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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 navision crm capabilities


Navision Becoming More Visible
In March Navision Software a/s announced it signed a global sales and distribution agreement with Microsoft Corporation Inc. that enables the company's partner

navision crm capabilities  We generally recommend including Navision Software in a long list of an enterprise application selection to lower-end of the mid-market companies (with $5M-$250M in revenue) and divisions of larger enterprises, which have limited IT budget and smaller community of users (less than 75), and have significant financial accounting, distribution, and discrete manufacturing requirements, while currently not needing complex CRM and B2B e-commerce functionality. Global, centrally managed organizations that need

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Documents related to » navision crm capabilities

Navision Executes At a Slower Pace


In September, Navision Software released its annual report for fiscal 2000, which ended on June 30, 2000. The company continued to increase its market share and product offerings while remaining constantly profitable. However, the net income has declined 25% compared to fiscal 1999.

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Stalled Navision + Mixed Bag Damgaard = Satisfactory NavisionDamgaard


In February, NavisionDamgaard, a recently merger-formed Danish provider of enterprise business solutions for mid-sized companies, released its first semi-annual report. While the merger has produced satisfactory initial results, the future nevertheless bears challenges.

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Navision Enhances Its e-Vision And Looks To Expand Vertically - Part 3: Challenges & User Recommendations


As the current market trend is towards vendors that can provide well-rounded but vertically focused solutions for medium-sized companies, Navision seems to have positioned itself to take a lead other vendors may find hard to emulate. The merger outline was sound, the common groundwork has been identified, and the time for delivery and execution is on.

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Navision Enhances Its e-Vision And Looks To Expand Vertically


By posting a profitable year while delivering different flavors of products to satisfy many fastidious tastes and by offering an attractive value proposition to its channel, Navision could be telling us that the appropriate offering might be the recipe to thrive even during difficult economic climate.

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The Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties


The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization options across a variety of large-scale CRM instances. Based on years of research and development expertise, this approach lends itself not only to regulatory compliance and reporting solutions but also to ease of use, maintainability, and security. Find out how.

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Why CRM Is So Hard and What To Do About It: Data is key to making CRM work


Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business definitions mapped to the different CRM system schemas throughout the organization.

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On-Premise vs. On-Demand CRM


When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision.

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Pivotal CRM Is Now a TEC Certified Solution


TEC is pleased to announce that Pivotal CRM—an Aptean product—is now one of Technology Evaluation Centers’ (TEC’s) customer relationship management (CRM) certified solutions. Pivotal CRM covers a wide range of CRM real-life business challenges across all three areas of CRM—sales force automation, marketing management, and service management.

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CRM, Success, and Best Practices: A Wake Up Call Part One: Searching and Establishing the Business Parameters of CRM


Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success and failure to emerge from the same initiative. Clearly defining the objective, implementing holistic best practices, and ensuring that senior management understands CRM as a business strategy can help maximize a CRM investment.

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CRM Buyer's Guide


If you're interested in a CRM solution, here's a guide to help you zero in on the best one for your company's needs.

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