budgets. Recently, key economies such as the US and China have started to show signs of recovery. Learn more about how the recession has had an impact on IT investment.

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Building an Enterprise Communications Strategy: Beyond Voice Mail


With today’s varied communication technologies, there are more ways than ever to stay in touch—and more pressure to respond immediately. This and the need to prioritize multiple messages prove that companies must provide employees with tools suited to managing an increased flow of messages. Learn more about second-generation enterprise communication solutions and how your company can deploy them for maximum benefit.

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