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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 navision free customer source


Nurturing the Cloud Ecosystem at the Acumatica Partner Summit 2014—Part One
TEC's P.J. Jakovljevic recently attended the Acumatica Partner Summit 2014 in Denver, Colorado, where the cloud ERP vendor’s partner ecosystem gathered to

navision free customer source  of volume-based selling of Navision (a la Microsoft Office or Microsoft Project ) cannibalize Solomon’s business in the region, but it also has reportedly negatively impacted all other enterprise resource planning (ERP) providers there, because of local users’ disillusionment with improperly deployed and oversold ERP systems.   That situation forced Beloussov and company to move on, and they founded new unrelated businesses— Parallels for hosting and virtualization, and Acronis for data backup and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Open Source and Linux, IT Services Software Evaluation Report

The model of IT services for Free and Open Source software (FOSS) helps identify the characteristics clients require from consultants, integrators, resellers, etc. to develop, support, migrate, and implement enterprise solutions or services that are based on, or are themselves, FOSS. In addition, it supports standard criteria important to enterprise Linux rollouts or migrations. 

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PeopleSoft Internationalizes Its Mid-Market Forays Part 2: Challenges & User Recommendations


Despite the challenges, PeopleSoft has raised the bar in providing solutions for smaller enterprises, and Tier 2 and Tier 3 vendors might be in for a tough battle to defend their turf, especially as they are concurrently trying to expand and modernize their products with ever diminishing resources and wary prospects. PeopleSoft is undeniably a tenacious and persistent fighter able to endure the long hauls.

navision free customer source  (former Great Plains and Navision ) offerings (see Microsoft 'The Great' Poised To Conquer Mid-Market, Once and Again ), Epicor , Exact Software and Best Software to name only few. Recent SAP's vacillations to deliver more than accelerated watered down' mySAP solutions (see SAP Tries Another, Bifurcated Tack At A Small Guy ) and its quandary to recruit channel partners and overcome the barrier to entry will not pass PeopleSoft either. Oracle and Siebel have also long been grappling with their like Read More

Competition Heats Up in ERP Market: Oracle Merger, and SAP and Microsoft Reacts


Although Oracle's product roadmap is beginning to take shape it does not include active marketing of the PeopleSoft and J.D. Edwards product lines. As a result of these products being seen as dead ends, many competitors have been scrambling to offer all sorts of incentives to switch to the still disconcerted two camps of existing customers.

navision free customer source  former Great Plains and Navision (see Microsoft 'The Great' Poised To Conquer Mid-Market, Once and Again ) in its unveiled quest to create a $10 billion (USD) application business empire by 2010. Given that its current applications revenue is only about $700 million (USD) or so, plus the modest to dismal prospects of organic growth in a still docile economy, it is logical to deduce remaining $9 billion in revenues will be supplemented through acquisitions. This is especially probable given Microsoft's Read More

Enterprise Resources Planning (ERP) Market - Dismal 1999, the New Millennium to bring Relief (for Some)


The worsening plight of most ERP vendors, caused by the market slowdown, which started in the fourth quarter of 1998, continued in full force throughout 1999. The market size for 1999, with the 4th quarter yet to be reported, is estimated at $18.5B-$19.5B (12%-16% growth over 1998), with sales expected to top $55B-60B by 2003, for a CAGR of 28%-32%. ERP software suites will become universal business applications that will encompass front-office, business intelligence, and e-commerce/supply chain management, and ERP will no longer be the acronym sufficient enough to cover it, so we would like to suggest a new acronym - iERP, meaning Inter(

navision free customer source  Systems, Great Plains Software, Navision, Fourth Shift Corporation, to name but a few), we will limit our list of market challengers to the four vendors described bellow. They are either already ranked high on the ERP ladder or have exhibited steady growth and expansion in recent years. In addition, they possess attractive product portfolios and innovative technology foundations. Geac has snatched the 5th largest ERP vendor position owing to its acquisition of JBA International. Geac is also the largest Read More

Vendors Harness Excel (and Office) to Win the Lower-end of Business Intelligence Market


Small and medium businesses wanting the benefits of business intelligence (BI) without having to implement a large enterprise system may find a viable option in Excel-based BI and analytics tools that leverage add-in applications from vendors.

navision free customer source  Great Plains, and MBS Navision and allow users access their OLAP-based ERP data directly from within Excel. As will be explained, this is possible through the use of Microsoft Office Excel Add-in for SQL Server Analysis. GL budgeting in these applications also generally allows users to export budget and actual data to Excel and then import the data back into the application. However, although in the future all MBS ERP product lines will be able to access Microsoft OLAP cubes via Web services, for the Read More

