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Browse RFP templates
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 navision bologna system center


11 Vital Questions to Ask When Negotiating for a New Phone System
This white paper addresses vital questions to ask phone system vendors while negotiating a purchase of a new phone system. Tips include making sure your vendor

navision bologna system center  phone systems,VoIP,SIP,Session Initiation Protocol,SIP-based system

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Browse RFP templates

Visit the TEC store for RFP templates that can save you weeks and months of requirements gathering, and help ensure the succes of your software selection project.

Browse Now
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, IT Infrastructure

The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.  

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Documents related to » navision bologna system center

Five Tips for Saving Money on Your Business Phone System


With recession looming and profit margins under siege, the last thing any company needs is a capital-draining business phone system. Fortunately, today’s voice over Internet protocol (VoIP) providers offer plenty of cost-trimming features to keep business phone costs in check or dramatically lower communications overhead. Read here to know the five ways businesses are taking advantage of new VoIP technology to save money.

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9 Important Business Phone System Buyer Questions


Learn about the most important factors that go into buying the right phone system, such as scalability, compatibilities, how to negotiate pricing, and more. This white paper and demo are designed to help you be an informed buyer. Whether yours is a small, medium, or large-sized business, you’ll want to know the nine key questions to ask sales reps to get the best deal on the right phone system for your needs.

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Is It Time for a New ERP System? How to Evaluate the Effectiveness of Your ERP System


As time passes, enterprise resource planning (ERP) systems drift further and further into misalignment with enterprise goals, strategies, and tactics. Eventually your legacy ERP system begins to interfere with your company’s ability to operate efficiently. Examine ERP evaluation criteria and techniques, and equip yourself with the tools and knowledge you need to measure your current ERP system’s effectiveness.

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Social Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply


Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now broadcast effortlessly by consumers. And because these comments are searchable and permanent, they are extraordinarily powerful. This paper presents three important lessons for every executive that oversees a call center. Download now to learn what they are and how to apply them.

navision bologna system center  call center,call center solutions,social media,virtual queuing,visual dialing,IVRs Read More

How to Choose a CRM System


When it comes to customer relationship management (CRM), it’s important to understand all the benefits of an integrated CRM system before beginning your selection process. This guide is designed to help you build the business case for a CRM system, form an effective project team, ask the right questions, identify the challenges involved and much more.

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System Software Associates Announces Fiscal Fourth Quarter Results - The Agony Continues


On December 1, System Software Associates, Inc., a global provider of enterprise resource planning (ERP) software and services, announced financial results for its fourth fiscal quarter ended October 31, 1999.

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Business Application Research Center


Business Application Research Center (BARC) is a software industry analyst firm. BARC’s specializations include data management and business intelligence. The company also organizes conferences and runs seminars.

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Why Progressive Businesses Use Cloud-Based Call Center Software


No longer are call centers hardware-centric. Capital costs have dropped considerably, and features have multiplied. With cloud call center software, the hardware that does the heavy lifting is located elsewhere and services are delivered over the Internet. Starting a call center now requires a much lower initial investment, making the call center a real option even for small startups. Download this white paper to learn more.

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Corporate System Solutions Inc.


Independent Finance System Selection & Implementation, Finance System Performance Analysis & Ad Hoc Solutions, Project Management, Business Analysis

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Guide for Serious Business Phone System Buyers: What You Need to Know Before You Buy Your New Business Phone System


You’re on a budget and need the right kind of phone for your business. But before diving into the sometimes overwhelming market, there are a couple of things you might want to know first. This guide offers unbiased information to equip the small business owner with the tools to make the right business phone decision for your business. Download now.

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System Health Check




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8 Questions to Ask to Successfully Negotiate a Phone System Deal


Learn how to get the right phone system for your company's requirements in 8 Questions to Ask to Successfully Negotiate a Phone System Deal.

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HR System for Banks, Financial Institutions


A multinational bank was looking for a fully integrated human resources (HR) solution to replace its legacy system. To find the right solution, the company turned to TEC for an extended evaluation and selection project.

Starting with a list of eight qualified solutions, TEC issued requests for information (RFIs) to each of the vendors. Based on the RFI responses, the bank was able to compare the eight solutions and develop a shortlist of the three most promising ones for in-depth evaluation.

TEC also helped the bank prepare scripts for formal demonstration session—a key component of the final selection process.



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Selecting an HRIS: Finding the Right HR System for Your Organization


Top organizations are turning to human resource information systems (HRIS) for all of their human resources (HR) needs. With an HRIS, companies can align HR strategy with business objectives to get the most out of their workforces and adapt quickly to market changes. Today’s best-in-class HRIS automate everything related to HR in a single Web-based software system This white paper was developed to help you select an HRIS.

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