Customer-oriented Banking and Account Origination


A decline in customer loyalty has put a great deal of pressure on financial institutions of late. Thus, as banks tailor products and services to meet customer demands, they must also boost revenue. That’s why it’s essential to target your most profitable customers with real-time insight that helps you drive revenue, increase profitability, and build long-term relationships with those customers.

navision free customer source   Read More

The Power of Customer Context Beyond Campaigns: Build a Contextual Marketing Engine


Campaigns are far less effective at winning and retaining customers than they once were—now companies must deliver real-time, two-way, insight-driven interactions with individual customers. Learn how to build and use proprietary digital platforms called contextual marketing engines in this Forrester report, and get results that translate into unprecedented levels of customer engagement, increased revenue, and better product experiences.

navision free customer source  customer, customer analytics, marketing, customer data, business analytics, customer relationship, customer retention, customer loyalty, customer service, customer context, Forrester Read More

opentaps Open Source ERP


opentaps Open Source ERP offers the features and scalability required for enterprise software with the flexibility and low cost of ownership often associated with open source solutions. It is an ERP-oriented distribution of the Open For Business (OFBiz) project for end users and implementation service providers. opentaps ERP is sponsored by Open Source Strategies, Inc., one of the core developers in the OFBiz community. The OFBiz project has been available and evolving since 2001. It involves a global developer community based in the United States, Europe, and Asia and has been deployed in a product-oriented retail, distribution, and manufacturing companies.    

navision free customer source  erp framework,open source strategies,open source strategy,open source best practices,open source lms,open source software,open source management,open source methodology,open source consulting,open source technology,open source companies,open source soa,ofbiz,open source erp,open source erp software,open source erp crm,open source erp systems,open source erp system,open source workflow Read More

The Customer as a Strategic Asset


Ask 500 CEOs to define the word “customer,” and you’ll come up with 500 different answers—with a few common denominators. It turns out these denominators are the same ones used to describe an organization’s long-term strategic assets. Yet for many organizations, customers aren’t considered assets at all; and yet they’re expected to constitute the lifeblood of the business itself.

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Profiting from Customer Lifecycle Value


Even the most competent customer relationship management (CRM) products cannot guarantee success without a well-grounded strategy. Often CRM initiatives rush to fix the technology and business-alignment issues, resulting in temporary CRM success. The purpose of this document is to help organizations in understanding customer lifecycle value for maximizing profits.

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Customer Analytics in the Age of Social Media


This TDWI Best Practices Report examines organizations’ current practices and future plans for customer analytics technology implementations, with a special focus on how organizations are adapting to the knowledge potential as well as challenges of social media networks. The report offers recommendations for achieving greater return on investment (ROI) from customer analytics processes.

navision free customer source  TDWI, social media, customer intelligence, IBM, customer data, business analytics, customer analytics Read More

A Product Note: Attensity and the Voice of the Customer


Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge García looks at how Attensity’s CEM products can help organizations analyze customer conversations across multiple channels, extract actionable data and insights, and route conversations for rapid and effective response, improving their customers’ experience and loyalty.

navision free customer source  customer experience management software,customer service experience,cem software,customer experience,customer intelligence,customer experience solutions,customer experience software,customer experience manager,customer relationship management,customer satisfaction,customer loyalty,customer satisfaction survey,customer relations,customer experience strategy,customer feedback Read More

Good Customer Service Is Simple


Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

navision free customer source  customer service,customer expectations,business processes,customer service tips,improve customer service,definition of customer service,customer service skills,business process management,quality customer service,customer service training,customer service expectations,business process modeling,good customer service,excellent customer service,business process design Read More

Customer Chemistry


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Stalled Navision + Mixed Bag Damgaard = Satisfactory NavisionDamgaard


In February, NavisionDamgaard, a recently merger-formed Danish provider of enterprise business solutions for mid-sized companies, released its first semi-annual report. While the merger has produced satisfactory initial results, the future nevertheless bears challenges.

navision free customer source  Navision + Mixed Bag Damgaard = Satisfactory NavisionDamgaard Stalled Navision + Mixed Bag Damgaard = Satisfactory NavisionDamgaard P.J. Jakovljevic - March 27, 2001 Event Summary In February, NavisionDamgaard a/c (CSE: NAVI), a Danish provider of enterprise business solutions for mid-sized companies, released its semi-annual report for fiscal 2001 that ended on December 31, 2000. The merger of Navision Software and Damgaard (for more information, see Does NavisionDamgaard Merger Mark Further Read More